Hanoi Social By 9E

Name: Hanoi Social By 9E
Address: 5 City Walls, Chester, Cheshire West and Chester, United Kingdom, CH1 2JG
Telephone: 01244 204573
Price range: £25 and under
Rating: 4.6

4.6

113 Reviews

£25 and under

Vietnamese

Charming
Neighbourhood gem
Healthy

We're tucked away in a beautiful spot just up the City Walls from Northgate Street in Chester.
Join us for some casual tea from the East, Asian cakes & buns or go for a selection of our small plates and favourites with Vietnamese inspiration.

Open for walk-ins, reservations and takeaways (on Deliveroo and Just Eat) from midday until early evening.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?

Claim this listing

Order delivery or takeout

There’s more to explore

Discover countless more restaurants like this one with our app.

Scan the QR code to discover countless more restaurants like this one with our app.

Open app

Additional information

Dining style
Casual Dining
Price
£25 and under
Cuisines
Vietnamese, Asian, Tapas / Small Plates
Hours of Operation
Mon–Thu 17:00–20:30 Mon–Fri 12:30–14:30 Fri 17:00–21:00 Sat 12:30–21:00 Sun 12:30–20:30
Phone number
01244 204573
Website
http://www.culinary-cities.com/
Dress code
Business Casual

Location
5 City Walls, Chester, Cheshire West and Chester CH1 2JG
Area
Chester
Parking details
None

What 113 people are saying

Overall ratings and reviews

4.6

4.6 based on recent ratings

4.8Food
4.6Service
4.4Ambience
4.5Value

Noise • Moderate

113 Reviews

r
rhiannonb111
Manchester
9 reviews
4.0
9 reviews
Dined on 27 April 2024
1. Overall 4
2. Food 5
3. Service 3
4. Ambience 5
Food was brilliant. When we arrived we were told that our booking wasn’t on the system (we’ve been told this before at 9 elephants as well). As this was a birthday meal and 6 of us were attending it is worrying to think if the restaurant was full what we would have done as we had bars booked as well so wouldn’t have been able to wait around. The food was lovely but most of the drinks were unavailable. Perhaps with the booking system not working the stock take wasn’t done properly. We would come back again but probably not if we had other things booked just incase our booking wasn’t recorded,
Is this helpful?
VT
ViktoriaT
Cheshire
1 review
5.0
1 review
Dined on 30 March 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Food was excellent, service lovely, atmosphere great
Is this helpful?
OT
OpenTable Diner
Cheshire
1 review
5.0
1 review
Dined on 2 March 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Perfectly quaint little restaurant found by mistake, very glad we did. Amazing food & drinks, attentive & friendly staff. Beautiful location on the old walls, very intimate playing great music you wouldn’t hear in other restaurants. 5* would definitely recommend.
Is this helpful?
SO
SteveO
Cheshire
2 reviews
4.0
2 reviews
Dined on 29 February 2024
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 3
The food was really tasty and the service was good. It was very quiet, at first we were the only table occupied.
Is this helpful?
PL
PhillL
West Wales
3 reviews
3.0
3 reviews
Dined on 17 February 2024
1. Overall 3
2. Food 5
3. Service 2
4. Ambience 2
Food very good but lack of chopsticks was poor but the worst thing was the state of the toilets - absolutely filthy which is basic for a food establishment- it’s not difficult to clean a loo, sink, tidy up the tissues and dust - cobwebs had been there for quite some time. Really let the rest of the experience down.
Hanoi Social By 9EResponded on 18 February 2024
Dear diner, We sincerely apologize for the disappointing experience you had. Maintaining cleanliness is a top priority for us, and we're truly sorry that this fell short of your expectations. It's worth noting that there are 3 toilets located downstairs, which are shared among the other establishments within Rufus Court. We ensure our toilets are kept tidy and clean by sending a staff member there, especially during busy shifts. It's possible there may have been confusion regarding which toilet to use. Your feedback is invaluable, and we're committed to addressing these issues to ensure a better experience for our guests in the future. We hope you'll consider giving us another chance to provide you with the high standard of service. Respectfully, Culinary Cities Team
Is this helpful?
S
Smith
Cheshire
1 review
3.0
1 review
Dined on 14 February 2024
1. Overall 3
2. Food 4
3. Service 3
4. Ambience 5
Food was lovely but we ended up waiting an hour for our mains which was a bit of a shame, staff were really nice and apologetic.
Hanoi Social By 9EResponded on 18 February 2024
Dear diner, We sincerely apologize for the extended wait you experienced for your mains during your visit. While we're glad to hear that you found our food lovely, we understand that the delay was disappointing. Please accept our apologies for any inconvenience caused. On Valentine's Day, we experienced an unexpectedly high volume of diners, and our kitchen was operating at full capacity to keep up. Despite turning off our takeaway service, we still struggled to meet the demand, resulting in longer wait times. Your patience and understanding are greatly appreciated. We're committed to learning from this experience and improving our service in the future. We hope to have the opportunity to welcome you back for a smoother and more enjoyable dining experience. Respectfully, CC Team
Is this helpful?
OT
OpenTable Diner
Cheshire
1 review
5.0
1 review
Dined on 14 February 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
First time here and the memories of our trip to Vietnam in October 2023 came flooding back. Staff very friendly and attentive, food is amazing and a good choice of drinks too. We will surely be back for more in the future 🙏🏻
Is this helpful?
CD
CalD
Manchester
1 review
5.0
1 review
Dined on 10 February 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Great food, value and people! Can’t recommend enough :)
Is this helpful?
LB
LouiseB
Cheshire
2 reviews
5.0
2 reviews
Dined on 10 February 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Absolutely lovely. Gorgeous food and great service. Would have liked a slightly bigger portion for main course but otherwise fabulous little place tucked away in city centre.
1 person found this helpful
MR
MatthewR
Dorset
1 review
5.0
1 review
Dined on 2 February 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Fantastic restaurant, incredible food and wonderful service.
Is this helpful?

FAQs

Hanoi Social By 9E does offer delivery in partnership with Deliveroo.

Hanoi Social By 9E is rated 4.6 stars by 113 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?

Claim this listing

Order delivery or takeout

5 City Walls, Chester, Cheshire West and Chester CH1 2JG

Additional information

Area
Chester
Hours of Operation
Mon–Thu 17:00–20:30 Mon–Fri 12:30–14:30 Fri 17:00–21:00 Sat 12:30–21:00 Sun 12:30–20:30
Price
£25 and under
Cuisines
Vietnamese, Asian, Tapas / Small Plates
Dining style
Casual Dining
Dress code
Business Casual
Parking details
None

Website
http://www.culinary-cities.com/
Phone number
01244 204573

Hanoi Social By 9E

Not available on OpenTable

Order delivery or takeout

There’s more to explore

Additional information

Menu

What 113 people are saying

Overall ratings and reviews

FAQs

Does Hanoi Social By 9E offer delivery through OpenTable or takeout?

How is Hanoi Social By 9E restaurant rated?

Is Hanoi Social By 9E currently accepting bookings?

Not available on OpenTable

Order delivery or takeout

Additional information