Fogo de Chao - San Francisco

Review summary

1. A

   Ariana

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   This was my first time ever coming to Fogo de Chão and I chose to come here for my birthday and customer service was wonderful. Our server was very attentive and answered all of our questions, I will definitely come back again and try something new!
   

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2. D

   Djouka

   Sacramento

   5 reviews

   3.0

   5 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   I had a reservation a 7:30PM and when we got there , we had to wait for about 45 minutes before we got seated. I understand that it was a little busy , but people who came after us got seated before us. Additionally, we were not getting enough meat at out table . We requested lamb chop right after we got seated and informed about 5 people about it but I we still didn’t get it . I told them never mind and that we are ready for our check and that’s one they brought me one tiny lamb chop . The service was horrible and overpriced.
   

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3. A

   Alex

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Took a very long time to get seated they were 35 minutes late on our reservation time. We almost had to leave because we were worried about getting home in time for the baby sitter. Once we were seated everything was very good.
   

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4. R

   Ross

   VIP

   San Francisco

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s the best! Everyone has a good experience. Service is really good. People are nice.
   

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5. T

   Taylini

   San Francisco

   5 reviews

   3.0

   5 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The Service was not good. It took a while for food to come and for a long time only chicken and sausage and only later beef came. Also we ordered drinks that took long time to come and same with dessert that we almost gave up on.
   

   Fogo de Chao - San FranciscoResponded 5 days ago

   We're sorry to hear your experience with our service fell short. Timely delivery of our cuts and beverages is important, and we regret the delays you faced. Our team is eager to address these concerns and work toward a better experience. Please contact us via our website form so we can follow up. Thank you.
   

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6. Y

   Yurls

   VIP

   Chicago

   32 reviews

   5.0

   32 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Very attentive staff and excellent customer service. Will return for another great experience.
   

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7. S

   Stephanie

   San Francisco

   6 reviews

   3.0

   6 reviews

   Dined on 15 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Unfortunately, we didn’t have the best experience at this particular location. However, it was a really busy night, and they tried their best to accommodate everybody. Even though we had a reservation, it took another 30 minutes on top of when we checked in to be seated. We can clearly see our waiter was really overwhelmed, but he tried his best. I can’t help but think because it was so busy and they were feeling rushed, that all the meat that was being turned out seemed abnormally undone. We had to constantly send food back because a lot of it was still rare. We love Fogo, will give it another try, but this was not the greatest experience. 
   

   Fogo de Chao - San FranciscoResponded 3 days ago

   We appreciate your feedback and patience, Stephanie. It's clear your visit didn't go as smoothly as we aim for, and we're sorry for any inconvenience you experienced. Please reach out via our website contact form so we can address your concerns and work toward a better experience during your next visit. Thank you.
   

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8. T

   Tenny

   VIP

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service was amazing, the food at Fogo in Los Angeles is better for some reason.
   

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9. A

   Anthony

   VIP

   Los Angeles

   139 reviews

   3.0

   139 reviews

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Long time between serving of meats and when they did it was the same selection. Chicken, top sirloin and bottom sirloin very dissatisfying
   

   Fogo de Chao - San FranciscoResponded 7 days ago

   We regret that your experience with our selection and timing of cuts did not meet your expectations, Anthony. Ensuring a diverse and timely offering is key to our service. We would like to address your concerns and improve your future visits. Please reach out through our website contact form to discuss further. Thank you.
   

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10. J

    Jennie

    San Francisco

    1 review

    5.0

    1 review

    Dined on 13 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Had a great experience with our group of 15 at dinner. The restaurant is very lively and it is hard to hear people past the couple you are sitting directly next to, but we adjusted seats and moved around to connect with each other. We also had to request some of the finer meats to come to our table. We continued seeing chicken for a while and finally asked for Filet mignon. There were several meats that we unfortunately never saw. But with all that said, we had a great time, the meat we did had was fantastic. The space filled exactly what our team needed for the night.
    

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