Fogo de Chao - Dunwoody

Fogo de Chao - Dunwoody reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Justin VIP

   Minneapolis5 reviews

   2.0

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Sloppy all the way around. I’ve been here many times so I know what the experience is supposed to be like. This one featured: — Long wait, despite having reservations and being on time — Empty glasses — Bare plates, and not because we ate everything — Charged for drinks we didn’t receive — We noted it was a special occasion and it wasn’t acknowledged (small touches you expect at places like this) — I’m sure you were short-staffed, but set expectation with your guests
   

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2. C

   Charlene VIP

   Washington DC16 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Service was as well. The staff was very attentive and even inquired on what specific items I wanted.
   

   Fogo de Chao - DunwoodyResponded 1 day ago

   Charlene, thank you for sharing your positive experience with us. We are so glad you enjoyed the attentive service and the care from our team. We look forward to welcoming you back soon!
   

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3. J

   Jason

   Charlotte15 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   As a Fogo de Chao fan who has visited pretty much every location in the USA, my visit to the Dunwoody location was the worst dining experience of my life. I should have went to the Buckhead location. 1. Reservation was for 8:15. Didn’t get seated until 8:50 2. Salad bar was missing options most Fogo locations usually have 3. My waiter took our order and I never saw him again. I had to get one of the gauchos To get me drink refills and clean plates 4. I only saw about 4 meats comes to our table. Usually 1 see 12 options or so. No fish, no ribs, no filet wrapped in bacon, and many others. 5. I saw staff arguing with one another several times. *This was a bad experience and this restaurant has major leadership and service issues. On a positive note, my experience at the Buckhead location has always been Perfect.
   

   Fogo de Chao - DunwoodyResponded 1 day ago

   Jason, we're sorry to hear about your experience at our Dunwoody location, especially given your fondness for Fogo de Chão. We strive to provide attentive service and the variety of options expected during each visit, and it's concerning that your experience did not reflect this. Please reach out to us via the contact form on our website so we can address your concerns directly. Thank you.
   

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4. R

   Robert

   Atlanta1 review

   3.0

   Dined on 17 May 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Waitress completely forgot about us. Never delivered ordered items or filled water. Eventually flagged down another waitress willing to help after asking others for help. She was great. If it wasn’t for her we would have rated service as a 1. This place is too expensive for the service we received.
   

   Fogo de Chao - DunwoodyResponded 1 day ago

   We're sorry to hear that your experience with our service fell short, Robert. Timely and attentive service is important to us, and we're concerned about your experience. Please connect with us through our website contact form so we can understand more about your visit and work toward improving your experience. Thank you.
   

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5. S

   Sabrina

   Atlanta2 reviews

   1.0

   Dined on 11 May 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made these reservations on April 11th to dine on May 11th I made the reservation based on a special promotion I received via email. My reservation was for 5:15pm. I noted on the reservation that we were celebrating a birthday. It was also Mother’s Day so we expected it to be busier than normal. We arrived on time a there were hundreds of customers waiting outside , in the lobby , and in the restaurant. The hostess just gave everyone a generic statement about customers taking longer than normal and they were in the process of cleaning tables. We finally sat down 45 mins past our reservation time , to substandard service , food stations barely replenish , being told the promo that I booked a month prior didn’t apply to that day , no birthday celebration of course. Extremely loud and crowded. I will never return to this restaurant ever. Maybe on holidays booked fewer restaurants per hour instead of every 15 mins! To protect the dining experience of those with reservations.
   

   Fogo de Chao - DunwoodyResponded on 13 May 2025

   Sabrina, thank you for sharing your experience. We're sorry to hear that your visit did not meet your expectations, especially on a special day. Although we always aim to provide a memorable experience, it seems we missed the mark. We value your feedback and encourage you to reach out via our website contact form so we can address your concerns and better meet your expectations in the future. Thank you.
   

