Fogo de Chao - Boston

Review summary

1. DS

   DavidS VIP

   Greater Boston15 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was very slow and bad for what you pay for the meal. They didn't have several of their signature drinks or wine and tried to upset more expensive ones.
   

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2. A

   Areeba

   Greater Boston2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 2

   Long wait between service. Overcrowded. Salad bar options are very limited compared to other Brazilian steakhouse. For a “white tablecloth” restaurant, I expected better. Much better.
   

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3. OT

   OpenTable Diner

   Greater Boston1 review

   3.0

   Dined on 8 March 2025

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 3

   Meat was not good and in most cases - what was looking better -servers were passing by our table even with “green” chip and when we were waving hand.
   

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4. OT

   OpenTable Diner

   Greater Boston10 reviews

   2.0

   Dined on 2 March 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   At this time I will not be returning. I am not comfortable eating from a salad/food bar due to the possibility of food borne illness illnesses. Since I couldn’t eat from there I had two tiny slices of steak and one tiny piece of chicken. My husband ordered a Tito’s martini but received a water glass full of straight vodka with ice. My suggestion is once the server asks if this is the first time dining there and the patrons say yes, maybe help them to know how to actually get food and drink easier. Every server was nice though.
   

   Fogo de Chao - BostonResponded on 3 March 2025

   We're concerned to hear that your visit fell short of expectations, especially regarding your meal and drink preferences. Our team values the feedback about our Market Table offerings and service guidance for new guests. Please connect with us through the contact form on our website so we can address your concerns. Thank you.
   

   1 person found this helpful

5. C

   Cristina VIP

   Greater Boston183 reviews

   2.0

   Dined on 1 March 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food quality here has truly gone down significantly. Problem is, when you have very good rodicio with great service,Fogo de Chao just cannot begin to compete. Wine was subpar - not sure if it was open for a long time, service was very spotty. The food just didn’t taste fresh, I was somewhat scared to keep eating anything. I will definitely not be returning anytime soon.
   

   Fogo de Chao - BostonResponded on 3 March 2025

   We regret that your experience didn’t meet your expectations at our restaurant, Cristina. Freshness and quality are important to us, and it’s concerning to hear your feedback on this. Please contact us through the form on our website so we can understand more about your visit and work toward improving your experience. Thank you.
   

   1 person found this helpful

6. I

   Igor

   Greater Boston4 reviews

   1.0

   Dined on 23 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We frequent FoGo restaurants at least 6 times a year in various cities. This weekend’s dinner at Copley was one of the worst family dinners I can remember. The food was terrible. Absolutely flavorless meat. Everything was either overcooked or undercooked - not a single selection of meat was cooked right. The drinks order took over 30 minutes to come to the table. Absolutely awful dining experience.
   

   Fogo de Chao - BostonResponded on 25 February 2025

   We apologize that your recent visit to our Copley location did not meet expectations, especially as frequent guests. It's concerning to learn about the inconsistencies with both the cuts and service. Please reach out to us through the contact form on our website so we can address these concerns and work toward a better experience. Thank you.
   

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7. R

   Rick

   Atlanta7 reviews

   3.0

   Dined on 22 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Very disappointed this time. Market table was very skimpy not at all like other times and many items were empty. Several cuts were raw - beyond rare. Service was very slow and several typical cuts of meat were not even offered to us. Would not recommend this location - always had great experiences at other locations.
   

   Fogo de Chao - BostonResponded on 24 February 2025

   Thank you for sharing your thoughts, Rick. We understand your concerns and are committed to addressing them. Our team would appreciate the opportunity to connect with you further and work toward improving your experience. Please get in touch with us via our website contact form so we can discuss this in more detail. Thank you.
   

   1 person found this helpful

8. K

   Kellie

   Greater Boston1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent quality food and service! All delicious!!
   

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9. V

   Vanessa

   Greater Boston1 review

   1.0

   Dined on 22 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I will never go here again, worst service and I did speak to the manager on the floor and no discounts were taken off after her demeanor changed towards us from the moment she had an interaction she avoid a group of 10 people who was celebrating my mothers birthday. She said she had something personal going on and tried to give an excuse for her behavior. Koya needs to do better and service allll costumers and not just a few tables she can exchange smiles with. A reflection of her is a reflection of her team, who didn’t seem to know what was going on, and had zero communication skills.
   

   Fogo de Chao - BostonResponded on 24 February 2025

   We're sorry to hear about your recent experience. We strive for seamless service, and it's concerning to learn about the communication breakdown during your visit. Our team would appreciate the opportunity to address your concerns. Please reach out via our website contact form so we can work toward a resolution. Thank you.
   

   1 person found this helpful

10. P

    Pete

    Greater Boston2 reviews

    4.0

    Dined on 22 February 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Wait staff, professional, courteous, knowledgeable.
    

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