Frenzy's - Southport Sharks

Review summary

1. P

   Pam

   Gold Coast1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Pretty much what you’d expect from a buffet although the seafood section was pretty minimal. Biggest complaint would be the loud children’s entertainment which is great if you’ve got kids you need to entertain but not so much for everyone else! Also would be great if they had at least simple nutrition information on the food labels (eg GF, DF, contains nuts)
   

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2. T

   Tua

   Gold Coast1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly staff very helpful. Great food and great experience overall.
   

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3. R

   Richard

   Gold Coast14 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   good family restaurant and extensive menu at reasonable prices. friendly service
   

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4. J

   Juan

   Gold Coast1 review

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent and staff was courteous and accommodating. The LOL Kids crew went above and beyond their calling with the entertainment and our kids were truly entertained. We would recommend Sharks to any of our friends.
   

   Frenzy's - Southport SharksResponded 6 days ago

   Hi Juan, thank you for the wonderful review! We’re so glad you enjoyed your visit to Frenzy’s and that the food and service hit the mark. Big shoutout to the LOL Kids crew—they’ll be thrilled to know they helped make your experience extra special and kept the little ones entertained! We truly appreciate the recommendation and hope to welcome you and your family back again soon for more great food, fun, and friendly vibes.
   

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5. D

   Dianne

   Gold Coast6 reviews

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a group of 6. We all enjoyed the food. Great choice. My 16 & 19 year old grand sons thought the food was great.
   

   Frenzy's - Southport SharksResponded 6 days ago

   Hi Dianne, thanks so much for sharing! It’s not always easy to impress a group and teenagers, so we’ll take that as a win! We’re really glad your whole table enjoyed the food and found the variety to your liking. Hope to welcome you all back again soon—grandsons included! Kind regards, Southport Sharks
   

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6. C

   Chris

   Gold Coast1 review

   4.0

   Dined on 21 March 2025

   1. Overall 4
   2. Food 1
   3. Service 4
   4. Ambience 4

   Good service and atmosphere for a Friday night. Will try the buffet next visit.
   

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7. OT

   OpenTable Diner

   Gold Coast1 review

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have 5 kids ranging from 7-15yrs, one with intellectual disability and ASD. So we only go out to eat on rare occasions as it’s pretty expensive and it’s a very stressful time for us as parents. We saw Frenzy’s when looking online & thought we’d give it a go as it’s only 15mins away & Sundays there is kids entertainment & 1/2price for kids deal. It was a fantastic experience for all of us. The kids loved it and are already planning to have family birthdays there, for a buffet the food was awesome with a very large selection so kept everyone happy, the staff were SO lovely (both servers and entertainment). My son with ASD was included in the kids activities and was never looked at as a disruption or inconvenience by staff. I loved the Sunday family feel as I didn’t feel overwhelmed as a parent as there were families with kids everywhere. However, if I was hoping to go out for a quiet dinner with my husband or other adults I would just opt for a different night. We felt it was value for money too. Great experience, we will be back :-)
   

   Frenzy's - Southport SharksResponded on 18 March 2025

   Wow—your review truly made our day! We’re so happy to hear that your family had such a fantastic experience at Frenzy’s. We understand that dining out with a big family, especially with different needs to consider, can be a challenge, so it means the world to us that we could help make your night enjoyable and stress-free. It’s wonderful to hear that your kids loved the entertainment (and are already planning birthdays here!), and we’re thrilled that our buffet selection was a hit. Our team takes great pride in making all guests feel welcome, so knowing that your son felt included and comfortable is especially heartwarming. We can’t wait to see you and your family again soon!
   

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8. s

   sandrab

   Gold Coast1 review

   2.0

   Dined on 15 March 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Very disappointed with the variety of food, Salad, not much selection, roast meat was hard to digest. Have had the Buffet many times and enjoyed them, this was the worst. Did not eat Dessert . As this was our wedding Anniversary my husband felt the same way about the food.
   

   Frenzy's - Southport SharksResponded on 18 March 2025

   Hi Sandrab, we’re truly sorry to hear that your recent experience at Frenzy’s didn’t meet your expectations, especially on such a special occasion like your wedding anniversary. We always aim to provide a wide variety of fresh and delicious options, so it’s disappointing to hear that this time fell short. Your feedback on the salad selection and roast meat is valuable, and we’ll be sure to pass it on to our kitchen team for review. We appreciate that you’ve enjoyed our buffet in the past, and we’d love the opportunity to welcome you back for a better experience next time.
   

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9. D

   Dianne

   Gold Coast6 reviews

   4.0

   Dined on 13 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good variety of food. Some of the food could have been a bit warmer. Overall was very enjoyable.
   

   Frenzy's - Southport SharksResponded on 18 March 2025

   Thanks for taking the time to share your feedback, Dianne! We're so glad to hear you enjoyed the variety of food at Frenzy’s. We appreciate your note about the temperature of some dishes—we’ll pass this on to our team to ensure everything is served just right. Looking forward to welcoming you back for another enjoyable dining experience soon! Southport Sharks
   

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10. A

    Adrian

    Gold Coast1 review

    5.0

    Dined on 2 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent menu. Staff were very professional and very courteous.
    

    Frenzy's - Southport SharksResponded on 3 March 2025

    Thanks for the great review, Adrian! We’re so glad you enjoyed the menu and that our team made your visit a positive one. We’ll be sure to pass on your kind words to them. Hope to welcome you back again soon!
    

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