Fogo de Chao - Lynnwood

Review summary

1. A

   Alexa

   Seattle

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing date at Fogo! Great cuts and delicious feijoada. All of the servers were very friendly and helpful. Lucas, the Customer Service Rep, was especially wonderful at making sure everything was going well for us. My Brasilian partner spoke in Portuguese with many staff members! Great experience!
   

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2. C

   Claudia

   Las Vegas

   14 reviews

   4.0

   14 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service from our server were great; for quite a while our table wasn’t visited by many of the meat stewards, until our server noticed and said something to the staff. Also, the wine pour arrived with gunk in the bottom of the glass. This was also fixed by our observant server.
   

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3. M

   Matthew

   Seattle

   11 reviews

   3.0

   11 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Been here lots of times however this time we came in at lunch and the Host seemed more interested in chatting with people on the phone than seating the people actually there.
   

   Fogo de Chao - LynnwoodResponded 4 days ago

   Thank you for sharing your recent experience, Matthew. We aim to provide attentive service from start to finish, so it's concerning to hear about your visit. Our team would like to understand more and discuss how we might better serve you. Please reach out via the contact form on our website. Thank you.
   

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4. S

   Stephanie

   VIP

   Tahoe

   5 reviews

   2.0

   5 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   We had a 5:45 reservation for 15 people that we’ve had for 3 months. We were seated at 6:30. They were struggling with trying to get a table for all of us. Once they seated us the 2 on the end had no table in front of them because there wasn’t enough room for all of us. We ordered appetizers that they didn’t get right and took 30 minutes to come out. We were almost all done eating by the time they came out. Drinks were not consistent. Ordered same drink twice and was not the same drink. Not even close. Meat was inconsistent…. Pork was so dry, some of the meat was so raw it left a bloody mess on our plates. Mashed potatoes had the consistency of glue. Had to ask for the removal of plates and to be given new plates several times. The market place is a disaster, complete traffic jam. Very disappointed with the entire experience. It was our 2nd year for our holiday dinner. We won’t be back. Paid almost $2000 for this sub par experience. Waste of money.
   

   Fogo de Chao - LynnwoodResponded 7 days ago

   We're truly sorry to hear that your recent experience did not meet expectations. It appears we missed the mark on several aspects during your holiday gathering. Our aim is to provide seamless and enjoyable service. We would like to address these concerns directly. Please reach out through our website's contact form so we can understand more and work toward a resolution. Thank you.
   

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5. J

   Jacob

   Seattle

   1 review

   1.0

   1 review

   Dined on 14 December 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   Awful dining experience. Had a reservation for 7:15. Host stand is an absolute joke, I’m standing there trying to get one of host atention after being ignored for 4 min I had to tap on one of that lady’s to get them to check me in. They then told me they were running being and i would not be seating for about another hour even though I had a reservation. Never have I been told that by restaurant who takes reservations. Sounds like they know how to take reservations but no hold them. Now to the dinning part had to ask for several meats to come. Most of the time I was waiting 5-7 min in between meats and typically had to ask someone to send some meat by. I’ve been here 4 other times never had this experience. This was most definitely not worth 70 a person.
   

   Fogo de Chao - LynnwoodResponded on 16 December 2024

   We regret to hear about your recent experience with us, Jacob. It seems we didn't meet your expectations, particularly with the wait time and service you encountered. We'd like to address your concerns to ensure future visits are more enjoyable. Please reach out through our website contact form so we can improve your experience. Thank you.
   

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6. N

   Nicole

   Seattle

   1 review

   1.0

   1 review

   Dined on 14 December 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Our experience at Fogo de Chão was incredibly disappointing. Despite having a reservation, the restaurant was clearly overbooked. I was seated 40 minutes after my scheduled time—this after driving over an hour in traffic to ensure we arrived on time. I paid for the Churrasco experience but was visited by servers infrequently, leaving much to be desired in terms of service and value. This wasn’t an isolated incident. My husband had an earlier reservation for a business dinner with his team of 10 and encountered similar issues. His group was seated late, and near the end of their meal, after waiting over 25 minutes for cheese they had requested, the manager rudely informed them that other guests were waiting to be seated. This, despite their own reservation being delayed. Fogo de Chão’s overbooking and rushing of guests is unacceptable, especially for customers paying for a premium dining experience. As long time customers of the Bellevue location, I’m shocked at my experience this evening as were the 5-6 other individuals I spoke with that were scheduled to be seated at 6:30pm this evening.
   

   Fogo de Chao - LynnwoodResponded on 16 December 2024

   We're sorry to hear about your recent experience, Nicole. Your feedback regarding the delays and service concerns at our restaurant is important to us. Our team is committed to addressing these issues and ensuring a better experience. Please reach out via our website contact form, so we can follow up personally. Thank you.
   

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7. S

   Samantha

   Seattle

   5 reviews

   5.0

   5 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Lovely service. Everything was clean and appetizing. The staff was so kind. Thank you.
   

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8. A

   Antwinett

   VIP

   Seattle

   11 reviews

   5.0

   11 reviews

   Dined on 11 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our servers were awesome and very accommodating. We were there to celebrate the one year anniversary of my consulting practice.
   

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   Fogo de Chao - LynnwoodResponded on 12 December 2024

   Thank you for your amazing compliment, Antwinett!
   

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9. T

   Tonya

   Seattle

   2 reviews

   1.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Our service was lagging. I understand it’s busy and the holidays but I had to go get my own pitcher of water. The meat service was very slow as well! Probably won’t be back to this location. Second time with this server and wasn’t impressed
   

   Fogo de Chao - LynnwoodResponded on 9 December 2024

   Providing each of our guests with attentive and timely service is our priority. It's concerning to hear about the delays you experienced, and we regret not meeting your expectations, Tonya. Please contact us through our website so we can address your concerns and strive to improve your experience in the future. Thank you.
   

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10. L

    Lisa Marie

    Seattle

    6 reviews

    5.0

    6 reviews

    Dined on 7 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Loved it. Took my daughter for her 10th birthday!!
    

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