Fogo de Chao - Oklahoma City

Review summary

1. R

   Rodell

   Dallas

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Azia was one of our main waitresses and she was awesome
   

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2. K

   Kim

   Oklahoma City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Waitress wasn't around very much ... food was great
   

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3. G

   Gayla

   VIP

   Oklahoma City

   26 reviews

   3.0

   26 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   It’s a lovely restaurant. Service was good. Everything was good, except for the good. The meat wasn’t edible. It was so chewy and tough and Salty. They sliced the meat so thin, but that was probably a good thing since it was so bad. I don’t be going back
   

   Fogo de Chao - Oklahoma CityResponded 2 days ago

   Gayla, we appreciate your feedback and are sorry that your experience with our cuts didn't meet your expectations. Freshness and quality are priorities for us, and your comments are taken seriously. Our team would like to address your concerns, so please reach out through our website contact form to discuss this further. Thank you.
   

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4. S

   Shawna

   VIP

   Oklahoma City

   13 reviews

   2.0

   13 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   Our waitress who initially took our orders was great. Past that it just went downhill. The market table is poorly placed and lacking hardcore. The meat was just okay or not good. I had a hair cooked to my one tiny piece of ribeye they gave me. I never was asked if I wanted a refill and the “team who were around” who could also help us was not there. After I had them take away my plate that had the hair stuck to the ribeye that server who had picana never came back again after the hair incident and our initial waitress was never to be seen again after the very beginning. I had to find a manager to tell about the hair and he brushed over it and was like other than that how was your experience? Uhhhhhhh okay I said because it was just okay. No care otherwise. I will not be back. I wanted to like it. The limonada mocktail drink was good that I was never able to get another of because no severs and our waitress never came back 🤣 but that’s about it and oh the cheese with honey. I felt bad taking my office team there for our Christmas party.
   

   Fogo de Chao - Oklahoma CityResponded 2 days ago

   We regret to hear about the disappointing experience during your visit. It's concerning that the service and quality fell short for you, especially regarding your concerns with the Market Table and cuts. We value your input and encourage you to connect with us via our website contact form so we can address this personally. Thank you.
   

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5. K

   Kurt

   VIP

   Oklahoma City

   4 reviews

   2.0

   4 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Beautiful restaurant! Great cuts of meat that were seasoned well. But everything was well done and several were not just charred, they were burnt. Disappointed when we asked what the seasonal selection of meat was (it was listed on the menu), the server told us there wasn’t one. When we were done we waited for about 40 minutes to get our check. This will be awesome if they can fix their meat doneness and communication skills.
   

   Fogo de Chao - Oklahoma CityResponded 2 days ago

   We appreciate your feedback on the quality of our cuts and your overall experience. It sounds like there were some misses regarding doneness and communication. Our team would like to work toward providing you with the five-star experience you deserve. Please reach out through the contact form on our website so we can address your concerns. Thank you.
   

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6. OT

   OpenTable Diner

   Oklahoma City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   My wife and I have been looking forward to eating at this restaurant since we saw it was opening in Oklahoma City. We finally got the chance to try it tonight and to say that we are dissatisfied would be an understatement. As soon as we walked in the door, we were immediately underwhelmed. The service from beginning to end was subpar. The market food was extremely picked over, the service was terrible, we didn’t receive refills on our drinks for over 15 minutes, and we didn’t receive the potato side dish until we had already had our food for about 30 minutes.  I don’t think I’ve ever written a bad review for a restaurant, but this seriously was such a disappointment and really ruined our date night .
   

   Fogo de Chao - Oklahoma CityResponded 2 days ago

   We're sorry to hear that your recent visit was not what you had anticipated. It’s important for us to offer attentive service and a variety of fresh selections, so your experience is concerning. Please reach out through our website contact form so we can address these concerns and work toward providing the five-star experience you deserve. Thank you.
   

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7. N

   Neil

   Oklahoma City

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. My team and I loved it and our Server Cheyenne and the support team were great.
   

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8. D

   David

   Oklahoma City

   1 review

   1.0

   1 review

   Dined on 16 December 2024

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Many dishes on the buffet were empty and not reloaded quickly. Meat was okay, but nothing was was fantastic. I would rather spend my dollars elsewhere.
   

   Fogo de Chao - Oklahoma CityResponded on 17 December 2024

   It's important for us to ensure every guest enjoys a timely and fulfilling experience, and it appears we didn't meet that standard for you, David. Our team is committed to enhancing our service, so please reach out through the contact form on our website to share more about your visit. We would like to work toward providing a better experience. Thank you.
   

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9. R

   Regina

   Oklahoma City

   3 reviews

   2.0

   3 reviews

   Dined on 15 December 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   I know they just opened but the service was awful. We had to ask for drinks multiple times and it felt like we were bothering/annoying our servers when we asked for the side dishes (fried bananas, the bread, etc). Also the side dishes here taste nothing like the other fogo de Chão locations! It’s almost like someone was making dishes that they had never tasted the original ones before making their versions. Our a la carte shrimp cocktail that we ordered at the beginning when we first sat down, didn’t arrive until we were almost finished with the meal. Save your money and go across town to Texas de Brazil instead. If you’re dying to go to a fogo de chao, I recommend you go to one in another city.
   

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10. t

    tim

    Oklahoma City

    1 review

    2.0

    1 review

    Dined on 15 December 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4

    Perhaps was just an off day, and maybe they were understaffed or overbooked, but the service was definitely not what I would expect from them after going multiple times in the past. Hopefully they'll be able to button it up and live up to their reputation.
    

    Fogo de Chao - Oklahoma CityResponded on 17 December 2024

    We're sorry to hear that your recent visit didn't align with your past experiences. Our team is committed to ensuring each guest enjoys a memorable time with us. Please reach out via our website contact form so we can address your concerns and work toward a better experience. Thank you.
    

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