Garrison Oak Steakhouse

Review summary

1. a

   agee

   Western KY

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   My family and I were hoping for an good Christmas dinner it was far from that. I have had better food in a high school cafeteria. No one dishes on the menu was even warm. The food was bland and some was inedible. There were 5 of us with a bill of almost $500 with tip and have never been more disappointed.
   

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2. R

   R

   Nashville

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Took the family for a seated meal, first time dinning. Selection was not what we expected for a Christmas meal for the family. I will have to visit on a different occasion to order from the menu.
   

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3. j

   josh

   Orange County

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was wonderful. Will definitely go back
   

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4. P

   Paula

   Western NC

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   100% recommend…..great experience. Husband was extremely pleased with his birthday celebration.
   

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5. G

   Gavin

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for our Anniversary on a Saturday Evening. The noise was fine, all things considered. We started with the crab cakes, delicious. For our mains, we ordered filets and they were cooked beautifully and so tender. And for dessert we got the cheesecake with strawberries, also a hit. And the service was great as well. She checked up on us but wasn’t overly attentive. I will say the host, was also excellent, I do not recall his name but he was professional but welcoming. The ambience and the aesthetic was also great! Give this place a try!
   

   Garrison Oak SteakhouseResponded 5 days ago

   Thanks for the review, Gavin! We're thrilled to hear that you enjoyed your anniversary celebration at Garrison Oak Steakhouse. It's great to know that our crab cakes, filets, and cheesecake hit the spot! We're glad you found our service to be great as well. We aim to provide a warm, welcoming ambience for all our guests. We look forward to serving you again soon.
   

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6. R

   Rosie

   Western KY

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed all the food & my party also enjoyed all the food.
   

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7. s

   steve

   Nashville

   18 reviews

   4.0

   18 reviews

   Dined on 19 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Everything was good except one person's steak was not cooked correctly. When the waitress asked how everything was we told her and she took the steak back to finish it. It took 20 minutes to get the steak from medium rare to medium. We found out why when the steak was brought us by a chef who said they cooked an entire new steak. They did not ask us if we wanted to wait that long.
   

   Garrison Oak SteakhouseResponded 5 days ago

   Hello steve, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed most of your meal, but we're sorry to hear about the delay you experienced in receiving your steak. We understand how frustrating that can be and we apologize for any inconvenience caused. We will take your comments into consideration as we continuously strive to improve our service. We appreciate your patience and hope that we'll have the opportunity to serve you again soon. Best, The Management Team
   

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8. OT

   OpenTable Diner

   Western KY

   1 review

   5.0

   1 review

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best prime rib I have ever eaten. It was fantastic. My wife got the filet and it was cooked perfect. We got the crab cakes as an appetizer and they were great. For dessert we got the lava cake it was fantastic. Really overall fantastic experience. We will be back.
   

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   Garrison Oak SteakhouseResponded on 15 December 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed our prime rib and crab cakes, and that your wife's filet was cooked to perfection. It's wonderful to know that you had a fantastic experience overall at Garrison Oak Steakhouse. We appreciate your high ratings for our food and service. We look forward to welcoming you back soon!
   

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9. M

   Michael

   Western KY

   2 reviews

   4.0

   2 reviews

   Dined on 14 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was outstanding. The wait was long (even with reservations) considering there were not an overwhelming volume of patrons. Server did best she could but dining in an area far from kitchen. It’s a bit high priced but the food was excellent!
   

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   Garrison Oak SteakhouseResponded on 15 December 2024

   Hello MichaelI, Thank you for your review and for choosing Garrison Oak Steakhouse. We're thrilled to hear that you enjoyed our food and found it to be outstanding. We understand that the wait time was longer than anticipated and we apologize for any inconvenience it may have caused. We're continuously working on improving our service to provide the best dining experience for our guests. We appreciate your understanding and look forward to serving you again soon. Best regards, The Management Team
   

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10. L

    Linda

    Nashville

    1 review

    5.0

    1 review

    Dined on 12 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The host Carlos is very knowledgeable and our server was amazing. Our food was delicious. We always enjoy dining here.
    

    Garrison Oak SteakhouseResponded on 15 December 2024

    Hi, Thank you so much for your kind words and the fantastic 5-star rating! We're thrilled to hear that you had such a great experience at Garrison Oak Steakhouse. It's wonderful to know that our team's knowledge and service made your visit enjoyable. We're also glad to hear that you enjoyed our delicious food. Your feedback means a lot to us and we look forward to serving you again soon. Best regards, The Management Team
    

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