Fogo de Chao - Richmond

Review summary

1. l

   luis

   Richmond

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Really bad service, it wasn’t even full but we have to wait a long time for the waiter to bring us drinks, manager don’t even show up. On my opinion Texas the Brazil offer a way better experience…
   

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2. E

   Eric

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was good! Meat seasoned well, atmosphere was great!
   

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3. D

   Daisy

   Richmond

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Thank you for making my graduation even more special! - Lopez Family
   

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4. R

   Rogel

   Richmond

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   We only got 3 tape of met ! This is not how a Brazilian churrascaria works. Servers did not know anything about the met that they were serving. Very disappointed! They ask if we want the full experience. We said yes please. The only full experience we received was $300. Bill. I probably will never be there again or refer anyone to it.
   

   Fogo de Chao - RichmondResponded 5 days ago

   We strive to offer a memorable dining experience and regret that this wasn't the case for you. Our team values your feedback on the service and selection, which is important to us. We'd like to address your concerns further, so please reach out through our website contact form. Thank you.
   

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5. T

   Tara

   Richmond

   6 reviews

   4.0

   6 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great brunch value ! Great ambience, great vibes
   

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6. n

   neil

   VIP

   Greater Boston

   49 reviews

   4.0

   49 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   This is our third visit. Service has dropped off since first. Drinks very slow but good. Place is a mad house of people running in every direction. Meats are excellent, all else is average.
   

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7. A

   Alonzo

   VIP

   Washington DC

   16 reviews

   4.0

   16 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food was great overall. Went closer to close which was an issue as the meats started to slow down tremendously and also the service died down as well. There was not a host at the stand when we arrived and had to walk to grab a bartender to sort it out. I would go back but earlier in the day for sure.
   

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8. K

   Kay

   Richmond

   2 reviews

   1.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We were a party of 10 and received very poor service. Requests were never brought, drinks never filled, and the meat was often extremely undercooked. Very disappointing.
   

   Fogo de Chao - RichmondResponded 6 days ago

   We're sorry we missed the mark for you during your visit as a group of 10. We strive to offer attentive service and properly prepared cuts, so it's concerning to hear this wasn't your experience. Our team would like to address your concerns—please reach out to us via our website contact form so we can discuss this further. Thank you.
   

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9. T

   Tonya

   Richmond

   3 reviews

   4.0

   3 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The experience was good there was a significant delay in getting seated. The salad bar was limited but the choices in the carved meat was in abundance and was hit or missed based on choice. I would probably go back to Texas de Brazil before returning to Fogo de Chao!
   

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10. H

    Holly

    Richmond

    1 review

    5.0

    1 review

    Dined on 9 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    I don’t usually write reviews but I figured I’d share my experience here. I was a little nervous seeing all the recent yelp reviews before I came here but honestly, the service was excellent. Drinks arrived within a few minutes, which were surprisingly cheap, anytime you needed something there was always someone around to ask, and we didn’t have to wait long for the bill. The food was good, and even though I wish the filet came around more often, every time I asked for it, it made its appearance, and was delicious. All of the meat was good, but not noticeably better or worse than Texas de Brazil. I only had one piece that was a little over salted, I know some of the bad reviews had mentioned that, and I definitely had my fair share of meat. It was decorated so nicely for Christmas, and as we were leaving the host was sweet enough to take our picture by the tree. Also, we had a kid in a high chair and they sweetly brought out French fries without us even asking for them. The last thing that was the cherry on top for us was one of the servers asked if we were celebrating anything, and we were all friends just catching up really, but my friend joked that we were there celebrating 13 years of friendship. They ended up bringing a lit candle with that written on a plate! It was so sweet and they really went above and beyond. Honestly, I was surprised at the bad reviews because I would come here asap because of how great the service was. Now we did come on a Monday night at 6pm, and I’m sure it’s not as good on a crazy weekend night, but if you’re looking for a nicer place and a fun experience, this place nails it. Worth the money to try it!
    

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