Fogo de Chao - Rosemont

Fogo de Chao - Rosemont reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nicholas

   Chicago / Illinois5 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It’s still a good place to go for a great meal but at $65 a person it can be very expensive. It’s a good option for special events but for a typical Saturday night dinner not so much. The meats are high quality but the flavors vary at times in terms of consistency.
   

   Fogo de Chao - RosemontResponded 6 days ago

   Thank you for your feedback, Nicholas. We're pleased to know you still consider us a great choice for a meal. We appreciate your insights on our cuts and would like to ensure you have a consistently exceptional experience. Our team encourages further conversation; please reach out through our website. Warm Regards.
   

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2. J

   Joan VIP

   Phoenix24 reviews

   3.0

   Dined on 17 May 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Foid was delicious. Service was good. The restaurant was so crowed it felt like a fire hazard.
   

   Fogo de Chao - RosemontResponded 5 days ago

   Thank you for sharing your thoughts, Joan. We're pleased to hear you enjoyed the food and service, though we're sorry to hear about the crowded atmosphere. Our team would like to ensure a more comfortable experience for you in the future. Please reach out through our website contact form to discuss your visit.
   

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3. c

   cin VIP

   Chicago / Illinois18 reviews

   2.0

   Dined on 17 May 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We had a reservation and informed the hostess right away that our party had arrived. However, two large groups that came after us were seated before us. We had to ask again, and she said, “I thought your party wasn’t here,” even though we had been waiting the whole time. We were hoping to impress our overseas colleagues with the experience of an all-you-can-eat meal at a classy restaurant in the U.S., but it turned out to be a major disappointment. To start, a customer service staff member told us he’d take care of us, but we had to flag someone down just to get the red/green cards to begin eating. The lamb was excellent, but we never saw that staff member again. We were seated at an outside table, and you’d think we’d be easy to spot, but servers only came by once with a very limited selection. After that, we never saw them again. The person who seemed to be our waiter came off as snooty. I simply asked for a Coke when he had a chance—since he was already serving a few to others at our table—but he didn’t seem pleased to have to come back. Despite having many staff members walking around serving food or handling tasks, they all seemed uncoordinated and disorganized. Our colleagues only received one serving of pork, filet mignon never came back around, and we had to wave someone down just to get some sausage. Overall we were embarrassed to have brought them there
   

   Fogo de Chao - RosemontResponded 6 days ago

   We regret that your experience with us did not meet the expectations you had for hosting your colleagues, cin. The lack of coordination and attention you experienced is concerning to our team. Please reach out through the contact form on our website so we can address your concerns and explore how we can improve your future experiences. Thank you.
   

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4. L

   LUIS

   Chicago / Illinois3 reviews

   2.0

   Dined on 16 May 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Unpleasant experience while celebrating a special occasion. Issues with service, food temperature/quality and hygiene practices.
   

   Fogo de Chao - RosemontResponded 2 days ago

   Luis, we're sorry your special occasion with us was marred by concerns about service, food temperature, and hygiene. Our team is committed to high standards, and we'd like to discuss this further. Please reach out through our website contact form so we can address these matters. Thank you.
   

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5. R

   Ruben

   Chicago / Illinois1 review

   3.0

   Dined on 15 May 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Too noisy and service isn’t that great and overpriced, definitely not going back to this place
   

   Fogo de Chao - RosemontResponded on 16 May 2025

   Ruben, we're sorry to hear about your recent experience. Noise levels and service quality are important to us, and we regret they fell short during your visit. Our team would like the chance to address your concerns and improve your perception. Please reach out via the contact form on our website so we can discuss further. Thank you.
   

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6. OT

   OpenTable Diner

   Chicago / Illinois1 review

   5.0

   Dined on 13 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff great experience The manager and our waiter sincere were exceptional
   

   Fogo de Chao - RosemontResponded 2 days ago

   Thank you for sharing your experience. We're grateful for your kind words about our team, especially the manager and your waiter. We're glad to hear they helped make your visit exceptional. We look forward to welcoming you back!
   

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7. E

   Em

   Chicago / Illinois1 review

   5.0

   Dined on 13 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 ⭐️ servers are super attentive, the space is kept nice & clean even when it’s busy!
   

   Fogo de Chao - RosemontResponded on 16 May 2025

   We're happy to hear that you enjoyed your experience with us, Em! Our team is thrilled to know that our attentive service and the clean space contributed to your visit. We look forward to welcoming you back soon!
   

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8. P

   Peter

   Chicago / Illinois1 review

   3.0

   Dined on 11 May 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Music was way to loud. Couldn’t have a conversation with everyone at the table.
   

   Fogo de Chao - RosemontResponded on 14 May 2025

   We appreciate your input on your recent visit, Peter. It's disappointing to hear that the music volume impacted your dining experience. Our team aims to create an enjoyable atmosphere for all, and we'd like to address your concerns. Please contact us through our website's form so we can discuss this further. Thank you.
   

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9. G

   Gabriel

   Chicago / Illinois1 review

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and a great value. Would definitely recommend.
   

   Fogo de Chao - RosemontResponded on 13 May 2025

   Thank you, Gabriel! We're thrilled you enjoyed the food and found it to be a great value. We look forward to welcoming you back soon!
   

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10. J

    Josephine

    Chicago / Illinois15 reviews

    5.0

    Dined on 11 May 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a great Mother’s Day at this restaurant. Food was great. The only flaw was the line for omelets and the wait was over 30 mins for an omelet. The restaurant did gift each mother $25 cards and free omhawk steak for next visit.
    

    Fogo de Chao - RosemontResponded 5 days ago

    Josephine, it’s wonderful to hear you enjoyed your Mother's Day with us. We're glad the food met your expectations. It's insightful to learn about the wait time for the omelets, and we're eager to enhance our service for future visits. We hope to serve you the tomahawk steak soon!
    

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