FIVE on the Hill

Review summary

1. D

   Dyanarra

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice interior. The food was excellent. Definitely recommended.
   

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2. A

   Amber

   VIP

   Hawaii

   15 reviews

   4.0

   15 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   I was excited to come here for a date night however I felt like there lacked consistency in the food, the table next to us ordered the lamb lollipops and they had 4 on their plate however when we ordered ours, only 3 were on our plate so I’m a bit confused and disappointed in the lack of consistency of food portions. The espresso martini flight was great but wished it had some festive flavors like peppermint and gingerbread instead of them all essentially being the same just different liquor mixes, felt like a missed opportunity there. Overall had a great time and the mushroom truffle flatbread and drunken noodles were fantastic!
   

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3. T

   Twyla

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Service. The food came out fast. We had a wonderful experience.
   

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4. M

   Michel

   Los Angeles

   3 reviews

   2.0

   3 reviews

   Dined on 17 December 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   a solid C. i'm assuming the Five in Five on the Hill is out of 10. if you still watch American Idol, this is YOUR SPOT.
   

   FIVE on the HillResponded 6 days ago

   Michel, We’re sorry to hear that your experience didn’t fully meet expectations. We strive for excellence in both service and food, and we appreciate your feedback as it helps us improve. We hope you'll give us another chance in the future. The FIVE on the Hill Team
   

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5. J

   Jessica

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined on 16 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Wildly expensive and absolutely not worth it. Ordered the fritto Misto and it was just frozen fish sticks and frozen calamari flash fried. That and two drinks was over 100$?! You’ve got to be kidding me. Save yourself the disappointment and go anywhere else and get your moneys worth.
   

   FIVE on the HillResponded 6 days ago

   Jessica, We’re sorry to hear that your experience didn’t meet expectations. We strive to provide high-quality food and service, and your feedback is important to us. If you'd like to discuss this further, please reach out to our management team at 818-509-2059. We’d appreciate the opportunity to make things right. The FIVE on the Hill Team
   

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6. K

   Kandice

   VIP

   Central Coast

   38 reviews

   5.0

   38 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 2
   3. Service 2
   4. Ambience 4

   Our reservation was for 2:30 last call for the kitchen was at 3pm. I was not aware that the kitchen was closing so early. The waitress was very nice but to get our stuff out was very slow and our food was cold. Not sure if it was because the time we got there or not. Over all the place was cute and the drinks were festive.
   

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   FIVE on the HillResponded 6 days ago

   Kandice, We appreciate you sharing your feedback. We’re sorry to hear about the delays in service and that your food wasn't served as expected. We’ll be sure to address this with our team to ensure smoother experiences in the future. If you'd like to discuss this further, please feel free to contact our management team at 818-509-2059. The FIVE on the Hill Team
   

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7. J

   Jessie

   Chicago

   10 reviews

   1.0

   10 reviews

   Dined on 15 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   I was really excited to go to the Jingle Tavern! It had some cute decorations, but that's about where the joy stopped. Our server took a while to greet us (it was busy, that's fine), but it took 45 minutes for our drinks to get to the table. Our "brie tree" appetizer looked a bit childish (for $25 I have a certain picture of what that should be). The flavor was fine, but certainly not worth the price - it also didn't match the description found in the menu. Finally, our drinks arrived (our server comped them which was nice) and were not the best. Mine tasted like medicine, even though I had a detailed discussion with the server about the taste profile. Neither of us finished our drinks. We were hoping to order more food, but our server literally never came back. We had to track him down and, at that point, just decided to go home. I've worked in many restaurants, so I have a lot of grace and patience when it comes to a busy Saturday night, but we felt flat out ignored and were severely disappointed at the quality of food/drinks, given the price point. We left feeling like we wasted 2 hours of our night. We also noticed other people had "drink trees" which weren't on the menu, and if that was supposed to be a special, our server never mentioned it.
   

   FIVE on the HillResponded 6 days ago

   Jessie, We’re truly sorry to hear about your experience and appreciate you taking the time to share your thoughts. We strive to create a fun and enjoyable experience for all our guests, and it sounds like we missed the mark during your visit. Please reach out to us directly at 818-509-2059 so we can make things right and ensure a better experience in the future. The FIVE on the Hill Team
   

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8. A

   Amonieka

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Customer service is top tier & I love the aesthetics and vibes 🩷
   

   FIVE on the HillResponded 6 days ago

   Amonieka, We're thrilled to hear you enjoyed the service and atmosphere! We can't wait to welcome you back for another great experience. The FIVE on the Hill Team
   

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9. n

   natalie

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   our experience was great from beginning to the end.
   

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   FIVE on the HillResponded 6 days ago

   Natalie, We're so glad to hear that you had a great experience! Thank you for mentioning Mayan—they'll be thrilled to know you enjoyed their service. We look forward to welcoming you back soon! The FIVE on the Hill Team
   

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10. J

    Jess

    Los Angeles

    1 review

    1.0

    1 review

    Dined on 13 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Waiter took 20 min to come to our table and barely served us.
    

    FIVE on the HillResponded 6 days ago

    Jess, We're sorry to hear about your experience. We strive to provide great service, and we’ll work on ensuring our team is more attentive. We hope you'll consider visiting us again soon for a better experience. The FIVE on the Hill Team
    

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