Four Brothers Southern Provisions

Review summary

1. K

   Kenneth

   VIP

   Houston

   116 reviews

   4.0

   116 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Breakfast was very good…..as was the service! Pancakes were delicious with pecans, Carmel, and bananas, the other entree of sausage, eggs, toast was good, even though the sausage was very rich !
   

   Four Brothers Southern ProvisionsResponded 2 days ago

   Kenneth, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our breakfast and the attentive service. It's wonderful to know you appreciated the pancakes with pecans, caramel, and bananas, as well as the sausage, eggs, and toast. We understand that the sausage was a bit rich for your taste, and we appreciate your honest feedback. This helps us continually refine our offerings. We look forward to welcoming you back soon for another delicious meal.
   

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2. M

   Monserrat

   Mexico City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Todo estuvo excelente en especial la atención de Magda fue excepcional incluso nos hizo muchas recomendaciones de lugares que podemos visitar en San Antonio.
   

   Four Brothers Southern ProvisionsResponded 2 days ago

   Monserrat, Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience and that Magda’s exceptional service made your visit even more special. We’re thrilled to know she was able to provide you with great recommendations for places to visit in San Antonio as well. It was truly a pleasure to have you dine with us, and we look forward to welcoming you back for another memorable experience soon!
   

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3. P

   Paul

   Dallas

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Magda was attentive and helpful! Thank you!
   

   Four Brothers Southern ProvisionsResponded 2 days ago

   Paul, Thank you for your fantastic review! We’re so pleased to hear that you enjoyed both the food and service during your visit. Magda will be thrilled to know her attentiveness and helpfulness made a positive impact on your experience. We hope to welcome you back soon for another great meal!
   

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4. K

   Kenneth

   VIP

   Houston

   116 reviews

   5.0

   116 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was New Years Eve….a busy evening in any restaurant, but was handled with ease. Service was great….multiple servers did multiple jobs…even managers stepped in! Drinks were quickly delivered, appetizer of Texas shaped cornbread was delicious….served with butter, honey, and a cheese spread! Our entree of Chicken Fried Venison was delicious! Mashed potatoes were yummy…..not too fond of the cabbage though! Key Lime Pie Cream Brulee was smooth and yummy! I great evening if tasty dishes!
   

   Four Brothers Southern ProvisionsResponded 2 days ago

   Kenneth, Thank you for spending your New Year’s Eve with us and for taking the time to share such a thoughtful review! We're delighted to hear that our team made your evening special, even on such a busy occasion. It’s wonderful to know that you enjoyed the Texas-shaped cornbread, Chicken Fried Venison, mashed potatoes, and Key Lime Pie Crème Brûlée. We also appreciate your honest feedback about the cabbage. It helps us fine-tune our offerings to ensure every dish is as enjoyable as possible. We’re thrilled to have been part of your celebration and look forward to welcoming you back soon.
   

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5. M

   Marcia

   New York City

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 2

   Eclectic menu sounded interesting but wasn’t very good. Too much breading and not the best cuts. Hardly any duck in the duck tamale, quail on a stick was stringy. Venison was undercooked. Cornbread was fabulous! Service was great…a little slow. Dining room was a thoroughfare for people entering the hotel from the street.
   

   Four Brothers Southern ProvisionsResponded 4 days ago

   Marcia, Thank you for taking the time to share your feedback. We’re truly sorry to hear that some dishes did not meet your expectations, particularly the duck tamale, quail, and venison. Your comments about the quality and preparation are very concerning, and we will be sharing this with our culinary team to address immediately. We’re pleased to know you enjoyed the cornbread and appreciated the service, even though the pacing could have been improved. We also understand how the dining room's layout may have impacted your experience, and we’ll work on ways to improve this aspect as well. Your insights are valuable to us, and we hope to have the opportunity to provide a much better experience in the future.
   

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6. C

   Cathy

   San Antonio

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the ambiance and The tomahawk was amazing. We sat outside seating was a bit tight. We’ve sat inside before on another occasion and would prefer indoors next to we visit. Service was great and our waiter was friendly and knowledgeable of the menu.
   

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7. L

   Lenn

   VIP

   San Antonio

   16 reviews

   5.0

   16 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Three adults and one 2 1/2 year old for supper, waiter was attentive and helpful. Thought the food was better than last visit here. Wife and I have been eating at this location since Las Canarias.
   

   Four Brothers Southern ProvisionsResponded 4 days ago

   Lenn, Thank you for sharing your wonderful feedback! We’re thrilled to hear that you and your family enjoyed your visit, and it’s especially heartwarming to know you’ve been dining with us since the Las Canarias days. We’re delighted that the food exceeded your expectations this time and that our waiter’s attentive and helpful service added to your dining experience. Your loyalty means so much to us, and we look forward to welcoming you and your family back for many more enjoyable meals!
   

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8. OT

   OpenTable Diner

   London

   4 reviews

   4.0

   4 reviews

   Dined on 26 December 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had Christmas dinner here, three of us shared the tomohawk steak, which was sublime with the Californian Cabernet Sauvignon. Service was attentive and ambience very pleasant. A wonderful way to spend Christmas Day evening, but it comes with a price tag.
   

   Four Brothers Southern ProvisionsResponded 4 days ago

   Dear Guest, Thank you for celebrating Christmas with us and for sharing your kind review! We’re thrilled to hear that you enjoyed the Tomahawk steak paired with the Californian Cabernet Sauvignon, and that our attentive service and pleasant ambiance helped make your evening special. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another memorable dining experience in the future.
   

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9. M

   Molly

   Chicago

   1 review

   3.0

   1 review

   Dined on 25 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was great, restaurant decor was very cute. The food was expensive for what it was. No one was obsessed with the food and we spent over $150 for 4 people.
   

   Four Brothers Southern ProvisionsResponded 4 days ago

   Molly, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the great service and charming decor, but we deeply regret that the food did not meet your expectations. We truly value your input and will share your comments with our team as we strive to enhance our guests’ experiences. We appreciate your visit and hope to have the opportunity to provide you with a more satisfying experience in the future.
   

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10. O

    Olga

    Las Vegas

    2 reviews

    2.0

    2 reviews

    Dined on 25 December 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 2

    Olvidaron traer platillos y la gerente ofreció regalarlos para llevar … no queríamos cortesías queríamos servicio Llegamos 10 minutos antes y a pesar de haber mesas disponibles dijeron que teníamos que esperar hasta que fuera el horario reservado
    

    Four Brothers Southern ProvisionsResponded on 25 December 2024

    Olga, Thank you for sharing your experience with us. We sincerely regret that we did not meet your expectations on your recent visit, especially on such a special night as Christmas Eve. We apologize for the inconvenience caused by the forgotten dishes and understand that what you were looking for was excellent service, not courtesies. We also regret that you had to wait despite the availability of tables. This is not the standard of service we seek to provide, and we are reviewing what happened with our team so that it does not happen again. We appreciate that you have let us know your comments, as they are an opportunity to improve. We hope to have the opportunity to serve you again in the future and offer you the experience you deserve.
    

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