Fogo de Chao - Houston

Review summary

1. C

   Candi

   Houston

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! Wonderful experience overall.
   

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2. B

   Bill

   Dallas

   5 reviews

   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   It has been awhile since we have eaten at the original Fogo de Chao in Houston. The food was excellent! Service so-so. Courteous staff but not as attentive as they should be. Had to flag the food servers down several times. Regardless, would recommend this Fogo de Chao to anyone who is looking for a variety of top quality meats and an outstanding salad bar.
   

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3. OT

   OpenTable Diner

   Houston

   1 review

   5.0

   1 review

   Dined on 18 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant, beautifully decorated and decorated for Christmas. We got seated very quickly and right away our server helped us. Everything was very good and the drinks were great !
   

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   Fogo de Chao - HoustonResponded on 19 November 2024

   We appreciate your kind words about our festive decor and attentive service. It’s wonderful to hear you enjoyed your experience with us, especially the drinks. We’re thrilled to have had the opportunity to serve you and hope to welcome you back soon!
   

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4. a

   ashley

   Houston

   11 reviews

   vip
   1.0

   11 reviews

   Dined on 17 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not exaggerating we waited 21 minutes for a waiter to come by and give us a piece of meat and a refill as well. All the waiters would go to other tables and ignore us. Only one server kept coming in with a different meat. And we always had to tell someone to get a refill on our lemonade. The service used to be good but i don’t know what happened.
   

   Fogo de Chao - HoustonResponded 2 days ago

   We're truly sorry to hear about the delay and service concerns you faced during your visit, Ashley. Our team aims to provide prompt and attentive service, and it's concerning to learn this wasn't the case for you. We invite you to reach out via our website contact form so we can discuss and address your concerns. Thank you.
   

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5. P

   Patricia

   Salt Lake City

   1 review

   vip
   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The staff was amazing! The meat servers would only come when asked which is unusual.
   

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6. S

   Stella

   Houston

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional service. Food was excellent as expected.
   

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7. T

   Thyago

   Houston

   1 review

   1.0

   1 review

   Dined on 15 November 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   The service was not good and waiters were not serving the table all the time like is expected from a Brazilian Steakhouse (i'm from Brazil). Very few types of meat offered, just a lot of chicken and saudage. Very disapointed with the experience and service... this is not what Fogo de Chão should be.
   

   Fogo de Chao - HoustonResponded on 18 November 2024

   We're sorry that we missed the mark for you, Thyago. Your experience with our service and selection of cuts didn't meet your expectations, and that's concerning to us. We would like to address your concerns further. Please reach out through our website contact form so we can work toward a better experience for you. Thank you.
   

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8. S

   Sarah

   Houston

   3 reviews

   3.0

   3 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Meats were okay Drinks were watery ( brazilian lemonade) Service slow very slow Kept skipping us served some at out table and then would run off
   

   Fogo de Chao - HoustonResponded on 13 November 2024

   We apologize for the lapses in service you experienced during your visit. Your feedback about our cuts and drinks is important, and our team is eager to address these concerns to enhance your experience. Please reach out to us via our website contact form so we can discuss your visit further. Thank you.
   

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9. W

   William

   Houston

   26 reviews

   vip
   3.0

   26 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   We used to go to Fogo often both here in Houston and LA. At this visit we were very disappointed. Tables are packed in now and going on a Sat night was crazy. Servers barely had room to moved around and I kept getting bumped from the table behind. The ‘gauchos’ bringing the meat were hustling but didn’t come by our table very often. The salad bar is still very good with an extensive selection but the meat offerings have changed. What used to be very flavorful Picanha is now a bland top sirloin. The filet was overcooked, dry and flavorless and came by our table only once. The pork cuts were good but there was no lamb. The beef rib was very good but there was no rib eye or strip. Chicken offerings came by often and were flavorful.
   

   Fogo de Chao - HoustonResponded on 11 November 2024

   Thank you for sharing your experiences with us, William. We understand your concerns about the busy atmosphere and service at our restaurant. Our team is committed to ensuring every guest has a great experience, and we're disappointed to hear we didn't achieve that during your visit. We invite you to reach out through our website's contact form so we can address your concerns further. Thank you.
   

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10. L

    Lindsey

    Houston

    4 reviews

    vip
    2.0

    4 reviews

    Dined on 10 November 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2

    Not very impressed. It’s been a while since we ate here (like 10 years) This location is very well kept. Too many tables, so close together. We made a reservation for 6:30, we were not seated until 7:00. The meat did not come around very often. Waiter was great. Food not so much.
    

    Fogo de Chao - HoustonResponded on 11 November 2024

    We're sorry to hear that your experience didn't meet your expectations, Lindsey. It's concerning to know about the seating delay and the frequency of cuts being served. We appreciate your positive note about the waiter. Please reach out via our website contact form so we can address your concerns and work towards improving your experience. Thank you.
    

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