Fogo de Chao - Seattle, WA

Review summary

1. J

   Jeanne VIP

   Chicago3 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This was the most embarrassing, atrocious "happy hour" I have ever experienced. From the very start it was AWFUL. I made a reservation on line in the bar. However, when I arrived, the unfriendly, zero-eye-contact host said "bar is open seating", and left it at that-no menus, no direction. I had clients with me...that is why I made a reservation. We scrambled for the LAST seat. THEN things really turned ugly. NO ONE acknowledged our table for 20 minutes. I finally said something and then the woman told us "she was not our server, she was a bartender, but would take our drink orders to 'help out'". Then, another 15 minutes- no drinks. Another woman stopped by and asked how we were doing, I told her, "not well", and explained we had no drinks. She begrudgingly went and fetched 2 out of the 3 drinks and left the 3rd person waiting. I finally got up and had to hunt down the 3rd drink. We ordered 2 appetizers. 1 was a fried cheese. After a long wait a random server we had never seen before came to tell us there was no cheese and they have not had cheese for 2 weeks. WEIRD, no one else seemed to know about that? Then I saw woman #2 complaining that "I was rude to her", when all I did was tell her we had no drinks. I will NEVER go again. And, I will mention to others to AVOID. I should mention, Vanessa was helpful-the only one who seemed to care.
   

   Is this helpful?

2. OT

   OpenTable Diner

   Chicago1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 4

   Made a reservation for 8:15, arrived at 8 and checked in, then forgotten about. Got seated at 8:55 and the host seating computer appears to show we were due to be seated at 8:24. Host stand was extremely understaffed, leading to long check ins, confusion, upset patrons and a forgotten reservation while multiple tables were open. Waitress forgot our drinks until main meal arrived and we had to ask for them again. Tomahawk steak was very good. Remaining staff were all very friendly, but the overworked host handling multiple responsibilities, should have had help to make the evening for all more enjoyable. A host is a host for a reason and should have no other jobs.
   

   Is this helpful?

3. J

   James

   San Francisco1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Epic place full churrasco highly recommend get a taste of everything. Service was great
   

   Is this helpful?

4. E

   Ed

   Seattle2 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for lunch on Sunday. Very nice, excellent service from a variety of staff. The meats were good and the market table (aka salad bar) was very fresh and appealing. I feel this location is better managed and more relaxed than the Bellevue one. We will be back, for sure.
   

   Is this helpful?

5. G

   Gwyneth

   San Francisco4 reviews

   5.0

   Dined on 14 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came here to celebrate my boyfriends birthday! We had an absolutely great time, highly enjoyed the Full Churasco experience, market table, and sides, and free birthday dessert! The service was GREAT and really made the birthday so special!
   

   Is this helpful?

6. OT

   OpenTable Diner

   Las Vegas2 reviews

   2.0

   Dined on 10 March 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service was not that great. We started with one server who never returned. Then a second server ended up taking our “order”, then never saw him again. Finally we had a third waiter when we were ready to check out. I consistently ran out of water and needed to keep asking for more of which non of them were our server.m, then I’m expected to tip…. Who am I tipping? I saw three different people. My water was filled by the people taking plates….. I wish I could have tipped them directly instead of our “server”.
   

   Fogo de Chao - Seattle, WAResponded on 11 March 2025

   We're sorry to hear about your experience with our service. It's concerning to know you had to interact with multiple servers and still faced difficulties. We'd like to address your concerns and work toward providing the five-star experience you deserve. Please reach out via the contact form on our website. Thank you.
   

   Is this helpful?

7. A

   Amanda VIP

   Portland11 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   This was our first time at the Seattle Fogo. We typically go to Portland, since we live there. I loved the lay out, it was nice and bright. They have less options than Portland but the staff was great!
   

   Is this helpful?

8. A

   Adrien VIP

   Seattle8 reviews

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Had a reservation but was sat in the bar area. Took 30 mins to get our drinks. There was almost nothing left on the skewers by the time they got to us. Was never served sides. Perhaps it was an off night but I wouldn’t go back. Edit - following their reply I filled out there form, it’s been weeks and they’ve not replied. I’ve lowered the rating to one star, clearly service isn’t a priority.
   

   Fogo de Chao - Seattle, WAResponded on 3 March 2025

   We strive to provide timely and attentive service, Adrien, and it's concerning to hear about your recent experience. Our team would like to address your concerns and ensure a better future visit. Please reach out via our website contact form so we can improve your next experience. Thank you.
   

   Is this helpful?

9. M

   Mario

   Seattle1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! The guy making the caipirinhas was super friendly !!!
   

   Is this helpful?

10. C

    Christopher

    Seattle34 reviews

    2.0

    Dined on 28 February 2025

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 5

    Service was very slow and it took over 2.5 hours for this experience. Most of the food came out cold and had to keep asking where the rest was. Wait staff was clueless with the food coming out.
    

    Fogo de Chao - Seattle, WAResponded on 3 March 2025

    We regret that your visit didn't meet our expectations for attentive and efficient service. Your feedback about the timing and temperature of your meal is important to us. Please contact us through our website's contact form, as we'd like to address your concerns and enhance your future visits. Thank you.
    

    Is this helpful?