Harry’s Victoria

Review summary

1. C

   Carol

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   waiter brought wrong dish friend. Ate her whole dish before my meal came no sorry or comp a drink or anything. it was hard for waiter to understand us….
   

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2. OT

   OpenTable Diner

   VIP

   Brighton

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very nice and airy in the restaurant. Food was beautiful
   

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3. P

   Philippa

   Vancouver

   1 review

   4.0

   1 review

   Dined on 6 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, cosy. Tables a little close together but that would be the only thing. Nice bar to sit and wait for friends. Friendly staff.
   

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4. J

   Jane

   VIP

   London

   53 reviews

   4.0

   53 reviews

   Dined on 1 February 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Firstly our meal and service at the table was absolutely fantastic. Mattas was our server, and he was fantastic, knowledgable about the menu and very friendly, and the gentleman who helped us with the wine choice was also fabulous. Our food was hot, fresh and tasted fantastic. The sea bass was beautiful. Mashed potatoes were very tasty. The only thing that let the service down was waiting at the bar for our table to be ready. There were 3 bartenders and they all stayed extremely busy making drinks coming through the service till for the tables. There were only 6 of us at the bar, and no one acknowledged us. There was a gentleman clearing glasses from surrounding tables who saw us, acknowledged us and got someone to serve us. It didn’t take forever, but a good 8 or 9 minutes waiting at the bar without anyone even looking at you, or bringing you a menu is a long time. We found menus ourselves after a good 5 minutes further down the bar. The drinks we ended up getting were fantastic though. The bar is beautiful so it’s a shame that it isn’t serviced in a way to pop in and enjoy a couple drinks. Overall we had a great night, and if back in Victoria would go back.
   

   Harry’s VictoriaResponded on 3 February 2025

   Thank you for your thoughtful review! We’re delighted to hear that Matas and the team made your dining experience enjoyable, and that you loved the food. We apologize for the wait at the bar and will work on improving that aspect of service. We’re glad you had a great night overall and look forward to welcoming you back! Best regards, The Harry’s Victoria Team
   

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5. T

   Tom

   London

   3 reviews

   2.0

   3 reviews

   Dined on 27 January 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Slow service, brought different parts of our main course at different times, overall a less memorable experience which is disappointing given the proximity of your location
   

   Harry’s VictoriaResponded on 28 January 2025

   Thank you for your feedback. We’re sorry to hear about the service issues and will work on improving timing and consistency. We hope to have the chance to provide a better experience next time. Warm regards, The Harry’s Victoria Team
   

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6. K

   Keith

   VIP

   Surrey

   11 reviews

   2.0

   11 reviews

   Dined on 26 January 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Started off as a great new Italian restaurant close to home. Service the last two occasions has really deteriorated. Example, Fifteen minutes to get your drinks, fifteen minutes to finishing meal to getting a waiter to clear and offer desert/coffee. Also the second time that a takeaway container is not available - so food waste continues! Food is superb, location and decor wonderful, so real pity about the smaller things that makes one great - improve your service!
   

   Harry’s VictoriaResponded on 28 January 2025

   Thank you for your feedback, and we’re sorry to hear that your recent experiences didn’t meet the high standards we aim to provide. We truly appreciate your kind words about the food and atmosphere, and we’ll be addressing the service delays and takeaway availability to ensure improvements. We value your support and hope to welcome you back for a better experience soon. Warm regards, The Harry’s Victoria Team
   

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7. C

   Charlotte

   London

   10 reviews

   5.0

   10 reviews

   Dined on 23 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful. Friendly and kind serving staff. Food was great.
   

   Harry’s VictoriaResponded on 28 January 2025

   Thank you so much for your kind words! We’re delighted to hear you enjoyed the food and had a great experience with our team. We look forward to welcoming you back soon! Warm regards, The Harry’s Victoria Team
   

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8. E

   Eamonn

   VIP

   Cambridge

   4 reviews

   3.0

   4 reviews

   Dined on 21 January 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   It was just a very strange experience with disorganised staff, an interesting floor manager & a lack of attention. There was a deduction from the bill but that didn’t make up for ruining a long overdue catch up with friends whilst I was visiting from overseas. I will not be returning.
   

   Harry’s VictoriaResponded on 28 January 2025

   Thank you for your feedback, and we’re sorry your experience didn’t meet expectations. We’d love the chance to make it right and provide you with a much better visit next time. We hope to welcome you back soon. Warm regards, The Harry’s Victoria Team
   

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9. R

   Robert

   VIP

   London

   3 reviews

   2.0

   3 reviews

   Dined on 21 January 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Spoiler Alert ‼️ A soft 6 out of 10… Lovely dining room, excellent service… oh so ordinary food However great coffee… which we got after we paid the cheque… Feel a letter coming on… 🙃
   

   Harry’s VictoriaResponded on 23 January 2025

   Thank you for your feedback! We’re glad you liked the service and coffee. We’re sorry the food didn’t meet your expectations and will work to improve. We hope to welcome you back soon for a better experience. Best regards, The Harry’s Victoria Team
   

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10. B

    Bruk

    London

    2 reviews

    5.0

    2 reviews

    Dined on 20 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    What an evening, I can confidently say that it was an outstanding experience! The food was absolutely amazing—each dish was bursting with authentic Italian flavors that transported me straight to Italy. From the appetizers to the desserts, every bite was a delight. What truly set this restaurant apart was the exceptional service. The staff was attentive, friendly, and genuinely interested in ensuring we had a wonderful meal. Our waiter, Kazi , was particularly impressive. He provided excellent recommendations and made sure our dining experience was nothing short of perfect. If you're looking for a fantastic Italian dining experience, I highly recommend the Harries Restaurant, I can't wait to return!
    

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    Harry’s VictoriaResponded on 23 January 2025

    Thank you for your glowing review! We’re thrilled to hear you had such an outstanding experience and enjoyed the authentic flavors of our dishes. Kazi will be especially pleased to know you appreciated his service. We can’t wait to welcome you back for another fantastic meal! Best regards, The Harry’s Victoria Team
    

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