Forbes Mill Steakhouse - Danville

Review summary

1. T

   Tony

   Phoenix

   16 reviews

   5.0

   16 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a really goodwaiter and all support service was excellent. Our food was delicious and menu choices were also excellent. It was a birthday and the special occasion dessert was great. The restaurant is also very warm and beautiful. Thank you!
   

   Is this helpful?

   Report
2. M

   Mel

   Yorkshire

   113 reviews

   vip
   5.0

   113 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, service and atmosphere all excellent. Highly recommended.
   

   Is this helpful?

   Report
3. M

   Meriam

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Floor manager above and beyond customer service and satisfaction. Willing to compromise about the food not to a customer liking. Amicable diligent and speaking with all the patrons , checking and making sure everything up to par. All service people friendly and amiable. Definitely coming back and we will recommend to our friends and families
   

   Is this helpful?

   Report
4. E

   Elizabeth

   San Francisco

   53 reviews

   vip
   3.0

   53 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Normally this is a consistent win. We ordered the shrimp appetizer and it looked different. The rice was not sushi rice it was like a buttery rice pilaf. It was dripping in sauce. It wasn’t awful but the presentation was a little sloppy. The filet arrived very underdone and they took care of it. The ahi was a very poor quality serving, it was full of sinew and I likely should have sent it back. I tired to chew some but ended up spitting it out. The slaw was not fresh, like it had been sitting in a container and was on its last day. It was not our best meal here.
   

   Is this helpful?

   Report
5. LC

   LazCJr

   San Francisco

   15 reviews

   vip
   5.0

   15 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing! Made feel very comfortable. Can't wait to dine there again.
   

   Is this helpful?

   Report
6. R

   Rick

   San Francisco

   23 reviews

   5.0

   23 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hostess greeted us with a great smile, bartender Chad was great as well, our server Ed was was very professional and attentive. The food was great, atmosphere was alive. We will be back
   

   Is this helpful?

   Report
7. j

   jay

   Orange County

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Biggest plus point was the food. Crab cakes were divine as was the filet Oscar style!!
   

   Is this helpful?

   Report
8. F

   Frank

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined on 17 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Celebrating both our birthdays with an amazing dinner. Staff were exceptional.
   

   Is this helpful?

   Report
9. B

   Bridget

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined on 17 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We were extremely disappointed with the hostess staff. I made reservations online. I didn’t see that my seating option was for outside. The hostess said it was a problem with OpenTable when they are busy, the app places customers outside. That is a Forbes Mills issue that needs to be fixed with the app and online reservations. The hostess told us she didn’t have a table inside the restaurant for us but could seat us outside. It was cold outside and no other patrons were sitting outside. She then changed her story to seating us at the next high table in bar area. Her boss came up and told us, we would have wait for a high table but he couldn’t guarantee the wait time. He walked away and came back to tell us he could seat us at a table but we had an hour and fifteen minutes to eat. We were seated, all to see multiple tables that were empty. Extremely disappointed in the hostess staff. The wait staff were great. I felt the hostess staff were rude and racist. I will not patronize Forbes Mills in the future because of how we were treated. There are a few other steakhouses in the area that offer a better service, quality of food and drinks. I have patronized Forbes Mills since they opened. Hostess staff disparately need customer service and DEI training.
   

   Is this helpful?

   Report
10. S

    Sean

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 17 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Let’s start with the important part: the food is so good, you’ll wonder why you eat anything else. Seriously everything is amazing It was a hit noisier than I like in a steakhouse. Also, after a few glasses of wine, *I* was a little louder than I like in a steakhouse. We can call that one a wash because I was a big part of the problem. Let’s look at their tipping requirements. We had only a party of five and they included a mandatory gratuity. I don’t like this policy, and if it didn’t exist, I would tip higher than their policy. Unfortunately I’m a stubborn guy, and I don’t tip on top of a mandatory gratuity, so the servers and tipped-out staff lose. I can understand for a party of eight, but I think that a party of five should not be required to do anything.
    

    Is this helpful?

    Report