Gordon Ramsay Steak - Harrah's Kansas City

Review summary

1. V

   Viktor

   Kansas City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time .Everything was excellent, service food perfect
   

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2. M

   Michelle

   Lake of the Ozarks

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   We came to celebrate my birthday and once again, Gordon Ramsay's restaurant did not disappoint! The service was amazing and food was spectacular! My only issue I had was how loud the music was, but that is being picky. I will come back as often as allowed.
   

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3. D

   Dawn

   San Antonio

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The food was a disappointment based on the expectations of the Gordon Ramsey name. The food was average and VERY expensive. The highlight however was the exceptional service.
   

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4. S

   Sharon

   Kansas City

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dinner was outstanding. Service was excellent and our water glasses were never empty. Our servers checked with us several times during the meal to assure that everything was satisfactory and we had everything we needed. My only disappointment was that my nephew could not change the sweet potato with the rack of lamb to white potato as he does not like sweet potato. But he changed his order to salmon and was happy.
   

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5. T

   Thomas

   Kansas City

   14 reviews

   4.0

   14 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 2

   Heard great things about Gordon Ramsay and of course he’s famous because of his television exposure. Was expecting a more luxurious setting, but found it to be a very stark hard cold finish for tables and chairs. We had a two top table next to a wall with lots of traffic back-and-forth next to us at one point there was a very large ruckus outside one window to the surrounding casino area that penetrated the atmosphere quite loudly. Service was excellent , delightful, and the food was excellent. 
   

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6. M

   Molly

   Kansas City

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   My husband and I went for a chill date night and we are huge fans of Gordon Ramsay. Our reservation was at 7:30 pm, which is when they sat us. We did not receive our first course (a salad) until 8:10 pm. We had to ask our server to check on our food because we had been waiting so long. We understand that it was a busy Saturday night, so we were trying to be flexible and understanding, as we both have worked in the food industry before. What put us over the edge was when one of our servers offered to box our leftovers for us. We were very appreciative and had both only eaten one half of our wellingtons and half of our vegetables/potato puree. That server boxed only the wellys and trashed our sides. I was pretty upset with this, as I had purposely saved half of the side to enjoy later, plus we had paid good money for the food! I finally brought it to the attention of our main server. She was very kind and apologized up and down about the service. She did bring it to the attention of the general manager. He caught us on our way out the door and gave us his business card to use next time we came to “make it right.” I am happy with how they handled it, but overall the experience did not live up to the hype of a Gordon Ramsay restaurant. We were pretty disappointed.
   

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7. L

   Lanet

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, perfectly cooked steak and delicious sides. It was a nice date night
   

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8. K

   Kevin

   Kansas City

   42 reviews

   3.0

   42 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Dinner lasted two hours. It seemed like we waited forever between courses. I ordered the four course tasting which had all the signature dishes I wanted to try. The scallop risotto was okay, the beef Wellington was soggy and lukewarm warm. The sticky toffee was the hottest thing served all night. It actually had steam coming off of it. My wife got the filet and it was easy to cut, however it was not hot either. Overall a disappointment for us and for the price. Fortunately we had a hundred dollar coupon through the casino. I think Gordon would have been disappointed also.
   

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9. J

   JoAnn

   Kansas City

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Ethen & Selma provided outstanding customer service. Thank you. Joann I.
   

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10. D

    Destiny

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    8.5/10. My significant other licked his plate clean and loved everything! When they say crab cake they mean it, it was stuffed with crab. I had the chicken entree which was great, however the sides that came with it were kinda greasy.
    

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