Florentine Trattoria serves up a joyful Italian menu with some typical British dishes. Perfect for family and friends, we’re located just minutes away from London South Bank’s trendy Lower Marsh and Waterloo. Join us for any occasion!
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Good experience!","rating":{"food":5,"service":4,"ambience":5,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Agnès","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-18T09:31:23Z","dinedDateTime":"2025-02-14T18:45:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-127311-2109803414-350090476125","text":"The service was really great and made the experience ok.\nThe food was execrable.","rating":{"food":1,"service":5,"ambience":3,"value":1,"noise":"QUIET","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Paula","metro":{"metroId":3107,"displayName":"Surrey","__typename":"Metro"},"initials":"P","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-05T12:20:55Z","dinedDateTime":"2025-02-04T21:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-127311-2109802043-330097762823","text":"Our family group of five had a thoroughly enjoyable experience. The three courses were timely and tasty. Must say the hamburger is comparatively overpriced at £18.95.... Otherwise than that,everyone enjoyed the surprise evening for my wife.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Stephen","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-21T16:11:23Z","dinedDateTime":"2025-01-19T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-127311-2109802189-310074044511","text":"This is the first time we visited this restaurant and it far exceeded its 4.2 star rating on trip advisor. We were served by a waiter called Abdul and he was simply brilliant. \nThe menu was simple and the food was great. \nWe visited the restaurant early before the theatre and it was a little quiet at first, but the atmosphere was nice once a few more tables were filled. \nMy boys of 11 and 7 years old enjoyed their food and both declared that this restaurant was the best restaurant they had ever been to. \nWe recommend this restaurant and we will visit again when we’re next in London for a family outing.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Damian","metro":{"metroId":3128,"displayName":"Hertfordshire","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2024-12-15T12:16:26Z","dinedDateTime":"2024-12-14T17:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-127311-2109802140-370007641547","text":"We had dinner here, because it is close to our hotel. Food was OK and the service is good.","rating":{"food":3,"service":5,"ambience":3,"value":4,"noise":"DO_NOT_RECALL","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Ceren (Jer-Anne)","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"C","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Ceren, thank you for sharing your review. We are glad to hear that overall you liked our Restaurant and that our team delivered a pleasant service. We look forward to welcoming you soon and I hope we will have another opportunity to exceed your expectations. Kind Regards, Santa","responseDateTimeUtc":"2024-12-16T08:55:31Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-12-13T05:09:49Z","dinedDateTime":"2024-12-12T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-127311-2109801996-390097740929","text":"Expected more. No class on service and pore quality on the food. Took 30 min before we got our drinks","rating":{"food":2,"service":1,"ambience":3,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Tomas","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Dear Tomas,\n\nThank you for taking the time to share your feedback from your visit to Florentine Restaurant & Bar\n\nPlease accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions \nto avoid similar issues occurring in the future.\n\nIt is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Florentine Restaurant & Bar, I look forward to welcoming you back.\nWe would be very happy if you would consider giving us a second chance in the future.\n \nSincerely, \n \nFlorentine Restaurant & Bar","responseDateTimeUtc":"2024-12-10T11:54:48Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-12-08T15:54:53Z","dinedDateTime":"2024-12-07T20:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":34,"page":1,"totalCount":334,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjowLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":false,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"uk"},"__OT_GA_DATA__":{"cd2":70,"cd12":"en","cd6":127311,"cd28":127311,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":5316,"cd76":5316,"cd3":72,"cd19":72,"cd78":7081,"cd5":7081,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Florentine Trattoria serves up a joyful Italian menu with some typical British dishes. Perfect for family and friends, we’re located just minutes away from London South Bank’s trendy Lower Marsh and Waterloo. Join us for any occasion!
Crushed Pistachio Traditional Italian dessert & mascarpone. (679 Kcal)
Selection of Italian Cheeses£11.00
Fontina, gorgonzola served with walnuts and honey (490 Kcal)
Ice Cream and Sorbet£8.00
3 scoops (433 Kcal)
Biscoff Caramel Cheesecake£8.00
(420 kCal)
Italian Dark Chocolate Mousse£8.00
(636 kCal)
Mini Chocolate & Hazelnut Doughnuts£8.00
Affogato£5.00
scoop of vanilla ice cream, served with a shot of espresso (144 kCal)
What 334 people are saying
Florentine Trattoria reviews from people who’ve dined at this restaurant. Based on recent rating.
