Harry's Marylebone

Review summary

1. R

   Reem

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing Italian food highly recommended .
   

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2. F

   Fatma

   New Jersey

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The waitresses' treatment in the restaurant was not good
   

   Harry's MaryleboneResponded 4 days ago

   Dear Fatma, We are sorry to hear you have not been treated according to the standards we aim to deliver. We hope you will give us another chance in the future to treat you with the true experience of Harry's. All the best, Harry's Bar!
   

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3. T

   Timi

   London

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Pretty nice resturant but the food wasn’t amazing
   

   Harry's MaryleboneResponded 4 days ago

   Dear Timi, Thank you for your review. We will take this under consideration and address it with our team. Hope we will have the chance to welcome yopu back in our restaurant. All the best, Harry's Bar!
   

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4. M

   Maryam

   London

   2 reviews

   1.0

   2 reviews

   Dined on 21 December 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   I booked a table 2 weeks prior as I had a guest visiting London so I wanted them to enjoy their time here a day before my reservation they called me and confirmed my booking as well as having a email confirmation, on the day we go and I give them my details for my booking we sit down 40minutes later without asking for the bill they bring it baring in mind my dessert hadn't arrived yet and once my dessert comes the waitress says I have to move to to the bar to finish your dessert as we need the table back because there's another booking so I asked for the manager (ginger head lady) came I explained the situation I even had to show proof of my booking for her to believe me rather apologising for the lack of service and rudeness of her staff she said let me check with my ‘friend’ to see whats happened she walked off and never came back to our table. For a well-known restaurant like this in a prime location in London it was the most disappointing service especially in front of my guest visiting for the first time I for sure won't be going back there and wouldn't recommend.
   

   Harry's MaryleboneResponded 4 days ago

   Dear Maryam, Thank you for taking the time to share your experience with us. I want to sincerely apologize for the disappointment and frustration you encountered during your visit. We deeply regret that your special occasion was overshadowed by this experience, especially with a guest visiting London for the first time. From your description, it’s clear that we failed to meet the high standards of service we strive to provide. It is unacceptable that you were asked to move mid-meal, and that your concerns were not addressed promptly or respectfully by our team. Your time and trust in choosing us mean a great deal, and we are sorry that we fell short of your expectations. We will further investigate the entire situation according to our company policy. All the best, Harry's Bar!
   

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5. T

   Tricia

   VIP

   London

   49 reviews

   4.0

   49 reviews

   Dined on 19 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   As a regular customer we were somewhat disappointed with the main course … feel the recipe has been changed and it was not for the better… staff are always friendly.
   

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6. F

   Fahad

   London

   1 review

   4.0

   1 review

   Dined on 18 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good service and some options suggested was great. The other was average
   

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7. N

   Nicholas

   VIP

   Kent

   1 review

   1.0

   1 review

   Dined on 18 December 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   Food and ambience fine but service poor. Waitress didn’t listen to the order. Repeated it wrongly. No apology Wine came after food finished. No apology. Had to ask twice for coffees. No apology Questioned and eventually didn’t pay service on the bill. No apology.
   

   Harry's MaryleboneResponded 4 days ago

   Dear Nicholas, Please allow us to present our apologies for the experience you have encountered on your last visit with us. Is not the experience we strive to deliver, but we do appreciate your honest feedback as will only help us to improve. Please rest assured that we will address all these matters with our team. Hope you will give us another chance in the future. All the best, Harry's Bar!
   

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8. S

   Sarah

   London

   4 reviews

   4.0

   4 reviews

   Dined on 18 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Lovely experience although would have appreciated a bigger table for 3. It was very cramped xx
   

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9. M

   Millie

   Kent

   6 reviews

   5.0

   6 reviews

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service as always. Thank you.
   

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10. D

    Dawn

    Newcastle

    6 reviews

    5.0

    6 reviews

    Dined on 11 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Family dinner while visiting our daughter in London. Excellent service, great food and wine. A lovely bustling restaurant with a great atmosphere. Our server was excellent, helpful and friendly. Also gluten free options were readily available.
    

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