Harta

Review summary

1. S

   Seymour

   VIP

   New York City

   170 reviews

   4.0

   170 reviews

   Dined on 25 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Pleasantly surprised for a casual restaurant in a hotel. Overall, very good but have some "issues" (for want of a better word. I ordered the Restaurant week menu and my wife was a la carte. My wife thought her hamburger and chocolate cupcake were very good. I found the beet salad excellent - the added crunch from the hazelnuts was a nice twist. My salmon was good but seemed to be baked or poached rather than grilled - most grill and it's a bit more flavorful that way. However, not a major issue. I did not, however, like the seasoning of the accompaniments but that is really a personal taste matter and not necessarily a fault. My cheesecake was good, but "uneven". The outer edge was dense and dry while the center was "almost liquid" and creamy, with a gradation of texture in-between. Portions fairly large. My two main issues - and again not major - were that I had seen coffee on the website menu and ordered same. When it came, I recognized it as Americano version - not what I requested (and also $1 more). As it turns out, at night, there is only Americano - which I normally would not order as I don't like it. However, this one was excellent. Nonetheless, I would have wanted to be told that there was only Americano as their menu shows other types and I thought I was ordering standard brewed coffee. Another minor issue - which probably related to a technical biiling glitch was a $10 surcharge for my salmon. As it turns out, during non-Restaurant Week, there is a prixe fixe dinner special with a $10 surcharge for salmon. I assume that the surcharge in my case was an innocent error although the computer billing should have been set up to avoid it. However, promptly removed. The restaurant was quiet becasue we were essentially the only ones ther. One table left just after we arrived and three sat down just before we left. I did find the ambience a bit "offsetting" We were essentially seated in an open area right off the lobby - like it was almost part of the lobby.
   

   HartaResponded on 29 January 2025

   Hi Seymour, Thank you for taking the time to share your detailed review. We're delighted to hear that you had a positive dining experience overall, despite the concerns you mentioned. Your candid feedback is greatly appreciated, and we will be sure to share your comments with our operations and culinary teams as we continuously strive to improve. Once again, we appreciate your insights and hope to welcome you back in the future!
   

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2. L

   Logan

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 17 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and drinks were great and well-priced compared to other restaurants in the area. The ambience was elegant yet cozy! I would definitely come back here again!
   

   HartaResponded on 20 January 2025

   Hi Logan, Thank you for sharing your experience! We're delighted to hear that you enjoyed your visit to Harta and found the food, drinks, and ambiance to your liking. We look forward to welcoming you back soon!
   

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3. K

   Kim

   Atlanta

   1 review

   5.0

   1 review

   Dined on 25 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had dinner there on Christmas Day, and the food and service were excellent!
   

   HartaResponded on 30 December 2024

   Hi Kim, Thank you for leaving us a review! We’re delighted to hear that you had an enjoyable dinner at Harta and that both the food and service met your expectations. We hope your experience made your Christmas extra special. We look forward to welcoming you back soon!
   

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4. A

   Aimee

   Houston

   32 reviews

   4.0

   32 reviews

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   We reserved a table at HARTA for Christmas day dinner not realizing that it is located in a Hyatt Hotel property. The service was spotty. There was no one manning the greeter area when we arrived. They attempted to seat us in the bar; there seemed to be no realization that we had reserved a table for the special Christmas day dinner. We seated ourselves at a more desirable table. Once we got settled, it took a minute to get a cocktail and a glass of wine. At the end of the meal, the wine was comped due the tardiness of its arrival. The food was fine. It’s a good value for a NYC hotel meal.
   

   HartaResponded on 30 December 2024

   Hi Aimee, Thank you for taking a moment to leave us a review. While we're pleased to hear that your overall experience was positive, we’re disappointed to hear about the inconsistency in the service. We appreciate your understanding, and we’ll be sure to share your feedback with our operations team. It was a pleasure hosting your Christmas dinner, and we hope to welcome you again for a much better dining experience in the future!
   

