Four Brothers Southern Provisions

Review summary

1. J

   Jeanie

   VIP

   San Antonio

   50 reviews

   3.0

   50 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   I am hoping last night was just an off night, but after several dinners at Four Brothers last night was not great. Our server did not seem to be trained very well and English was not his first language. Our orders were incorrect or incomplete from the begining to the end. The man running plates to/from the kitchen was very short with us as we pointed out the issues. I am hopeful that it was completely off night. We will try again in the future.
   

   Four Brothers Southern ProvisionsResponded today

   Jeanie, Thank you for sharing your experience with us. We’re truly sorry to hear that your recent visit did not meet your expectations, especially after enjoying several previous dinners with us. We sincerely apologize for the issues you encountered with the service and order accuracy. This is not the level of quality or hospitality we strive to deliver. We are addressing these concerns with our team to ensure improvements are made. We greatly appreciate your patience and hope you’ll give us another opportunity to provide you with the excellent dining experience you’ve come to expect from us. Thank you for your honest feedback, and we hope to welcome you back soon.
   

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2. K

   Kelly

   VIP

   Dallas

   15 reviews

   2.0

   15 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Cheese plate was old. Burger bun was stale. Food was terrible.
   

   Four Brothers Southern ProvisionsResponded today

   Kelly, Thank you for sharing your feedback. We sincerely apologize that your dining experience did not meet your expectations. Your concerns about the cheese plate and burger bun are taken seriously, as we strive to provide only the highest quality food and service. We will be addressing your feedback with our Culinary team. Your insights are valuable to us, and we hope to have the opportunity to provide a much better experience in the future.
   

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3. K

   Kenneth

   VIP

   Houston

   116 reviews

   4.0

   116 reviews

   Dined on 1 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Breakfast was very good…..as was the service! Pancakes were delicious with pecans, Carmel, and bananas, the other entree of sausage, eggs, toast was good, even though the sausage was very rich !
   

   Four Brothers Southern ProvisionsResponded on 2 January 2025

   Kenneth, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our breakfast and the attentive service. It's wonderful to know you appreciated the pancakes with pecans, caramel, and bananas, as well as the sausage, eggs, and toast. We understand that the sausage was a bit rich for your taste, and we appreciate your honest feedback. This helps us continually refine our offerings. We look forward to welcoming you back soon for another delicious meal.
   

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4. M

   Monserrat

   Mexico City

   1 review

   5.0

   1 review

   Dined on 1 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Todo estuvo excelente en especial la atención de Magda fue excepcional incluso nos hizo muchas recomendaciones de lugares que podemos visitar en San Antonio.
   

   Four Brothers Southern ProvisionsResponded on 2 January 2025

   Monserrat, Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience and that Magda’s exceptional service made your visit even more special. We’re thrilled to know she was able to provide you with great recommendations for places to visit in San Antonio as well. It was truly a pleasure to have you dine with us, and we look forward to welcoming you back for another memorable experience soon!
   

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5. D

   Dorothy

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and food were amazing! Great restaurant with cozy booth seating.
   

   Four Brothers Southern ProvisionsResponded today

   Dorothy, Thank you for your wonderful review! We’re so happy to hear that you enjoyed the food, service, and our booth seating. Creating a memorable dining experience is what we strive for, and it’s heartwarming to know we hit the mark for you. We truly appreciate your kind words and look forward to welcoming you back for another amazing experience!
   

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6. P

   Paul

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Magda was attentive and helpful! Thank you!
   

   Four Brothers Southern ProvisionsResponded on 2 January 2025

   Paul, Thank you for your fantastic review! We’re so pleased to hear that you enjoyed both the food and service during your visit. Magda will be thrilled to know her attentiveness and helpfulness made a positive impact on your experience. We hope to welcome you back soon for another great meal!
   

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7. K

   Kenneth

   VIP

   Houston

   116 reviews

   5.0

   116 reviews

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was New Years Eve….a busy evening in any restaurant, but was handled with ease. Service was great….multiple servers did multiple jobs…even managers stepped in! Drinks were quickly delivered, appetizer of Texas shaped cornbread was delicious….served with butter, honey, and a cheese spread! Our entree of Chicken Fried Venison was delicious! Mashed potatoes were yummy…..not too fond of the cabbage though! Key Lime Pie Cream Brulee was smooth and yummy! I great evening if tasty dishes!
   

   Four Brothers Southern ProvisionsResponded on 2 January 2025

   Kenneth, Thank you for spending your New Year’s Eve with us and for taking the time to share such a thoughtful review! We're delighted to hear that our team made your evening special, even on such a busy occasion. It’s wonderful to know that you enjoyed the Texas-shaped cornbread, Chicken Fried Venison, mashed potatoes, and Key Lime Pie Crème Brûlée. We also appreciate your honest feedback about the cabbage. It helps us fine-tune our offerings to ensure every dish is as enjoyable as possible. We’re thrilled to have been part of your celebration and look forward to welcoming you back soon.
   

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8. M

   Marcia

   New York City

   1 review

   2.0

   1 review

   Dined on 30 December 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Eclectic menu sounded interesting but wasn’t very good. Too much breading and not the best cuts. Hardly any duck in the duck tamale, quail on a stick was stringy. Venison was undercooked. Cornbread was fabulous! Service was great…a little slow. Dining room was a thoroughfare for people entering the hotel from the street.
   

   Four Brothers Southern ProvisionsResponded on 31 December 2024

   Marcia, Thank you for taking the time to share your feedback. We’re truly sorry to hear that some dishes did not meet your expectations, particularly the duck tamale, quail, and venison. Your comments about the quality and preparation are very concerning, and we will be sharing this with our culinary team to address immediately. We’re pleased to know you enjoyed the cornbread and appreciated the service, even though the pacing could have been improved. We also understand how the dining room's layout may have impacted your experience, and we’ll work on ways to improve this aspect as well. Your insights are valuable to us, and we hope to have the opportunity to provide a much better experience in the future.
   

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9. C

   Cathy

   San Antonio

   1 review

   5.0

   1 review

   Dined on 30 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the ambiance and The tomahawk was amazing. We sat outside seating was a bit tight. We’ve sat inside before on another occasion and would prefer indoors next to we visit. Service was great and our waiter was friendly and knowledgeable of the menu.
   

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   Four Brothers Southern ProvisionsResponded today

   Cathy, Thank you so much for sharing your experience! We’re delighted to hear you enjoyed the ambiance and loved the Tomahawk! We appreciate your feedback about the outdoor seating and are glad you’ve had the chance to enjoy our indoor dining in the past. It’s wonderful to know that our team provided great service and made your visit special. We look forward to welcoming you back for another memorable meal.
   

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10. L

    Lenn

    VIP

    San Antonio

    16 reviews

    5.0

    16 reviews

    Dined on 29 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Three adults and one 2 1/2 year old for supper, waiter was attentive and helpful. Thought the food was better than last visit here. Wife and I have been eating at this location since Las Canarias.
    

    Four Brothers Southern ProvisionsResponded on 31 December 2024

    Lenn, Thank you for sharing your wonderful feedback! We’re thrilled to hear that you and your family enjoyed your visit, and it’s especially heartwarming to know you’ve been dining with us since the Las Canarias days. We’re delighted that the food exceeded your expectations this time and that our waiter’s attentive and helpful service added to your dining experience. Your loyalty means so much to us, and we look forward to welcoming you and your family back for many more enjoyable meals!
    

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