Gordon Ramsay Hell's Kitchen - Washington DC

Review summary

1. M

   Margaret claire

   VIP

   New York City

   42 reviews

   1.0

   42 reviews

   Dined today

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   We were seated at a table with a speaker directly above. They were playing loud disco club music which was not pleasant while trying to enjoy conversation. The service was OK but not what you’d expect from a good restaurant.
   

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2. B

   Betty

   VIP

   San Diego

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our experience for Christmas dinner was overall pretty good. The service was great and the staff was friendly. The food was very delicious, we enjoyed the octopus, wagyu meatballs and the flatbread. For dinner we had the roasted chicken, surf and turf, beef wellington and chilean sea bass with mac and cheese, brussel sprouts and mashed potatoes. Steak was delicious! Lobster tail could of used a bit more seasoning. Beef wellington was great but the crust tasted like ritz crackers. Chilean Sea bass was tasty, the sauce was sweet and buttery. To one of my kids it had a taste of sea moss. The mac n cheese was good but a little underwhelming. Brussel sprouts were good with a hint of spice, but the reduction sauce was a bit too sweet and overpowering the vegetable. The potatoes were good. Great experience overall, and we do intend to come back to try other items on the menu.
   

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3. A

   Angie

   Western NC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was great, but the service was not the type of service I would have expected from a three star restaurant. I worked in the industry for almost ten years, so I’m pretty forgiving when it comes to that because I know all of the things that can go wrong, but this was just bad service. We had reservations for 6:15 and arrived at about 6:10. Several tables that arrived after us were seated before us and we weren’t seated until almost 6:30. Once our server took our orders, she ignored us. Never even refilled our water. We had to ask someone for our check, then she magically reappeared. To see if we would like dessert. Best brussel sprouts I’ve ever had though.
   

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4. A

   Alexis

   Baltimore

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 4

   Ambience was great. Beautiful looking restaurant in Wharf district. Food on the other hand was not wonderful that went along with the price tag. Portion size was very small. Bill was 700.00 for 5 ppl. 20% service fee bc the chefs don’t get a tip and 20% tip for waitress. Meals were the meat and tiny veggie. I won’t return.
   

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5. M

   Michelle

   Washington DC

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was exceptional. The service was okay We waited awhile for our food. We were on the blue side. Our waiter seemed to be extremely busy. Another waiter actually took our order overall I would go back for the food. Everything was cooked to perfection.
   

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6. J

   John

   New York City

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was excellent. Service was an issue. First my son ordered the Rib Eye. The manager came over later to let him know that they ran out of Rib Eyes at 3:30 in the afternoon. This was Christmas day too so it was a very limited menu. When it came time to serve us our entrees, they forgot my wife's. She sat without her entree till we finally flagged down a manager. He said he would look into it. Our waitress eventually came and we told her we spoke to the manger. She said she would look into it. She came back and said there was a mix up due to my son's order changing. She said they were preparing my wife's entree now and would pack it up to go! Not the way you want to eat your Beef Wellington! They also forgot my side and had to fix that. Service started out good but fell off quickly.
   

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7. J

   James

   Washington DC

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always wanted to go to a gordan ramsey restaurant. Didn't disappoint. No complaints to be had by all off us. Thank you for having us
   

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8. S

   Sophia

   Washington DC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Normally, Gordon Ramsay restaurants are the top restaurant experience one can have, but sadly our Christmas Day dinner fell short. The food was delicious but part of our niece’s order was missing and we were tired of trying to catch our waiter at an opportune moment. I understand holidays are so busy and I greatly appreciate the staff for working a holiday - but for the cost, it did not live up to expectation.
   

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9. l

   lorenzo

   Washington DC

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   should have been told a bought a additional service charge of 65.00 dollars being added to pay employees salary and healthcare,benefits .although the food was very good will never come back
   

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10. T

    Timothy

    Charleston

    2 reviews

    5.0

    2 reviews

    Dined 1 day ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food and drinks were amazing. Be prepared to spend some money but it will be totally worth it!
    

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