Fogo de Chao - San Antonio

Review summary

1. L

   Lydia

   San Antonio

   9 reviews

   vip
   1.0

   9 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   It doesn't matter that you do a reservation. You have to ALWAYS wait to be seated even though there are available tables. She was really rude and refused to seat us even with a reservation.
   

   Fogo de Chao - San AntonioResponded 3 days ago

   We're sorry to hear about your experience, Lydia. It's important to us that our guests feel welcome and attended to promptly. Our team would like to address your concerns and understand more about your visit. Please reach out through our website contact form so we can work toward improving your experience. Thank you.
   

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2. G

   Gabriello

   Oaxaca

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente 👌 gracias un paseo gastronomia inigualable
   

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3. V

   Veronica

   Tallahassee

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   I wanted to try something new for my family for Thanksgiving dinner I had never experienced something like this, but for the price of $60 per person I would not recommend The food was good, not great. It was very loud, not a relaxing experience, at one point a kid yelled, which I know it’s nobody’s fault. It was just so loud already. The meat was very good. They constantly came by, but I didn’t feel like there was a variety of choices of meat to try.. The best part was the fried cheese with honey They bring small plate of mashed potatoes we end up having to wait for the next plate to come out and there was 10 of us and they put three small plates of mashed potatoes, and I mean, small plates. Everyone always told me the salad bar was amazing, no it was just ok. I thought it was an upscale restaurant I didn’t get the vibe But it was good to try. I’m up for new things all the time. $599 for 10 people, 2 of them kids
   

   Fogo de Chao - San AntonioResponded 4 days ago

   We appreciate your visit and feedback, Veronica. It's great to hear you enjoyed the cuts and the fried cheese with honey. We're sorry the ambiance wasn't as relaxing as you'd hoped and that there was a wait for the mashed potatoes. Our team aims for an outstanding dining experience. Please contact us through our website so we can enhance your future experiences. Thank you.
   

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4. K

   Karen

   San Antonio

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Comida muy rica buen servicio, mucha limpieza el costo es aceptable
   

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5. S

   Shelly

   Orange County

   13 reviews

   5.0

   13 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent Thanksgiving experience. Will make a new tradition
   

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6. L

   Lali

   Orlando

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Omg Fogo are you kidding me with that turkey? Best turkey I’ve ever had. You need to have it year round. See you at Christmas!
   

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7. C

   CATHERINE

   San Antonio

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely Thanksgiving meal The food was delicious. Enjoyed it
   

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8. A

   Angel

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 1

   Service felt very unprepared. The food was not at the right temperature or of good quality. Very sloppy service. One young female server provided excellent service but the rest were very sloppy and inconsistent. I would personally never return. With the other options in town this is definitely at the bottom of the list.
   

   Fogo de Chao - San AntonioResponded 4 days ago

   Angel, we're sorry to hear about your experience with us. Consistency and quality are essential to our service, and it's disappointing that we didn't meet these expectations during your visit. We'd appreciate the chance to address your concerns and improve. Please reach out via the contact form on our website. Thank you.
   

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9. G

   Gabby

   Palm Springs

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was soooo amazing I would go again The meat was absolutely amazing
   

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10. D

    Deanna

    Greater Boston

    2 reviews

    vip
    2.0

    2 reviews

    Dined on 27 November 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    Other locations have always been consistently great as to food and service. Riverwalk location was disappointing. Short on staff, had to wait for variety of meats as only two gaucho servers were circulating. Hope this was just an off day for them.
    

    Fogo de Chao - San AntonioResponded 4 days ago

    We appreciate your feedback, Deanna, and we're sorry to learn that your visit to our Riverwalk location didn't meet the standards you experienced elsewhere. Our team is eager to address your concerns. Please reach out via the contact form on our website, and we hope to welcome you back for a better experience. Thank you.
    

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