Fogo de Chao - Brooklyn

Review summary

1. A

   Alisha

   VIP

   New York City

   12 reviews

   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was delicious. I took my friend here to celebrate her birthday and this was her first experience, and she really enjoyed herself and all the food she was able to eat 😃 We will definitely be back 🥂
   

   Is this helpful?

2. OT

   OpenTable Diner

   New York City

   1 review

   1.0

   1 review

   Dined on 28 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Horrible customer service — we communicated to the staff that we felt forgotten and treated unfairly in comparison to the other customers. I came to celebrate my birthday here and I don’t believe I will return. There were numerous opportunities for the staff to rectify their oversights when dealing with our table but frankly we felt offended. The waiters constantly walked by us and failed to come with our paid experience for the churrasco special. We had to actively seek help several times and they continued to forget our order and never returned. Towards the end a customer service representative took over and assisted but this was only after making several complaints and 20 mins prior to our departure. Very unfortunate experience.
   

   Fogo de Chao - BrooklynResponded 5 days ago

   We're sorry that your visit didn’t meet your expectations. It's disappointing to hear about the service challenges during your birthday celebration. Please reach out via our website contact form to discuss your experience further and explore how we can make things right. Thank you.
   

   Is this helpful?

3. K

   Kenneth

   VIP

   New York City

   6 reviews

   4.0

   6 reviews

   Dined on 28 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Just disappointed that they didn’t provide the bread with honey. Had it my first time there and it was delicious. In this visit, explicitly asked for it. Ask led three different people and two were managers. They assured me it was been cooked. It never came out.
   

   Is this helpful?

4. OT

   OpenTable Diner

   New York City

   1 review

   4.0

   1 review

   Dined on 28 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Service was outstanding. Food was god but salty for my taste. Problem for us was there was a live singer and the music was too loud. Requested a quiet area but was not given one. We had to scream over the music and couldn’t hear the server’s suggestions. If you like loud club vibes then this is the place for you.
   

   Is this helpful?

5. S

   Sorniel

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 27 February 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I took my boyfriend to Fogo for his birthday and we participated in the Carnival Celebration Bar Event. The drinks and food were good; however, we barely was given any food, we had to complain twice that the entire side we were seated was not being provided food while the opposite (same event) was getting food more frequently and more options. Our section was given the fried cheese and honey at least 4 times; while the other side was given better options. Our waiter was extremely accommodating and fast with the drinks.
   

   Fogo de Chao - BrooklynResponded 5 days ago

   We appreciate you celebrating such a special occasion with us and sharing your feedback about the Carnival Celebration Bar Event. It's concerning to hear about the discrepancies in food service. Your mention of the waiter's excellent drink service is valuable, and we'd like to ensure a better overall experience for you next time. Please contact us through our website so we can address these concerns. Thank you.
   

   Is this helpful?

6. D

   Dezlova

   New York City

   17 reviews

   5.0

   17 reviews

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time, lively music, good food and drinks. Id definitely recommend this event
   

   Is this helpful?

7. M

   Meta

   New York City

   1 review

   5.0

   1 review

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every part of the evening was above and beyond exceptional
   

   Is this helpful?

8. m

   maria

   New York City

   1 review

   4.0

   1 review

   Dined on 23 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s definitely an experience. the service was scatter by this I mean our server was ok he either forgot our drinks or didn’t put them in. we had to remind him we had order them didn’t really check on us. The hosts on the other hand two women were just unpleasant. Even tho we had a reservation we were put on a wait list and was not seated until an hour later what’s the point of making a reservation. They could have definitely been a bit pleasant specially the blonder one. Would reccomend because it’s a nice experience overall maybe a different location.
   

   Is this helpful?

9. R

   Rafael

   New Jersey

   1 review

   5.0

   1 review

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was an amazing experience. The food was out of this world. My only ding was that we were not allowed to take out leftovers' home.
   

   Is this helpful?

10. C

    Cynthia

    Dallas

    14 reviews

    2.0

    14 reviews

    Dined on 19 February 2025

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 2

    Business dinner, expected, and received good food, but service was terrible. Server forgot cocktails, didn't bring fresh plates, light on our table kept going out and restaurant was very dark. We had 3 - 4 different waitstaff and had to ask several times for each request. Some didn't seem to understand English and just walked away. Tuesday night, busy and floor seemed way understaffed.
    

    Fogo de Chao - BrooklynResponded on 24 February 2025

    Thank you for taking the time to share your thoughts. We're concerned to hear about the service difficulties during your visit and the challenges faced with communication. Our team aims to offer a seamless experience, and it's clear we fell short. Please reach out via our website contact form so we can address your concerns. Thank you.
    

    Is this helpful?