Fleming's Steakhouse - Montvale

Review summary

1. k

   kathleen VIP

   New York City13 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Second time going to the new Flemings we love it but tonight’s service was terrible. We were three couples and two of the couples hadn’t been before another first impression on service was awful. Not sure if there was a staffing error but our server never brought bread- don’t take out order for over an hour after we got to the table. Something was very off but I assume it was just our server Nick we would try it again
   

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2. OT

   OpenTable Diner

   New York City2 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   I recently visited Fleming’s for my anniversary, and while the experience had its highlights, it didn’t quite live up to expectations. First, the service was excellent our server Angel was attentive, friendly, and made sure we had everything we needed throughout the meal. Unfortunately, the food itself was just average. For the price, I was expecting something more flavorful or well-prepared, but it didn’t stand out. The drinks were okay, nothing special, and overall, the restaurant felt a bit overpriced for what we got. It wasn’t a bad experience, but for the cost, I was hoping for a bit more. If you’re looking for great service, this place delivers, but if you’re after top-tier steak and drinks, you might find better options elsewhere.
   

   Fleming's Steakhouse - MontvaleResponded 3 days ago

   Thank you for your review of your anniversary visit to Fleming’s. We’re thrilled Angel’s excellent service stood out and will share your praise. We’re sorry the food and drinks didn’t impress for the price. We aim for a memorable experience and regret falling short. Your feedback helps us improve. Hope to see you again soon!
   

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3. B

   Beth VIP

   New York City119 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Beautiful ambiance with well spaced tables, high ceiling, and attentive service, delicious food. However, my mother‘s lobster roll was lots of little pieces and not big chunks as it should’ve been for the price and when we mentioned her displeasure to the waiter, nobody from management addressed it. Still, the fried calamari, NY Strip steak ( like buttah) and the potatoes Pave, were top-notch. Generally enjoyed the experience and will be back.
   

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   Fleming's Steakhouse - MontvaleResponded 3 days ago

   Thank you for your thoughtful review and for taking the time to share your experience with us! We’re delighted to hear that you enjoyed the beautiful ambiance. It’s wonderful to know that you had a generally enjoyable visit and plan to return—we can’t wait to welcome you back! We’re sorry to hear that your mother’s lobster roll didn’t meet expectations with the portion sizing, and we apologize that this wasn’t addressed by management during your visit. Your feedback is incredibly valuable, and we’ll be sharing it with our team to ensure we’re consistently delivering the quality and experience you deserve. If there’s anything more, we can do to make things right, please don’t hesitate to reach out. Looking forward to seeing you again soon!
   

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4. KG

   KGHogstrom VIP

   New York City28 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Honestly the service was terrible. We had the wrong food brought to us, We received our sides in piecemeal after the entrees arrived. Two of our steaks were overcooked. I didn’t have steak but never received my main course until I asked for it at least three times. The management did the right thing in the end. We really like Flemings restaurants and hope they can work things out at this restaurant
   

   Fleming's Steakhouse - MontvaleResponded 3 days ago

   We are so sorry to learn about your disappointing experience. Our aim is to always offer outstanding experiences for all our guests, and we sincerely apologize for any inconvenience caused. We hope you can give us a chance to provide you with a better dining experience in the future. I have messaged you privately with my contact information.
   

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5. S

   Susan VIP

   New York City16 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great addition to the area. If you don’t get the mashed potatoes you should just stay home.
   

   Fleming's Steakhouse - MontvaleResponded 3 days ago

   Thank you for the kind words! We're thrilled to be a part of the neighborhood. And yes, the mashed potatoes are a must-try—glad you think so too! Hope to see you back soon.
   

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6. EC

   EmilyC

   New York City1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delish. Great service. Awesome ambiance. Will 100% go back.
   

   Fleming's Steakhouse - MontvaleResponded 3 days ago

   We're thrilled to hear that you enjoyed your dining experience at Fleming's Steakhouse - Montvale! It's wonderful to know that our ambiance, service, and food met your expectations. We always strive to provide our guests with an exceptional dining experience, and your kind words truly make our day. We're looking forward to your return visit.
   

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7. OT

   OpenTable Diner VIP

   New York City1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   We waited about 45 mins for our entrees after our appetizer.
   

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   Fleming's Steakhouse - MontvaleResponded 3 days ago

   Hi, thank you for your review. We're glad to hear that you enjoyed the food. However, we're sorry to hear about the wait time you experienced for your entrees. We strive to provide timely service to all our guests, and we'll certainly look into this matter. We appreciate your feedback and hope to see you again soon at Fleming's Steakhouse in Montvale.
   

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8. A

   ARTHUR VIP

   New York City477 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   First time here, although I've been to the other Jersey location and the one in Tucson. The ambiance is lovely. Parking -- even at 5pm is weird. Someone needs to add a red light instead of a stop sign for the cross traffic cuz you can sit there for 15 minutes trying to get across. Had a nice seat near a window. Now I never like to be overly critical. AND I also know this place opened fairly recently so maybe they are still getting the kinks out, but our server, Angel (a nice guy) needs some heavy training. Here's why: Spilled an expensive bottle of wine -- which we paid for -- on the table, the bread plate and in a glass of water. Didn't offer to replace and I really would have liked that wine. The water glass, butter knife, and bread plate were taken away because of the spillage and we had to ask for replacements. There were lots of workers milling about but service was really slow. In fact, our salad came out before the spilled wine! Who does that? I've never been to a restaurant where you finish your starter and then the wine comes out and is spilled all over the place! As I've said, I understand a newly opened restaurant sometimes has to get the kinks out but considering the price tag I expect lots more. Eddie V's in Paramus was perfect when they first opened (and continues to be). And the Capital Grill at the same location is always superb. Both are in the same price point and frankly the food is perhaps a tad better; although that's not my complaint. My issue is, for the money, there are better options nearby when it comes to service. Service at the other two Flemington's I've been to was also markedly better than here. The experience was a huge disappointment and it's unlikely we return anytime soon.
   

   Fleming's Steakhouse - MontvaleResponded 3 days ago

   Thank you for dining with us Arthur. We’re thrilled you enjoyed the ambiance and appreciate your patience as a newer location. We’re so sorry about Angel’s mishap with the wine and the service delays—that’s not the experience we aim for. We’re addressing this with our team to ensure it doesn’t happen again. We’d love a chance to make it right and show you the service we’re capable of. Please reach out if you reconsider returning. I will send a private message with my contact information. Sincerely, Fleming's Prime Steakhouse & Wine Bar Management
   

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9. K

   Keith VIP

   New York City51 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   my server Yaira was amazing. The salads were good but the mains for the lunch pri-fixe were delish but small. Roasted potatoes (8 pieces) were kind of a waste for the price but the birthday for my brother was great overall. Thanks for the hospitality.
   

   Fleming's Steakhouse - MontvaleResponded 6 days ago

   Thank you for taking the time to share your experience! We truly appreciate your feedback, as it helps us continue providing the best dining experience for our guests. It was a pleasure having you, and we hope to welcome you back again soon!
   

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10. V

    Vipul VIP

    London1 review

    5.0

    Dined on 18 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Our waitress was great! After initial problem with order management and waitress made it right and made up for the inconvenience. Class act.
    

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