Garrison Oak Steakhouse

Review summary

1. T

   Tammy

   Nashville

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   NOTHING was right. Service slow. 40.00 steak not 16oz Potato and soup cold. Promised compensation not given . Will probably not return 😕
   

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2. M

   Michelle

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing! Shrimp cocktail - huge, frsh shrimp with homemade cocktail sauce that was made perfectly. Ribeye steak cooked to perfection! Strawberry Cheesecake was out of this world! Service- Outstanding.
   

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3. a

   agee

   Western KY

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   My family and I were hoping for an good Christmas dinner it was far from that. I have had better food in a high school cafeteria. No one dishes on the menu was even warm. The food was bland and some was inedible. There were 5 of us with a bill of almost $500 with tip and have never been more disappointed.
   

   Garrison Oak SteakhouseResponded today

   Hello agee, We're truly sorry to hear that your experience at Garrison Oak Steakhouse didn't meet your expectations. We take your comments about the food temperature and overall dining experience very seriously. We pride ourselves on our culinary expertise and it's disappointing to hear that we fell short of your expectations. We appreciate your feedback as it helps us to improve. We hope you'll give us another chance to make it right in the future. Best regards, The Management Team
   

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4. R

   R

   Nashville

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Took the family for a seated meal, first time dinning. Selection was not what we expected for a Christmas meal for the family. I will have to visit on a different occasion to order from the menu.
   

   Garrison Oak SteakhouseResponded today

   Hello R, Thank you for taking the time to share your feedback with us. We're sorry to hear that our Christmas selection didn't meet your expectations. We always aim to provide a variety of options that cater to all tastes and occasions. We appreciate your comments and will take them into consideration as we continue to refine our menu. We hope to have the opportunity to serve you a better meal on another visit. Best regards, The Management Team
   

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5. j

   josh

   Orange County

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service and food was wonderful. Will definitely go back
   

   Garrison Oak SteakhouseResponded today

   Thanks for visiting us, Josh! We're thrilled to hear that you enjoyed your dining experience at Garrison Oak Steakhouse. It's always a pleasure to know that our food and service met your expectations. We're looking forward to welcoming you back soon. Best, The Management Team
   

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6. P

   Paula

   Western NC

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   100% recommend…..great experience. Husband was extremely pleased with his birthday celebration.
   

   Garrison Oak SteakhouseResponded today

   Thank you so much for the 5-star review! We are thrilled to know you enjoyed your experience at Garrison Oak and we appreciate your feedback. Keep it coming!
   

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7. G

   Gavin

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for our Anniversary on a Saturday Evening. The noise was fine, all things considered. We started with the crab cakes, delicious. For our mains, we ordered filets and they were cooked beautifully and so tender. And for dessert we got the cheesecake with strawberries, also a hit. And the service was great as well. She checked up on us but wasn’t overly attentive. I will say the host, was also excellent, I do not recall his name but he was professional but welcoming. The ambience and the aesthetic was also great! Give this place a try!
   

   Garrison Oak SteakhouseResponded 5 days ago

   Thanks for the review, Gavin! We're thrilled to hear that you enjoyed your anniversary celebration at Garrison Oak Steakhouse. It's great to know that our crab cakes, filets, and cheesecake hit the spot! We're glad you found our service to be great as well. We aim to provide a warm, welcoming ambience for all our guests. We look forward to serving you again soon.
   

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8. R

   Rosie

   Western KY

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I enjoyed all the food & my party also enjoyed all the food.
   

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9. s

   steve

   Nashville

   18 reviews

   4.0

   18 reviews

   Dined on 19 December 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Everything was good except one person's steak was not cooked correctly. When the waitress asked how everything was we told her and she took the steak back to finish it. It took 20 minutes to get the steak from medium rare to medium. We found out why when the steak was brought us by a chef who said they cooked an entire new steak. They did not ask us if we wanted to wait that long.
   

   Garrison Oak SteakhouseResponded 5 days ago

   Hello steve, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed most of your meal, but we're sorry to hear about the delay you experienced in receiving your steak. We understand how frustrating that can be and we apologize for any inconvenience caused. We will take your comments into consideration as we continuously strive to improve our service. We appreciate your patience and hope that we'll have the opportunity to serve you again soon. Best, The Management Team
   

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10. OT

    OpenTable Diner

    Western KY

    1 review

    5.0

    1 review

    Dined on 14 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best prime rib I have ever eaten. It was fantastic. My wife got the filet and it was cooked perfect. We got the crab cakes as an appetizer and they were great. For dessert we got the lava cake it was fantastic. Really overall fantastic experience. We will be back.
    

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    Garrison Oak SteakhouseResponded on 15 December 2024

    Thanks for the feedback! We're thrilled to hear that you enjoyed our prime rib and crab cakes, and that your wife's filet was cooked to perfection. It's wonderful to know that you had a fantastic experience overall at Garrison Oak Steakhouse. We appreciate your high ratings for our food and service. We look forward to welcoming you back soon!
    

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