Fogo de Chao - Beverly Hills

Review summary

1. m

   myoung j

   Los Angeles

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The salad bar had a variety of food, which was great, and the service was friendly. The quality of the food was also good. Since the restaurant was busy, it was nice to feel the festive year-end atmosphere.
   

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2. C

   Charlene

   Los Angeles

   11 reviews

   5.0

   11 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

    We came here for Thanksgiving dinner and everything was wonderful. From the valet attendants, the check-in staff, and all the servers and wait staff were fabulous. Everyone was so friendly and helpful even though they were running ragged trying to serve everyone. The food was excellent and plentiful. It really made for a wonderful Thanksgiving holiday. 
   

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3. L

   Laura

   Central Coast

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   staff were attentive to select parties & ignored my party. they left the menus at my table & never took my drink order, meanwhile the party next to mine got their drinks & checked on despite them arriving at least 10 minutes after mine. it was quite awhile before i could get anyone's attention. very poor experience, especially for a holiday.
   

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4. A

   Aaron

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want incredible steak and meats cooked to perfection, come to Fogo de Chão. If you want delicious (and strong) drinks, come to Fogo de Chão. If you want to feel part of a family, come to Fogo de Chão. If you want top tier service, ample smiles and laughs, with a warm welcome and goodbye, come to Fogo de Chão! Fabi, Guilherme, Edson, Eric, and Tiffany made Thanksgiving so special for my mom and I. The ambiance is what you would expect from a mom and pop restaurant, with the highest quality. We have been to this location several times, especially on special occasions, and we will always continue to come back. The staff here work hard to make you feel at home, and to take care of you like their own families. This is why this is our favorite location, and I had to write a review today, because I’m so very thankful to have a Fogo de Chão to come to on Thanksgiving where everywhere else is closed. Thank you Fabi, and everyone here!!! 😊❤️
   

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5. S

   Sun

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cruz is an awesome server. He's always so friendly and attentive.
   

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6. K

   Kathe

   Los Angeles

   336 reviews

   vip
   5.0

   336 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had phenomenal service. The food was very good. Major complaint was crying babies.
   

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7. N

   Nick

   Salt Lake City

   1 review

   vip
   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Was not up to the expectations I’ve had when I’ve gone there previously
   

   Fogo de Chao - Beverly HillsResponded 5 days ago

   We’re sorry your recent visit didn't align with your past experiences, Nick. Our team is eager to address your concerns to ensure you have a better experience in the future. Please reach out through our website's contact form so we can discuss this further. Thank you.
   

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8. D

   Daniel

   Los Angeles

   68 reviews

   3.0

   68 reviews

   Dined on 11 November 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   As a regular guest at Fogo Beverly Hills, this visit left something to be desired. While the food was hot, fresh and very tasty, service was lackluster. To begin, dining at 6:15pm on a Sunday night, it took several minutes to be greeted by a server and even longer to receive water on the tables. As we made our way over to the Market Table, waters still weren't on the table upon my return. My place setting didn't have a fork. so I took one from a neighboring vacant table. The meat service was slow and we kept being offered the same meats/cuts over and over. As our meal continued, I had to ask several times for specific cuts from our server and other staff members. (Filet mignon, lamb chops, sausage, grilled cheese, etc., took especially long to come out.) The worst part was the 15 minutes it took me to flag down any server at the end of our meal to get a check and, once dropped, another 15 before I had to flag the manager to collect and process my payment. In the end, the service has been very inconsistent at this location in recent visits. Perhaps servers have sections too large to give 5-star service to individual tables? Although further away, I may shift future reservations to the Downtown Los Angeles location instead. C'mon, Fogo! This is a fine dining establishment with an average cover charge of $80+/person (before drinks and gratuity!) Let's get it together!
   

   Fogo de Chao - Beverly HillsResponded on 13 November 2024

   Daniel, we appreciate your feedback and are sorry your recent visit did not meet your expectations. Consistent and attentive service is a priority, and we regret that this was not your experience. We'd like to address your concerns further. Please reach out to us through our website contact form so we can enhance your future visits. Thank you.
   

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9. E

   Ezequiel

   Las Vegas

   1 review

   vip
   5.0

   1 review

   Dined on 10 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoy the food and service. Very friending staff.
   

   Fogo de Chao - Beverly HillsResponded on 12 November 2024

   Ezequiel, thank you for your wonderful review! It's awesome that you received great food and service.
   

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10. D

    Daryl

    Los Angeles

    1 review

    5.0

    1 review

    Dined on 8 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything about it is just perfect!good are super healthy over the side bar , price wise it’s so reasonable awesome and the services are super and great!
    

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