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6. T

   Taresa

   Atlanta15 reviews

   2.0

   Dined on 11 May 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We have unfortunately learned that Fogo cannot maintain the same high-quality service during busy times—so we strongly advise avoiding holidays, weekends, or peak periods. From the outset, our experience was unacceptable. Despite having a reservation, the host seated another family with a similar name—Terrece instead of TARESA—because she failed to properly confirm the reservation details. This mistake was not only careless but set a terrible tone for what was supposed to be a special evening: my husband’s 40th birthday dinner. The situation only worsened. Our reserved table was given to another large party, and we were relegated to the so-called “covered” patio—in January, where we were left to endure an uncomfortable, freezing experience. What should have been a memorable celebration quickly became a disaster. After expressing our dissatisfaction, we spoke with Beatriz, who attempted to make amends by comping four of the 16 full churrasco services we paid for that night. Based on this gesture, we decided to give Fogo another chance for Mother’s Day. Unfortunately, this was yet another mistake. Once again, the service was severely lacking. Despite ordering full churrasco, we had to repeatedly request core items like picanha, lamb, and filet, while other options—like ribeye, bacon-wrapped filet, and pork belly—never even made it to our table. Instead, we were served only chicken and sirloin, leaving us waiting endlessly and eventually too full from the salad bar to continue asking. Twice now, Fogo has demonstrated a clear inability to deliver on its promises, even during important occasions. This consistent failure is simply unacceptable, and we are left deeply disappointed. The only reason I didn’t give them a one-star review is because I know what Fogo is capable of when they actually deliver the exceptional service they’re known for. When they get it right, it’s absolutely worth it. But that’s clearly only when they aren’t overwhelmed and failing.
   

   Fogo de Chao - DunwoodyResponded on 13 May 2025

   Taresa, we're genuinely sorry to hear that your visits with us didn't meet your expectations, especially during such significant celebrations. The concerns you raised about our reservation process and service during your husband's birthday and Mother’s Day are truly important to us. Our team strives to provide all our guests with a memorable experience, and it’s clear we fell short. We would like the opportunity to address these challenges directly and restore your confidence in our service. Please reach out through the contact form on our website. Thank you.
   

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7. J

   Joshlyn

   Atlanta6 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My waitress was phenomenal.. very professional informative.. and provided excellent service. I wish I remembered her name by she was a short black woman with dreads and glasses!! My daughter and I went for Mothers Day and our waitress took great care of us… even with the heavy volume. The food was great.. I’ve been before.. and this time I didn’t get as many options.. I’m guessing do to the heavy volume.. the sides were great however it would be nice to have more options… overall I’d give this dining experience 4/5 stars.. definitely will be returning. Oh.. and we also got a Mother’s Day gift of a percentage off when we return.. that was nice and thoughtful!!
   

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   Fogo de Chao - DunwoodyResponded on 13 May 2025

   Thank you, Joshlyn, for your wonderful feedback! We're thrilled to hear about your positive experience with our team on Mother's Day. It's also great that you and your daughter enjoyed the meal and the thoughtful surprise. We look forward to welcoming you back soon and invite you to join Fogo Rewards for more exclusive benefits.
   

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8. W

   Wendy VIP

   Atlanta10 reviews

   3.0

   Dined on 11 May 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   I love Fogo and dine here at this location often, so today was a fluke since it was a holiday - but I wouldn’t recommend coming here on a holiday. It was chaotic and service was horrible at this price point.
   

   Fogo de Chao - DunwoodyResponded on 13 May 2025

   Wendy, thank you for sharing your experience with us. We value our frequent guests and understand how special holiday visits can be. It's concerning to hear about your recent visit, and we aim to improve. Our team would like to connect through our website contact form to better understand your experience and to ensure future visits meet your expectations. Thank you.
   

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9. G

   Gavin

   Atlanta2 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maria and the rest of the staff were great! Food was wonderful.
   

   Fogo de Chao - DunwoodyResponded on 12 May 2025

   We're so pleased to hear about your experience, Gavin! Maria and our team are dedicated to making each visit memorable. We're thrilled you enjoyed the food and the service. Hope to see you back soon for more!
   

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10. J

    Jeffery VIP

    Atlanta19 reviews

    5.0

    Dined on 10 May 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Kimberly was fantastic. The service was outstanding, and the meal was great
    

    Fogo de Chao - DunwoodyResponded on 11 May 2025

    Jeffery, thank you for sharing your feedback! We're so glad to hear that you received outstanding service and enjoyed your meal with us. It's always wonderful to know our team made your visit enjoyable. We can't wait to welcome you back for another great experience!
    

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