Grotto Ristorante - Lake Charles

Review summary

1. A

   Ahmed

   Baton Rouge6 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and delicious food. We enjoyed it very much
   

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2. N

   Norma VIP

   Houston19 reviews

   3.0

   Dined on 23 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Menu was very limited compared to the Houston and Galveston restaurants. Calamari was too chewy Pizza crust was not edible because crust was burnt to a crisp. It was late and not fond of returning food so we just ate the center. If we want Italian food we will probably just wait till we are back in Houston.
   

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3. B

   Binh

   Houston2 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food took a long time to come out. Beside bra everything else is great.
   

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4. D

   De Ann

   New Orleans3 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was excellent. I was surprised that the menu was really small and there wasn't a lot of choices on it anymore. That was the only disappointing part.
   

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5. N

   Noel

   Houston1 review

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We stopped in for drinks and apps before a concert and it was perfect!
   

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6. M

   Mikki

   Houston1 review

   1.0

   Dined on 8 February 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   Poor overall. Bread was hard as a rock. Could not cut into it with a knife. Server kept coming to table numerous times asking if we needed something. Kept interrupting us. Very annoying. The pasta was overcooked ie., crispy. I could not eat it. Mgr. Brought a small dish of pasta to the table that appeared to have some oil on it rather than a sauce. Only 3-4 tables had patrons on a Fri. Night. This restaurant has serious issues. Menu is poor. They have a bigger wine list than the food list. The restaurant needs to close if they cannot do better.
   

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7. P

   Paul

   Houston3 reviews

   4.0

   Dined on 1 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The overall experience was very good. Food was what you'd expect from Grotto's. Our waiter was excellent and went beyond our expectations. My only "complaint" is minor. If you dine when the sun is low in the west, it pours in and is harsh. Ask for a table out of the sun's path or wait until it sets. The place would benefit from sunshades for the hour or so.
   

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8. V

   Vanessa VIP

   Houston49 reviews

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Manager Chris always ensures we have our preferred table and seats us right away. Waiter Jordan is phenomenal!. His attention to detail and remembering what we like (and dislike) is invaluable. We always make a point to stop at Grotto on our visit to the Nugget because of Jordan! Thank you, Chris and Jordan!
   

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9. C

   Charles VIP

   New Orleans17 reviews

   4.0

   Dined on 25 January 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy our Grotto dining, hopefully they will return to a full menu at some time.
   

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10. C

    Chris

    Houston8 reviews

    4.0

    Dined on 18 January 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    Food and drinks were great. Service was good. My only complaint was at 530 dinner, the sun coming thru the windows was blinding!
    

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