Giraffe - South Bank

Giraffe - South Bank reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jane

   London3 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   The flying chicken was an embarrassment. The amount of chicken served was like a side plate, with a bowl of salad and one piece of bread. In my view the chicken didn't amount to a whole breast. Not value for money at all. The dish was poorly executed it's a gimmick.
   

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2. S

   Stuart VIP

   London4 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really nice service , good tasty and came up very soon after ordering
   

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3. L

   Loraine

   London10 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food served a bit too quick. Was ok for us as we had children.
   

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4. A

   Adam

   Northampton1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 3

   In all honesty, really disappointing. My wife had the duck noodles and for the first time in our 8 years together, she complained about the food to the manager. Her food tasted like it had been reheated in the microwave, in that some parts of the meal were hot, others cold. The amount of duck with the meal was definitely sub par in portion size and the flavour wasn’t great either. The manager handled the complaint really well, first offering a free dessert and when this was declined, he refunded the whole meal without hesitation. I had the cooked breakfast and it was average at best. The bacon was lovely and crispy but the sausage were overdone and the eggs had partially runny whites. The hash brown also looked like it had seen the fryer a few too many times, although I didn’t actually eat it. To top it off, soft drinks were £4…and even served from a sealed can, to really rub salt into the wound! I also heard others complaining about their food so this wasn’t an isolated case. There were so many great looking restaurants around Southbank that were gutted we wasted the calories and money on this choice. We wouldn’t return or recommend.
   

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5. c

   cheryl

   London6 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We had a nice meal, food was good. Cocktails very weak. Didn’t taste any rum in my spiced rum punch.
   

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6. K

   Karen

   Kent1 review

   1.0

   Dined on 14 March 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   The restaurant was really cold we mentioned this to waiter he said he would speak to the manager No action Sadly we had to our gloves on and hats then left swiftly Do not recommend Why have air con on when it’s 5 degrees outside Also holes in the floor under the table by the window let cold air blow upwards
   

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7. R

   Robin

   Surrey1 review

   3.0

   Dined on 13 March 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   Although our food was good and the waiters were very friendly the temperature inside the restaurant was really cold. We and some others had to put our coats on to eat our food. We spoke to two of the serving staff if they could turn up the heating but they said they didn't have control of any heating. There was a heater by each of the 2 entrances and apparently that was it.
   

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8. C

   Charlie

   London1 review

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Good food and server was friendly but the screen system used to order and pay is not great had to call the server over twice to sort it but at least he was friendly enough to help us and sort everything with our bill
   

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9. M

   Matt

   Surrey2 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was lovely food. Gave me pudding for my bday. Just wasn’t sure of the 12.5% automatic service charge
   

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10. T

    Tara

    South Wales1 review

    5.0

    Dined on 8 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Booked a table for my son's birthday before we saw a show in the South Bank centre. greeted with a smile, ordered food with ease and I think you set the record for the speed of the food delivered! Food was delicious and I would def book again in the future.
    

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