Gatehouse at the Navy Yard

Gatehouse at the Navy Yard reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Don

   Philadelphia9 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time at the Gatehouse. The atmosphere at lunchtime was great: lots of people enjoying themselves. Service was quick and efficient. Our server was very friendly and helpful. Some dishes were unique and definitely worth trying. Old standbys, like fish and chips, were outstanding as well. There are many more things on the menu we want to try. We don’t live in Philly itself but make frequent trips to the city. The Gatehouse will become one of our “go to” places for eating.
   

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2. R

   Rylee

   Atlantic City1 review

   1.0

   Dined on 4 April 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 2

   We had an absolutely terrible experience. Our waitress, raised her voice at our table and continued to be rude throughout the rest of our visit. It made us feel extremely uncomfortable, and we definitely won’t be coming back. First and last time waste of 100 dollars save time to go somewhere more welcoming!
   

   Gatehouse at the Navy YardResponded on 5 April 2025

   Thanks for the feedback, Rylee. We're truly sorry to hear about your experience at Gatehouse at the Navy Yard. It's clear from your review that we didn't meet your expectations, and for that, we apologize. We take your feedback seriously and will use it to improve our service. We hope you'll reconsider and give us another chance to provide a better dining experience. Best, The Management Team
   

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3. M

   Michelle

   Philadelphia4 reviews

   2.0

   Dined on 29 March 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Food was fine , not great . Server was curt and not friendly . Food runners were great , warm friendly and chatty . They deserved the tip not the server . Drinks were good . Not sure I’d go back but nice to try something new
   

   Gatehouse at the Navy YardResponded on 2 April 2025

   Thanks for the feedback, Michelle. We're glad to hear you enjoyed our food and drinks, but we're sorry to hear that you didn't find our service friendly and attentive. We strive to provide a welcoming environment for all our guests and your feedback helps us improve. We hope you'll give us another chance to impress you in the future. Best wishes, Gatehouse at the Navy Yard Management Team
   

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4. J

   Jaquana VIP

   Charlotte36 reviews

   4.0

   Dined on 29 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I had an ok experience for my first visit at Gatehouse. There weren’t enough servers for outdoor seating, so we were taken upstairs. Then another server arrived and we went back downstairs. I ordered the beet and arugula salad with salmon and it was ok. The salad and dressing were pretty bland. I asked for balsamic dressing and that made a big difference. Overall, my visit was just ok and I’ll explore other options the next time I’m at the Navy Yard.
   

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5. A

   Alan

   New York City3 reviews

   1.0

   Dined on 19 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We were very disappointed. The location at the Navy Yard is great if you're coming or going to an event at the Linc, but that's the only good thing I could say. The place was noisy The bartender was in a mood. She never once asked if we wanted a second drink. They got my girlfriends order wrong, and we had to send it back. Both our burgers were WAY undercooked, and most of our meal was left on our plates as we left. We will not be back.
   

   Gatehouse at the Navy YardResponded on 20 March 2025

   Hello Alan, Thank you for taking the time to write a review. I am sad to hear you did not enjoy your visit to Gatehouse because of both food and service. We strive for excellent service and quality food and it sounds like we missed the bar on both. This review has been addressed by both the kitchen and our service staff and we take this very seriously. We want to thank you for taking the time to let us know what we can improve on and we hope you can give us another chance.
   

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6. C

   terryC

   Baltimore19 reviews

   5.0

   Dined on 12 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience always and love my waiter Chris!
   

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7. V

   Victoria

   Philadelphia2 reviews

   5.0

   Dined on 11 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sat on the second floor by the window and had a great view of the navy yard. Great service and great food.
   

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8. H

   Hector

   Philadelphia6 reviews

   5.0

   Dined on 11 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic staff and amazing food!! And outdoor seating was a plus!
   

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9. OT

   OpenTable Diner

   Denver1 review

   3.0

   Dined on 8 March 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food was pretty bad and definitely way overpriced for what we got. Service was ok
   

   Gatehouse at the Navy YardResponded on 12 March 2025

   Hey, Thank you for taking the time to share your experience at Gatehouse at the Navy Yard. We're sorry to hear that you found our food and service to be subpar. We strive to provide top-notch service and food, and we regret that we fell short during your visit. We appreciate your feedback and will certainly take it into consideration as we continually strive to improve our guests' experiences. We hope you'll give us another chance to impress you in the future. Best, The Management Team
   

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10. M

    Michele

    Philadelphia4 reviews

    5.0

    Dined on 21 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This is a great place to grab a bite to eat before an event!
    

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