Gourmet Burger Kitchen - GBK Waterloo

Gourmet Burger Kitchen - GBK Waterloo reviews from people who’ve dined at this restaurant. Based on recent rating.

1. E

   Emmanuel

   London1 review

   3.0

   Dined on 31 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Good burger; chips were overdone, milkshakes have become more sugary
   

   Is this helpful?

2. N

   Neil

   London1 review

   3.0

   Dined on 29 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Felt that 12.5% service charge added to the bill was excessive. Tips should be discretionary and in any case no more than 10%. Won't be going again as felt overpriced in general for average food.
   

   Is this helpful?

3. A

   Antoinette VIP

   London11 reviews

   3.0

   Dined on 27 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I've been here several times and the service I received this time wasn't to its usual high standard. The onion rings were over-cooked and bacon was added to my mac and cheese (don't eat pork and this is noted in the app)! The hot chocolate was warm and the restaurant was cold!
   

   Is this helpful?

4. N

   Nick

   London1 review

   2.0

   Dined on 16 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   Terrible service - table dirty and sticky. No one ever came over to us. I had to go up to the counter 4 times during our time there. Plates never cleared. No one asked how the food was. Totally ignored. HAd they asked I would have told them the food was cold. Terrible. Will never go back
   

   Is this helpful?

5. B

   Blake

   Melbourne2 reviews

   2.0

   Dined on 11 October 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Restaurant priorities making food for online delivery orders, leading to long waits for those in the restaurant. Not worth your time, pick somewhere else!
   

   Is this helpful?