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1
4.1 based on recent ratings
4.1Food
4.4Service
4.2Ambience
3.8Value
Noise • Energetic
Loved For
South West London
Good for business meals
South West London
Child-friendly
Review summary
AI-generated from verified diner reviews
Florentine Trattoria offers a delightful dining experience with "fantastic food, great service" and a welcoming atmosphere. Guests praise the "really delicious Calamari Fritti" and "superbly cooked" chicken. Although some find it pricey, the "service was friendly" and staff attentive. A perfect spot for families and special occasions.
334 Reviews
I
Irene
Glasgow4 reviews
4.0
Dined on 9 March 2025
Overall 4
Food 5
Service 5
Ambience 4
Booked evening meal at Florentina as very convenient for our overnight stay in Park Plaza. Really delicious Calamari Fritti followed by chicken Romana with Parmesan frites. The chicken was superbly cooked - moist meat + light fluffy/crispy batter with stalk of roasted vine tomatoes + rocket lettuce. The serving staff were excellent + happy to serve with a smile. We chose a table near serving hatch so observed the chef + his team doing a great job.
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N
Nicki
Gloucestershire7 reviews
4.0
Dined on 9 March 2025
Overall 4
Food 3
Service 4
Ambience 2
Overall great service and food but portions were too big for me so couldn't finish.
Florentine TrattoriaResponded on 13 March 2025
Hello Nicki, Thank you for visiting us. We are pleased that our great service and quality food were satisfactory during your dining experience, nonetheless, we are saddened to know that the food portion was big for your liking. We will share your comments with our head chef for review and hopefully exceed your expectations on your next visit. Best regards, Mimi
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M
Michele VIP
Los Angeles1 review
5.0
Dined on 23 February 2025
Overall 5
Food 5
Service 5
Ambience 5
Wonderfully warm staff, yummy comfort food and lovely atmosphere.
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G
Gareth
Nottingham1 review
5.0
Dined on 16 February 2025
Overall 5
Food 5
Service 5
Ambience 5
Fantastic food, great service. Really Can’t fault it
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A
Agnès
London2 reviews
5.0
Dined on 14 February 2025
Overall 5
Food 5
Service 4
Ambience 5
Quite a classy restaurant, children are very welcome still. Very tasty food. We enjoyed it a lot and the team was great. Good experience!
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P
Paula
Surrey1 review
2.0
Dined on 4 February 2025
Overall 2
Food 1
Service 5
Ambience 3
The service was really great and made the experience ok.
The food was execrable.
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S
Stephen
London1 review
5.0
Dined on 19 January 2025
Overall 5
Food 5
Service 5
Ambience 5
Our family group of five had a thoroughly enjoyable experience. The three courses were timely and tasty. Must say the hamburger is comparatively overpriced at £18.95.... Otherwise than that,everyone enjoyed the surprise evening for my wife.
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D
Damian
Hertfordshire2 reviews
5.0
Dined on 14 December 2024
Overall 5
Food 5
Service 5
Ambience 5
This is the first time we visited this restaurant and it far exceeded its 4.2 star rating on trip advisor. We were served by a waiter called Abdul and he was simply brilliant.
The menu was simple and the food was great.
We visited the restaurant early before the theatre and it was a little quiet at first, but the atmosphere was nice once a few more tables were filled.
My boys of 11 and 7 years old enjoyed their food and both declared that this restaurant was the best restaurant they had ever been to.
We recommend this restaurant and we will visit again when we’re next in London for a family outing.
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C
Ceren (Jer-Anne) VIP
London3 reviews
3.0
Dined on 12 December 2024
Overall 3
Food 3
Service 5
Ambience 3
We had dinner here, because it is close to our hotel. Food was OK and the service is good.
Florentine TrattoriaResponded on 16 December 2024
Dear Ceren, thank you for sharing your review. We are glad to hear that overall you liked our Restaurant and that our team delivered a pleasant service. We look forward to welcoming you soon and I hope we will have another opportunity to exceed your expectations. Kind Regards, Santa
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T
Tomas
London1 review
1.0
Dined on 7 December 2024
Overall 1
Food 2
Service 1
Ambience 3
Expected more. No class on service and pore quality on the food. Took 30 min before we got our drinks
Florentine TrattoriaResponded on 10 December 2024
Dear Tomas,
Thank you for taking the time to share your feedback from your visit to Florentine Restaurant & Bar
Please accept my sincere apologies for the shortfalls you encountered, as you have mentioned. We will discuss all your Comments with the Management Teams and will agree on specific actions
to avoid similar issues occurring in the future.
It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Florentine Restaurant & Bar, I look forward to welcoming you back.
We would be very happy if you would consider giving us a second chance in the future.
Sincerely,
Florentine Restaurant & Bar
Is this helpful?
FAQs
Florentine Trattoria is rated 4.1 stars by 334 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.