Fogo de Chao - Richmond

Review summary

1. A

   Anardo

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If I could give this wonderful establishment 10 STARS I would. Plenty of room in an open dining space, the lighting, decor & light tone of upbeat Brazilian music creates the perfect atmosphere. Everyone on the staff was extremely helpful and kind. Even with a full floor of guests, my wife and I felt like VIPs! I would like to send special thanks to Jacqueline, Tina, Cristina, & Jayda for their superb level of hospitality. Everything that went from my plate to my taste buds was nothing short of breathtaking. Complements to the Back of the House Staff. Absolutely amazing experience.
   

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2. G

   Gerald

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Hostess was very nice and seated us at a table where my broken arm would not get banged. The meats were delicious, but I did have to ask for specific cuts because we were always getting the same 3. I liked the omelette option at the brunch and the mimosa was really well made. Continue to deliver a consistently good experience.
   

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3. G

   Giovanni

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Honestly….id eat here again. The service wasn’t as attentive as I would have liked but it was Valentine’s Day weekend so it’s expected. The salad bar was plentiful, fresh and very satisfying. The food was delicious. All of my party ordered the “experience”. We were not disappointed.
   

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4. C

   Chris

   Washington DC

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   So when I got there it was crowded full of people waiting at the door should’ve been a little organized to get to host. It took 30min to get my drink’s for me and my lady and if your doing the all you can eat meats don’t sit in the back room nobody came really back there but two people with damn chicken and short rib I had to ask the waiter can you send someone back there cause they all in the front with everything. But the meats was seasoned that’s a plus and drinks was good as well just need better sides and if anybody is willing to try them tell them you want to be in the front cause I will never do that back room with that awful service and seeing people out in the front of the salad bar getting the best experience
   

   Fogo de Chao - RichmondResponded 2 days ago

   We regret to hear about your experience with us, Chris, and we appreciate your feedback. Providing attentive service and a seamless dining experience is important to us. Our team would like to discuss your visit further and work toward enhancing your experience. Please reach out through our website contact form. Thank you.
   

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5. J

   Jeron

   Raleigh

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Entire Experience Was Amazing.! The Food, The Service, I Have No Complaints.
   

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6. J

   Jacoba

   Richmond

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   The food was delicious, and the service was friendly despite how busy it was for Valentine’s Day. The restaurant was quite packed, which made it feel a bit tight, but that’s understandable on such a popular night. I’ll definitely return when it’s not as busy to fully enjoy the experience!
   

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7. A

   Andre

   Richmond

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The experience was average, nothing special. I feel as if they may have overbooked for Valentine’s Day. My wife and I and many other guests were standing around waiting for a table to open. We personally waited for at least 15 minutes past our reservation time. They did offer us grilled cheese during our wait so that was nice. Overall, everything was pretty decent.
   

   Fogo de Chao - RichmondResponded 2 days ago

   Andre, thank you for sharing your thoughts. We're sorry to hear about your wait time, as we strive for timely seating and service. It's great to hear you enjoyed the grilled cheese while waiting. We invite you to connect with us through our website's contact form so we can work toward ensuring a better experience for you in the future. Thank you.
   

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8. s

   stephanie

   Richmond

   7 reviews

   3.0

   7 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The experience was just ok. I have been to Brazilian style steakhouses before, and this one for it to be much more expensive did not live up to my expectations. The food was just ok, but most of the meats were very bland to me. What did stand out was the cheese bread that was drizzled in and honey and the pork belly drizzled in honey. They were amazing. Would I go again, no. But don't let my experience put a bad taste in your mouth, try it for yourself.
   

   Fogo de Chao - RichmondResponded 2 days ago

   It's concerning to hear that our restaurant didn't fully meet your expectations, Stephanie, especially with the taste of our cuts. We appreciate your kind words about the cheese bread and pork belly. Our team is eager to better understand your experience. Please reach out through our website contact form to discuss this further. Thank you.
   

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9. M

   Melissa

   Richmond

   3 reviews

   3.0

   3 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Not enough staff or not well trained. Saw our waitress two times and had to ask others to assist in grabbing plates, asking for napkins and getting our drinks. We had three people touch my bill and after 5 minutes was brought the receipt. Perhaps since it was a busy holiday? I may try it again but there are other places similar with a better experience every visit.
   

   Fogo de Chao - RichmondResponded 2 days ago

   We regret that your recent visit did not meet your expectations, Melissa. Our aim is to provide attentive service, even on busy occasions. We would like to discuss your experience further to better understand how we can improve. Please reach out through our website contact form. Thank you.
   

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10. D

    Debra

    Richmond

    10 reviews

    5.0

    10 reviews

    Dined on 12 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    First visit to celebrate a birthday. Very impressed
    

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