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5. C

   Christopher

   VIP

   Detroit

   4 reviews

   2.0

   4 reviews

   Dined on 14 December 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Honestly, this dinner was a disaster. We had a reservation and were told that we had two options: we could sit at the table they had for us but had to vacate the table in 1 hr 10 mins or we could accept a bar table right next to the hostess stand. I asked if everyone else had a reservation and she said "no, most people are walk-ins." So I was quite frustrated that our reservation didn't give us priority over walk-ins and that, despite having a reservation, we couldn't actually sit at a table in the dining room. Insane. With no other options on a Saturday night in midtown, we accepted the bar/lounge table. Big mistake! It was right next to the hostess stand so therefore right next to the hotel front door--every person opening it sent a gust of 20 degree December air our way. My wife and 8yo son ate dinner with their winter coats on the whole time. The dinner itself didn't go well, either. We waited almost an hour for food (we would have been kicked out of our other table right as food arrived!). My wife ordered a basic martini and it came with lemon (why?!), so she sent it back--they dumped it out and remade it in the same glass so it tasted of...you guessed it...lemon. We never had our water refilled. Our steak came without a steak knife so I had to get one from the bar. We never got a chance to order any additional drinks, so we ate our meal with no beverages. Just all around awful experience. There are too many good restaurants in NYC to waste your time here.
   

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6. S

   Srinivasan

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on 10 December 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 4

   Good value on the lunch prix fixe. Great ambiance and easy to have a conversation.
   

   HartaResponded on 12 December 2024

   Hi, Thank you for the kind words! We're glad to hear you enjoyed the lunch prix fixe and had a great experience. We hope to welcome you back soon!
   

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7. V

   Vijay

   VIP

   Washington DC

   14 reviews

   5.0

   14 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Thanksgiving meal. Food was delicious and plentiful and nice and quiet ambiance. Price was also reasonable. Would definitely recommend.
   

   HartaResponded on 2 December 2024

   Hi DCeater, Thank you for the wonderful review! We are thrilled that you had a great Thanksgiving meal with us. We appreciate your recommendation and look forward to welcoming you back soon!
   

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8. V

   Victoria

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on 16 October 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Booked a reservation here after viewing the menu and photos online. The place is beautiful in person, and the location is great, but the overall quality of the dining experience was disappointing, particularly the food. The potato and chorizo croquettes tasted like hush puppies filled with bland ground pork; if there was any actual chorizo in it, it was not discernable. My husband ordered the steak frites medium and it was truly some of the toughest meat either of us had ever had. The glass of red wine he received was full of sediment. The crab bisque was beautifully presented, but overwhelmingly fishy. If you are a visitor to New York City, I would strongly recommend dining elsewhere in the neighborhood. If you work nearby and want to have after-work cocktails with a small group, this might be a quieter and less-crowded alternative to some of the nearby staples.
   

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9. OT

   OpenTable Diner

   VIP

   Greater Boston

   1 review

   5.0

   1 review

   Dined on 13 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for brunch with a friend and we enjoyed a lot, we had good food and enjoyed the ambience and service. Food was very good, we ordered the Greek salad with chicken and size and flavor were on point, but what I loved the most was their coffee. We want to come back to the rooftop for drinks they should consider open the rooftop for brunch! Overall great experience
   

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   HartaResponded on 18 November 2024

   Thank you so much for the glowing review! We’re thrilled to hear that you had a wonderful time at Harta and enjoyed the food, coffee, service, and ambiance. We appreciate your suggestion and will be sure to share it with our management team. We can’t wait to welcome you back soon!
   

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10. OT

    OpenTable Diner

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on 13 August 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Decided to try Harta during Restaurant Week for dinner and it was a wonderful experience! We were a group of 3, sat right away, and everyone we encountered was friendly and professional. The vibe was 10/10. Beautiful decor, quiet ambiance. The 3-course, $45pp menu they offered had great options to choose from. We enjoyed EVERYTHING we ordered. Would definitely come back!
    

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    HartaResponded on 20 August 2024

    Thank you for the 4-star review! We're pleased to hear that you enjoyed your Restaurant Week dinner at Harta and found the food, service, and ambiance to your liking. We can't wait to welcome you back soon!
    

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