Flor Fina

Review summary

1. C

   Cherry

   Tampa

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service and ambiance. Soup could be warmer and steak cooked a little more. Ordered medium well, but parts of steak was medium rare.
   

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2. R

   Rohit

   Tampa

   9 reviews

   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Thanksgiving lunch. Will go again in the future.
   

   Flor FinaResponded 1 day ago

   Hello, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your Thanksgiving lunch at Flor Fina. It's always a pleasure to know that our guests had a wonderful time. We're grateful for your high ratings and your continued support. We look forward to welcoming you back in the future. Best regards, The Management Team
   

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3. A

   Alexander

   Tampa

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good experience overall. Service a bit slow at first but got better. Food was not as good as the Christmas meal last year we did. Think it’s still good value but overall I’d like a bit more and better courses. Prime rib was a bit under seasoned, some of the sides were pretty tame. Will likely be back for Christmas and hope for some better dishes similar to last year. Still a great experience but not as good as previous holiday courses I’ve done.
   

   Flor FinaResponded 1 day ago

   Alexander, Thank you so much for taking the time to leave us such a detailed review. We cherish your feedback and will share your feedback with all members of staff, including the Kitchen. Hopefully when you visit for Christmas you will see a noticeable difference. Thank you again for your feedback. Happy Thanksgiving!!!!
   

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4. D

   Diana

   Western NC

   2 reviews

   vip
   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice, quiet lunch with good food. Surprised it’s not busier! Excellent service and lovely room.
   

   Flor FinaResponded 2 days ago

   Hi Diana, Thanks for the wonderful review! We're thrilled to hear that you enjoyed your lunch at Flor Fina and found our service excellent. We're always working on improving our services and your feedback is valuable to us. We hope to see you again soon!
   

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5. P

   Patrick

   Denver

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was outstanding and the service was excellent. You could tell the chef put a lot of thought and care into their dishes.
   

   Flor FinaResponded 2 days ago

   Hi Patrick, Thanks for the feedback! We're thrilled to hear that you enjoyed our food and service at Flor Fina. We put a lot of thought into our dishes and it's always rewarding to hear when our efforts are appreciated. We also aim to provide excellent service and it's great to know we hit the mark during your visit. We hope to see you again soon!
   

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6. N

   Nathan

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely incredible. The GM Justin took amazing care of us for my wife’s birthday.
   

   Flor FinaResponded 6 days ago

   Nathan, we so glad you and your wife had a wonderful time. We look forward to seeing you again! Have a safe and happy holiday season!
   

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7. B

   Boris

   Tampa

   4 reviews

   5.0

   4 reviews

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an outstanding experience at Flor Fina. This elegant and sophisticated restaurant offers delicious tapas. Although there are many options on the menu, my wife and I decided to try the Patatas Bravas, steak, crawfish mac and cheese, and bread. Don't be misled by the term "tapas"—the portions are generous enough to satisfy, depending on your eating habits. The service provided by Cristine (I hope that's her name) was amazing! She really enhanced our experience with her meal and drink suggestions. Thank you!
   

   Flor FinaResponded on 14 November 2024

   Boris, I want to thank you for taking the time out to leave us such a positive and heartfelt review. I want to assure you I will pass these kind words on to Kristin for a job well done. We look forward to providing more excellent service to you in the future!
   

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8. t

   tburks25

   Tampa

   4 reviews

   3.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Food was average- had the Ybor Chop Salad, Ribeye, and Seared Scallops. Service was good.
   

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   Flor FinaResponded on 14 November 2024

   Hello tburks25, Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service to be good. However, we're sorry to hear that our food didn't meet your expectations. We pride ourselves on our culinary offerings and it's clear we missed the mark this time. We appreciate your honesty and will use your feedback to improve. We hope to have the opportunity to serve you better in the future. Best Regards, Flor Fina Management Team
   

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9. M

   Michael

   Chicago

   4 reviews

   1.0

   4 reviews

   Dined on 9 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   This is possibly the single worst dining experience. My wife and I have had in the time that we’ve been together. We booked our reservation at 6:30. We showed up at 6:25 at the counter when we came into the restaurant which appeared to be the main entrance. We were completely lost trying to figure out how to get to the host stand many servers and people that worked at the restaurant, walked by us and didn’t bother to help us find where we’re supposed to go. When we did get to the host stand, we agreed to by a gentleman who said he’d look up where our table was from there he stared at the iPad in front of them for approximately 10 to 15 minutes without saying a single word to us called over other people look at the iPad while really they could’ve just seated us and then worried about their tech later. Now we’re seated we’re greeted by a host assist which just seems to be going OK but she didn’t really ask us if we’ve been there before I had any questions about the menu. To the restaurant credit we got our waters in about a few minutes after sitting down and that was about the last thing we saw for the next half hour. The server did come by to take our order, but when she did, she seemed very rushed and didn’t have time to ask us more about the things we wanted in fact, hurried so quickly through our order that she missed a number of items which we found out later. The table next to us who arrived at the same time was served. Had drinks had their food while we still were waiting for our first beverage round. 1/2 hour of being seated my wife had gotten her drink and then found out that the server had forgotten to put my order in for my drink. I asked her too. She came back about 10 minutes later with the wrong drink that I had not ordered. We’re now 45 minutes into being seated and I still haven’t got my beverage. Food was cold , my sausage was completely raw avoid this restaurant at all costs
   

   Flor FinaResponded on 14 November 2024

   Hello Michael, We're truly sorry to hear about your experience at Flor Fina. We strive to provide our guests with exceptional service and it's clear we fell short during your visit. We apologize for the confusion and the lack of attention you received. We'll take your feedback into account as we work to improve our service. We hope you'll give us another chance to provide you with the dining experience you deserve. Should you choose to give us a second chance I would personally like to set up your reservation and dining experience. Please contact the Hotel, leave a message with the Front Desk Team or Host and I will reach out to you personally. Sincerely, Flor Fina Management Team
   

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10. K

    Kenneth

    New Orleans

    6 reviews

    5.0

    6 reviews

    Dined on 9 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staying at the Haya Hotel so I made reservations here food was excellent had a seated tuna tapa and my wife and I shared the Paella for to. The finish the Paella at your table. It was great even my wife who is not fond of fish liked it. On the down side it is pricey but worth it.
    

    Flor FinaResponded on 10 November 2024

    Kenneth, we are so pleased you and your wife enjoyed your time here at Flor Fina. We want to thank you for taking the time to leave us a great review. I will be sure to share it with the team. -Tremaine C. Brothers
    

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