Fogo de Chao - New York

Review summary

1. J

   Jacki

   New York City

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The hostess sat us early and right away but once we sat it took a while for a waiter to come and take our drink order and tell us how everything works. Then a waiter comes and takes 1 persons drink order and leaves and then another 15 min u til someone returns. We didn’t all want the experience so it was a while until the food order was placed. Then once we started we had to continue to flag down the waiters to bring the meats to the table. When we were ready to pay we were also over charged for a kids meal along with drinks that we never ordered. The food was good but the staff as not the best.
   

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   Fogo de Chao - New YorkResponded today

   We're sorry to hear about the delays and billing concerns during your visit. Timeliness and accuracy are priorities for us, so it's concerning that this was your experience. Our team would like to discuss this further to make it right. Please reach out through the contact form on our website. Thank you.
   

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2. J

   Josephine

   VIP

   New York City

   81 reviews

   4.0

   81 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Celebrating a family member’s birthday the day after Christmas and our tradition has been to have a Brazilian churrasco wherever we are. This year we were in NYC and tried Fogo de Chao in midtown. We had a reservation and it still took a few minutes to be seated. The restaurant was busy at 1 pm and first thing I noticed was that the tables were pretty close to each other. Maybe it’s just NYC. That said, I enjoyed the salad bar - ingredients were fresh and delicious. When we started on the meats, noticed that the picanha was not as tender as other similar restaurants; beef rib was tender and well seasoned and so was the sirloin. Other meats were just ok. Cheese bread and sweetened bananas were delicious. Service was slow - server forgot the soda we ordered and we also had to request the other table sides. Glad we went during weekday lunch time which runs from 11am-3pm; the price of the churrasco was $55.50 per adult and it is $80 for dinner. Based on the information on the website, meats offered are the same so if you can, probably a better value at lunch. All in all, it was an enjoyable experience!
   

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3. Q

   Quantia

   VIP

   New York City

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   They overbooked and there was a massive wait in the front
   

   Fogo de Chao - New YorkResponded today

   Our apologies for the inconvenience during your visit. We aim to provide seamless experiences, and it's concerning to hear about the wait. Please connect with us through our website contact form so we can address your concerns and work toward ensuring a smoother experience in the future. Thank you.
   

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4. K

   Kelly

   Amarillo

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   While waiting 30 minutes for our 8:30 reservation, a waiter brought by cheese bread and bacon wrapped teak. They also had a larger waiting area with a leather sofa to sit. The service was good. It was my first time.
   

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5. I

   Iacovos

   New York City

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had a reservation for 7:30 and arrived on time. We had to wait until 8:20 to be seated.
   

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6. K

   KYLE

   VIP

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Unorganized. Bathroom disgusting and no toilet paper. Not worth the money. One of the waiters because we had such a terrible table hit me with his cheeseboard from behind in my head.
   

   Fogo de Chao - New YorkResponded today

   We're sorry for the experience you described during your visit, Kyle. Our aim is to provide a welcoming environment, and it's concerning to hear about these issues. Please reach out through our website contact form so we can address your concerns and work toward a better experience. Thank you.
   

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7. B

   Brendan

   VIP

   Fargo

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Busy Christmas Day dinner. Understandably loud and busy. Staff did ok, but very slow at times. Food was passable but better Brazilian grills around.
   

   Fogo de Chao - New YorkResponded today

   We regret that your Christmas Day dinner didn't meet expectations, as we aim to offer both quality cuts and attentive service. Our team would appreciate the opportunity to discuss your experience further. Please reach out through our website contact form to share your feedback. Thank you.
   

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8. A

   Athena

   Greater Boston

   10 reviews

   3.0

   10 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great time at Fogo de Chao - the service was great and the food was amazing. We were unable to give a higher rating because, due to what I assume was an error on the part of management or the booking system used, we waited an hour to be seated despite having a reservation. Other than the waiting, we enjoyed a lovely evening.
   

   Fogo de Chao - New YorkResponded today

   Athena, we're thrilled you enjoyed our service and the quality of our food. We're sorry about the unexpected delay upon your arrival, as this isn't the standard we aim for. Our team values your feedback and would appreciate discussing your experience further through our website contact form to prevent such occurrences in the future. Thank you.
   

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9. A

   Alyssa

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience. Great food and great service.
   

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10. I

    Ian Scott

    New York City

    4 reviews

    5.0

    4 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always great food and service. The salad bar was great as well.
    

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