Fogo de Chao - North Irving

Review summary

1. J

   Jill

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience! Our work friends from Finland enjoyed it as well!
   

   Fogo de Chao - North IrvingResponded 2 days ago

   We're thrilled to hear you and your colleagues had a wonderful time with us, Jill! We look forward to welcoming you all back soon.
   

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2. C

   Cherie

   Dallas

   10 reviews

   5.0

   10 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came for Christmas and our family was n mostly disappointed. I am so glad we gave you another try. We came for the brunch on 3/2/25 and we left very different than before. The waffles were delicious. More like a cake than just a waffle. They were yummy and warm. At the omelette station, I requested eggs over medium but the lady did not understand my request. I kept the omelette she made and added smoked salmon and capers so it all worked out. I enjoyed the candy bacon but I do wish there had been a savory bacon option. It was good, however, I like plain bacon. The sausage and potatoes were a good addition and he salad bar was fresh and plentiful. Thanks for giving us a great experience!
   

   Fogo de Chao - North IrvingResponded 1 day ago

   Thank you so much for giving us another chance, Cherie! We're thrilled to hear you enjoyed the brunch and some unique offerings. We appreciate your feedback regarding the bacon and omelette, and we'll ensure your next visit is even better. Don't forget to join Fogo Rewards for exclusive benefits and rewards. We look forward to welcoming you back!
   

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3. S

   Shar

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, I needed a night out to myself and this was perfect! Food was delicious, cocktails were even better and the the staff was just great overall!
   

   Fogo de Chao - North IrvingResponded 5 days ago

   We're so glad you found the perfect night out with us! It's wonderful to hear you enjoyed the food, cocktails, and our team's service. We look forward to welcoming you back for another fantastic experience!
   

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4. M

   Monica

   Unspecified

   1 review

   5.0

   1 review

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience, thr food served, the drinks: passion fruit and strawberry caipirinhas were excellent. All the managers and the staff were very attentive through all the activity. Looking forward for the next event to attend.
   

   Fogo de Chao - North IrvingResponded 5 days ago

   We are thrilled that you enjoyed your experience and our team's attentive service. Those passion fruit and strawberry caipirinhas are favorites! We look forward to welcoming you back at your next event. If you haven't yet, join Fogo Rewards for exclusive benefits and more.
   

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5. c

   cj

   Miami

   2 reviews

   1.0

   2 reviews

   Dined on 25 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Stay away from this location, they are scamming people who don’t understand how FoGo services works. I’d advise you go to the Addison location or Dallas. This location needs to be shut down. I feel so bad for our server, he was a great guy but the manager was a crazy person. He kicked us out because I said this is wrong and not how FoGo is ran and I will not be paying after 30 min of dinning. Knowing there scamming people who are ignorant to how the operation works at Fogo he was okay with telling my family and I to leave because not 1 location in the U.S did what they did and they knew if they charged me id have a perfect lawsuit. Stay away from this location it need to be shut down! Or management needs to change asap, I should have recorded the whole situation.
   

   Fogo de Chao - North IrvingResponded on 27 February 2025

   It's concerning to hear about your experience at our restaurant. Your comments about the service and management practices are very important to us. We value your feedback and would like to understand more about your visit. Please reach out to us through our website contact form so we can address your concerns effectively. Thank you.
   

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6. R

   Ronald

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on 23 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience for my birthday service was great
   

   Fogo de Chao - North IrvingResponded on 25 February 2025

   Thank you, Ronald! We're so glad you had a great birthday celebration with us and enjoyed the service. We look forward to welcoming you back again soon!
   

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7. L

   Laura

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on 22 February 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   The atmosphere was great and the service was wonderful. I was not impressed with the food but I could just have a picky palette. The meat was good but not what I was expecting. I would go back for the atmosphere and the service. Johnathan was our server and he was amazing as well as those who came around to bring meat and even clear our table.
   

   Fogo de Chao - North IrvingResponded on 23 February 2025

   Laura, thank you for sharing your thoughts about your recent visit. We're glad to hear you enjoyed the atmosphere and service provided by Johnathan and our team. If you return, consider joining Fogo Rewards for exclusive benefits. We look forward to welcoming you back and ensuring an even better experience.
   

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8. K

   Kerry

   Dallas

   1 review

   5.0

   1 review

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Took my wife for valentines Saturday night it was packed had reserved for 7:30 finally got seated at 8:45 . But it was worth the wait.
   

   Fogo de Chao - North IrvingResponded on 16 February 2025

   Thank you for your patience, and we're glad the experience was worth the wait! We look forward to serving you and your wife again.
   

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9. J

   Jean C

   El Paso

   1 review

   2.0

   1 review

   Dined on 15 February 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 5

   Let's start with the server. The waiter took our drinks order and disappeared. He never came back with the drinks (simple three cokes). We had to ask another server for water and the drinks 10 minutes later. We started eating and were about to flip the card to get meat. Once we got our drinks, my cup was empty within a few minutes, and no one came for a refill or asked if I wanted another one. I had to stop at a different server and ask for more water because it was also empty. The meat servers were amazing, bringing meat every time. Again, when I asked for the check, I had to ask a different server about the dessert menu and the check because no one came to ask how I was during my visit. That server told us the desserts were in the house for the inconvenience and then charged us for the dessert. To summarize, the food was great, but the service was terrible and needed a lot of improvement.
   

   Fogo de Chao - North IrvingResponded on 19 February 2025

   Jean, we're sorry to hear that our service didn't meet your expectations during your visit. While it's great to know you enjoyed our cuts, the oversight in service is concerning. Please reach out via our website contact form so we can address these concerns and work toward a better experience. Thank you.
   

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10. D

    Danielle

    VIP

    Orange County

    5 reviews

    4.0

    5 reviews

    Dined on 15 February 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    The waiting staff was great! Now some of the men cutting the meat wasn’t so great! They kept ignoring my husband and I am hoping it wasn’t because he was black. The food was good, just wish we had more chicken options. Sadly it took 45 minutes for my laid Chops to come out
    

    Fogo de Chao - North IrvingResponded on 19 February 2025

    We're pleased to hear our waiting team made a positive impression, Danielle. We're concerned about your feedback regarding the service and your experience with the cuts. Our team values diversity and inclusivity, and such issues are taken seriously. Please connect with us via our website contact form so we can address your concerns further. Thank you.
    

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