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Hacienda Sisal - Cancun, Cancún, ROO

Hacienda Sisal - Cancun

4.4
4.4
205 Reviews
MXN500 and over
Mexican

Make a booking

2 people
19:00
Booked 14 times today
  • Great for creative cocktails
  • Good for groups
  • Good for special occasions
The Mexican food we serve at Hacienda Sisal restaurant in Cancun is a labor of love and a matter of pride for our chefs, a celebration of Mexico’s glorious culinary heritage.

Savor mouthwatering Mexican food, tequila for connoisseurs and much more in a romantic setting with warm hacienda hospitality

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Elegant
  • Price
    MXN500 and over
  • Cuisines
    Mexican, Contemporary Mexican, Traditional Mexican
  • Hours of Operation
    Brunch Sun 08:00–14:00 Dinner Daily 17:00–23:00 General Children half pr Daily 17:00–23:00
  • Phone number
    998 848 8220
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive Chef
    Nelly García
  • Area
    Cancún
  • Parking details
    Estacionamiento de Hotel, Valet Parking lo domingos am
  • Public transit
    Parada del Hotel Royal Sands.
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, BYO Wine, Cafe, Chef's Table, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Entertainment, Gluten-free Options, Happy Hour, Kosher, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

What 205 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.5Service
  • 4.5Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Cancun / Riviera Maya

    Hot spot

  • Cancun / Riviera Maya

    Great for live music

  • Cancún

    Hot spot

  • Cancún

    Great for live music

  • Cancún

    Lively

Review summary

AI-generated from verified diner reviews
Hacienda Sisal in Cancun consistently delivers an "excellent experience" with authentic Mexican cuisine and "outstanding" margaritas. Guests appreciate the "great atmosphere" and attentive service, highlighted by festive music and beautiful decor. Though some find it "a little pricey," the quality of food and drinks makes it "worth a stop."

205 Reviews
  1. TARA

    Oklahoma City

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Stumbled across this place while walking to town. It was very busy at 11am, so we figured it must be good. Made a reservation for the next night and are so glad we did. The drinks were amazing and the food was prepared just right. We had the mocajete with lobster tail and it was awesome. We sat outside because the weather was so great. It is close to the street, so the noise level was a little loud, but that really didn't bother us much. Highly recommend for some solid authentic Mexican food and drinks.

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  2. EmmaP

    Seattle

    2 reviews

    5.0

    2 reviews

    Dined on 12 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We loved our birthday celebration dinner! Everything was lots of perfect. Food, ambiance, mariachi music, service. Best margaritas in Cancun.

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  3. Sandra

    Cancun

    1 review

    4.0

    1 review

    Dined on 4 December 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Sergio was our server. Very attentive. Great sense of humor. Took good care of us.

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  4. Irfana

    Washington DC

    1 review

    5.0

    1 review

    Dined on 24 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food is good. Service was excellent. We will Come back!

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  5. KaylaB

    Kansas City

    5 reviews

    5.0

    5 reviews

    Dined on 19 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and service are always excellent. It’s a little pricey but it doesn’t stop us from returning each time we visit Cancun!

    Is this helpful?

  6. Kim

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined on 7 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Made sure to go twice while we were in Mexico because the food, service and ambiance is excellent.

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  7. Kim

    Atlantic City

    2 reviews

    5.0

    2 reviews

    Dined on 2 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always a top notch meal with exceptional wait staff.

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  8. Philip

    New Jersey

    310 reviews

    4.0

    310 reviews

    Dined on 26 October 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Nice ambiance and excellent service. Prices are reasonable. My shrimp roll appetizer was very bland. My lime shrimp entree was good, but it could use more spices. Other appetizer and entree selections have been much better (I have dined at Sisal many times).

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  9. Darrell

    Jacksonville

    4 reviews

    3.0

    4 reviews

    Dined on 23 October 2024

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 5
    We have been going to Hacienda Sisal for 15 years or more. Tonights meal, I had the pork chop and my wife had the steak. My pork chop was served Cold and it was questionable if it was cooked completely. My wife's steak was less than "Choice" in grade and was filled with gristle. Her vegetables were raw and the mashed potatoes were cold. We will continue to frequent the Hacienda but won't be so tolerant of substandard food. There are so many other choices in Cancun if it doesn't improve.

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  10. Laurie

    St. Louis

    2 reviews

    5.0

    2 reviews

    Dined on 22 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was our 2nd time returning. Food,service,and ambiance was excellent!

    Is this helpful?

FAQs

Hacienda Sisal - Cancun offers takeout which you can order by calling the restaurant at 998 848 8220.

Hacienda Sisal - Cancun is rated 4.4 stars by 205 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 14 times today

Order delivery or takeout

Google Map for Hacienda Sisal - Cancun

Blvd. Kukulkan Km 13.5, Frente al Hotel Royal Sands, Cancún, ROO 77500

Dining areas

Additional information

  • Area
    Cancún
  • Hours of Operation
    Brunch Sun 08:00–14:00 Dinner Daily 17:00–23:00 General Children half pr Daily 17:00–23:00
  • Price
    MXN500 and over
  • Cuisines
    Mexican, Contemporary Mexican, Traditional Mexican
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Estacionamiento de Hotel, Valet Parking lo domingos am
  • Public transit
    Parada del Hotel Royal Sands.
  • Payment Options
    AMEX, Mastercard, Visa
  • Executive Chef
    Nelly García
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, BYO Wine, Cafe, Chef's Table, Cigar Room, Cocktails, Corkage Fee, Counter Seating, Entertainment, Gluten-free Options, Happy Hour, Kosher, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Vegan, View, Weekend Brunch, Wheelchair Access, Wine
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