Fogo de Chao - Portland

Review summary

1. S

   Sherrie

   Las Vegas

   3 reviews

   3.0

   3 reviews

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The last two times we've gone we've had the same problem. If you're sitting anywhere on the outside edges of the place you are missed by the meat skewers. I just order the market table (salad bar) which is exquisite and worth every penny. The EXPENSIVE meat experience, which is what my husband, sons and the newbie guests we brought ordered was SO DISAPPOINTING the last two times we've gone. We waited 35 min for THE FIRST meat skewer to come by after watching numerous be out of meat by the time they passed our table. We finally flagged someone down and asked for some to be sent our way. I ate my serving from the market table while no one else at the table had anything. Just watched me eat and enjoy😂 Obviously the meat that came was delicious as always, but we just weren't getting the variety that we've had in the past. Like I said.. this was also the case last time but we gave it another chance. Not sure my husband will spend the $$ again. Makes me sad because the food is delicious and the servers are very friendly.
   

   Is this helpful?

   Report
2. R

   Robin

   VIP

   Portland

   37 reviews

   5.0

   37 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Charming wait staff made it worth the wait! The food never stops and the drinks don’t disappoint. What a great way to spend a special event! Thanks for the memories!!!
   

   Is this helpful?

   Report
3. V

   Virginia

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   The overall greetings from the hostess is worse than last time we visited, about a year ago. They waved at us to lead us to the table instead of something like “please follow me “, or “this way please”. They got some new meat cutter/server, one lady who talked and waved the knife while she was talking and cutting the tomahawk at a table, it was narrow and busy between tables. Meat cutter don’t come our way very often, we have not seen filet mignon nor ribeye come our way, we would need to ask for them with our server. Food quality is so so, not good as used to be. I would expect more for $67/person meal.
   

   Fogo de Chao - PortlandResponded today

   Thank you for sharing your thoughts on your recent visit. It seems we didn't meet our usual standards of hospitality for you, and this is concerning to us. Our team values your feedback and would like to understand how we can enhance your experience. Please reach out through our website's contact form so we can address your concerns. Thank you.
   

   Is this helpful?

   Report
4. A

   Antonio

   Portland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was so nice. The waiter was excellent, the food was amazing and abundant. The whole experience was 1 of my favorite moments in Portland
   

   Is this helpful?

   Report
5. M

   MyLe

   Portland

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The server forgot our silverware and lack of coming to check on us if we need anything.
   

   Is this helpful?

   Report
6. R

   Rachael

   Portland

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   The food was good. However I will never come here again on a holiday. We booked a reservation for 5:15 and we're not even seated till 6:30. That's completely unacceptable. I had two young children with me. I talked to other families who had reservations who had been waiting 1.5 hours. What is the point of having us secure reservations if it doesn't even matter?? Do better.
   

   Fogo de Chao - PortlandResponded 3 days ago

   Thank you for sharing your feedback with us. It's concerning to hear about the wait time you experienced, and we understand how important it is to be seated promptly, especially with young children. We value your input and want to address your concerns. Please reach out to us through the contact form on our website so we can work toward a better experience. Thank you.
   

   Is this helpful?

   Report
7. C

   Cindy

   Portland

   3 reviews

   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Christmas Day. They overbooked and really crammed in tables. Wait staff are great. Meat servers were hard to get in our seating area , each table in that section complained. Overall food was only fine - not their best night- would not recommend for a holiday!
   

   Fogo de Chao - PortlandResponded today

   We're sorry for the less-than-ideal experience during your Christmas Day visit, Cindy. It's concerning to hear about the challenges you faced with service and seating. We'd love the chance to understand more and work toward providing a better visit in the future. Please reach out via our website contact form. Thank you.
   

   Is this helpful?

   Report
8. B

   Brian

   Portland

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Worth the wait if you have a reservation and still have to wait to be seated after 20 minutes. Once seated they cater to your every need. Food was amazing!
   

   Is this helpful?

   Report
9. D

   Donald

   VIP

   Atlanta Metro

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Definitely not as good as other locations of this chain. The staff just doesn’t seem to care. The salad bar items are lower quality and the selection is much smaller. They were very stingy with the meat. They would cut one tiny, thin slice and then dash away.
   

   Fogo de Chao - PortlandResponded 4 days ago

   We're sorry that your experience didn't meet our usual high standards. Our team is dedicated to quality and attentive service, and we value your feedback about the cuts and Market Table. Please reach out via the contact form on our website so we can address your concerns and improve your experience. Thank you.
   

   Is this helpful?

   Report
10. W

    Windi

    Portland

    1 review

    5.0

    1 review

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Service was wonderful. Busy evening but the food was wonderful
    

    Is this helpful?

    Report