Granite City Food & Brewery - Lincoln

Review summary

1. D

   Dennis

   Omaha1 review

   3.0

   Dined on 9 March 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   My patty melt burger was burnt while the waffle fries were not completely cooked. Service was good
   

   Granite City Food & Brewery - LincolnResponded 5 days ago

   Hello Dennis, thank you for your visit. I would like to sincerely apologize for the issue concerning your Patty Melt. We are striving to make sure all of our food is quality and prepared to your liking Should another situation arise such as this, please do not hesitate to reach out to a manager and we would be happy to make sure you are taken care of on your next visit. Thank you for your feedback. We hope to see you again soon dining with us!
   

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2. G

   Glenda

   Omaha4 reviews

   4.0

   Dined on 9 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We arrived 45 minutes early for our reservation. We were seated in less than 10 minutes. Wait staff was fast, explained menu items and buffet very well. Food was presented very nicely, and was very good.
   

   Granite City Food & Brewery - LincolnResponded 7 days ago

   Glenda, thank you for your glowing review. I am happy that we were able to quickly accommodate you upon an early arrival. It is also great to hear that you really enjoyed brunch. Your feedback means a lot to us so I want to thank you for taking the time to let us know how everything went. I hope that we get the opportunity to have you as our guests again soon. Cheers!
   

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3. S

   Stella

   Omaha22 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were outstanding. I felt bad for my server for being a busy night with a large party and pasta night. He did a great job with my order overall.
   

   Granite City Food & Brewery - LincolnResponded on 1 March 2025

   Stella, thank you for your glowing review. I am glad to hear that you enjoyed your night at Granite City. It is great to hear that your server was able to handle a busy night and provide excellent service, and that the food was delicious. We look forward to having you as our guest again soon. Cheers.
   

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4. M

   Mike

   Omaha1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the Prime Rib sandwich, and Chicken Alfredo, which both were delicious! Service was outstanding, and for a very fair price. They were definitely well staffed for Valentines Day. They even gave a Rose for my lovely wife. We did reservations online. Highly recommend!
   

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   Granite City Food & Brewery - LincolnResponded on 15 February 2025

   Mike, thank you for taking the time to give us some feedback. I am so happy that the night went brilliantly and I hope that we will get the opportunity to impress again. Cheers!!
   

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5. B

   Beth

   Omaha1 review

   4.0

   Dined on 2 February 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We visit Granite City for Sunday Brunch once a month. The majority of the time - everything is outstanding. Today - things were a little off. Empty serving dishes. Less fresh fruit than usual. Everyone has an off day - I'm hoping this was only that "an off day" and not a harbinger of things to come.
   

   Granite City Food & Brewery - LincolnResponded on 3 February 2025

   Hello Beth, first, let me apologize for the status of brunch this Sunday. As you already know that is not how we do things. In regard to the fruit, our food distributor gave us half of what we ordered, just pineapple and strawberries, which was equally frustrating for me, as we were forced to "make due". We were missing an individual that helps restock our line, but we still should have been better, and we will be. I do not like having "off days", so this one stings. Thank you for your support and for bringing this to our attention. When it is noticed by our loyal guests, it is much easier to coach our employees on the importance of our execution. I hope that we will get the opportunity to serve you again soon. Thanks again Beth, Cheers.
   

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6. T

   Torrance

   Washington DC3 reviews

   2.0

   Dined on 1 February 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 3

   The menu is misleading. Tout's breakfast is served 21 thirty but this location does not serve breakfast on any other day except for sunday brunch. Definitely not cool. When you search up something on the internet for a company this size it should be correct.
   

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7. T

   Ted

   Omaha7 reviews

   5.0

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a very minor problem, but Nathan and his crew (Server Cameron) took excellent care of us.  We’ve been fans of Granite City for two decades, and they never fail to exceed expectations. Great food, excellent service.
   

   Granite City Food & Brewery - LincolnResponded on 27 January 2025

   Ted, thank you for the kind words and the great review. I hope that we can continue to provide you and the rest of our guests, with excellent service, and maybe we will see you again soon. Thank you, Cheers.
   

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8. S

   Steve

   Chicago5 reviews

   2.0

   Dined on 13 January 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Okay. Service was slow…it felt like they were definitely short staffed. Disappointing.
   

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9. L

   LaVonna

   Omaha1 review

   4.0

   Dined on 1 January 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   The kitchen attempted to send out our entrees before we had finished our appetizers, then the entrees were cold when they brought them back out.
   

   Granite City Food & Brewery - LincolnResponded on 8 January 2025

   Hi LaVonna, thank you for your feedback! We're glad you took the time to leave us a review about your time at Granite City Brewery, and we apologize for the timing of your entrees and the issue with them being cold. Your experience is important to us, and we will take action to look into this matter to enhance our service. We appreciate you bringing this to our attention and hope to welcome you back soon for an improved experience! Please feel free to call and speak with a manager so that we can make this right for you. Service Team Granite City Brewery and Food 402 466 1900
   

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10. K

    Karen

    Omaha1 review

    5.0

    Dined on 29 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was delicious! First time making a reservation with opentable, it went very smoothly!
    

    Granite City Food & Brewery - LincolnResponded on 30 December 2024

    Hi Karen! Thank you for your wonderful review of Granite City Brewery! We're delighted to hear that you found the food delicious and had a smooth experience with your reservation. Your feedback is greatly appreciated, and we look forward to welcoming you back for another fantastic dining experience soon!
    

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