Great American Steakhouse - Airway

Great American Steakhouse - Airway reviews from people who’ve dined at this restaurant. Based on recent rating.

1. EW

   EricW VIP

   Minneapolis8 reviews

   2.0

   Dined on 23 May 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   My customer ordered a steak medium and it was overcooked. My half rack ribs were lukewarm and dry. The BQ sauce did nothing to help the situation.
   

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2. OT

   OpenTable Diner

   El Paso5 reviews

   5.0

   Dined on 25 January 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the second time we go to Great America, food was delicious, the waitress was very helpful and friendly.
   

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3. OT

   OpenTable Diner

   El Paso1 review

   3.0

   Dined on 20 December 2023

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I had made reservations for an anniversary dinner for my wife and I. When we arrived, the hostess said she couldn’t find the reservation but said she could still find a table for us. We were seated pretty quickly, although it was not an intimate or quieter area. I then checked my phone to ensure I had the correct time and date for my anniversary reservation. I found it and showed the hostess who then found it on the computer. The waitress served us water and took our drink order. Apparently all of their fountain beverages were coming out flat that evening so we settled for tea and lemonade. We noticed after having drank some of the water served to us that the glass pitcher was dirty at the spout with some stuck on food. Not a major issue but still questionable. The wait for our food did not take long and the food was decent. Nothing to write home about but still not bad for the price. Our waitress was very nice but seemed distracted after taking our food order. We only saw her a couple times after that. The manager (at least that’s who he seemed like) seemed very attentive and was also very nice. The music was a bit too loud for a dinner type environment. Wasn’t a bad experience with all things considered but seems to be more of a social gathering environment than date environment.
   

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4. OT

   OpenTable Diner

   El Paso1 review

   4.0

   Dined on 27 November 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   La comida estuvo muy rica, simplemente estaba un poco ocupado y por eso había bastante ruido.
   

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5. M

   Megan

   San Antonio10 reviews

   2.0

   Dined on 4 June 2023

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Extremely disappointed. Hostess walked in at 11:04 am. Restaurant opens at 11:00. She was too worried about flipping her hair side to side and looking cute to care about seating people. Waitress, can’t remember her name but she had thick framed glasses, she took our order, appetizer and meal. Our appetizer came out at the exact same time as meal. Disappointing because that’s not how the appetizer should arrive. Other wait staff brought us our food, female with brown hair training a male. Ordered a medium steak, came out rare, sent it back. The baked potatoes were over baked. Ordered grilled shrimp with my steak. NO FLAVOR, AT ALL. The coleslaw was meh, and the baked beans were nothing exciting. Other wait staff checked in on us during the meal. The atmosphere was very nice though. Overall, I will not be going back and I do not recommend.
   

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6. OT

   OpenTable Diner

   Las Vegas4 reviews

   1.0

   Dined on 3 May 2023

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   The service was bad. No one read us for 10 minutes. And our waiter didn’t come and ask us any question. And they overcharged compared to their menu.
   

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7. M

   Marky

   Las Vegas31 reviews

   4.0

   Dined on 30 September 2022

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Beautiful restaurant. Was surprising. Food was okay. Pricing very fair and ambience was unexpectedly very nice.
   

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8. m

   mendozino

   San Diego5 reviews

   3.0

   Dined on 10 June 2022

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   I've been at this location three times now in the last 4-5 months. Food is great (always have the filet mignon), the establishment is very nice. The bad: everytime the service has been slow, took forever for a server to come to our table after we were seated, took forever for the drinks to come to our table. Aside from those little details, yeah I will come back, hope I have better luck with the service.
   

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9. OT

   OpenTable Diner

   El Paso2 reviews

   4.0

   Dined on 13 May 2022

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I was told that they don’t accept reservations thru any sort of application. Luckily they where able to accommodate a table for us.
   

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10. DR

    DavidR VIP

    Phoenix28 reviews

    1.0

    Dined on 12 May 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Horrible visit from service to delay in getting food and music being pumped into restaurant. No manager ever seen, won’t be back
    

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