Haywire - Plano

Review summary

1. N

   Noah

   Dallas

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haywire provides a great dining and memorable experience for family, friends, and business occasions. Highly recommended.
   

   Haywire - PlanoResponded today

   Thank you Noah! We appreciate the continued support. Happy Holidays to you and yours. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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2. C

   Cheryl

   VIP

   Dallas

   31 reviews

   4.0

   31 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Been here many times with my friends and meetup groups always a favorite! When I asked for the chicken dinner not the chicken fried steak my waiter wanted to debate….I mentioned go ask the kitchen finally he said they could do it?! Tasty!!! See you soon! Happy holidays 🎄☃️🥳🎁🎉🍸🥩🥗🥘 Cheers~Cheryl C.
   

   Haywire - PlanoResponded today

   Hello Cheryl, Thank you for your continued support and for choosing Haywire as your favorite spot for your group gatherings. We're looking forward to your next visit, especially during the holiday season. Cheers! Understood about the entree order and thank you for that feedback. Cheers back! Jamie Johnson HAYWIRE | Managing Partner
   

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3. R

   Robert

   VIP

   Dallas

   51 reviews

   5.0

   51 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had prime rib and the redfish excellent Then went to third floor for espresso martinis Had a great time
   

   Haywire - PlanoResponded 3 days ago

   Hello Robert, We're thrilled to hear that you enjoyed your meal and our prime rib and redfish special at Haywire! It's always a pleasure to know that our guests are having a great time. We're glad you enjoyed the espresso martinis, too. We strive to make every visit a memorable one, and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back for another enjoyable experience soon. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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4. R

   Rachel

   VIP

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing! Our server was very attentive. I forget his name but he had long hair pulled back and wore earrings. We had the corner booth on the second floor. 6 of us. My son's birthday. 12/23 at 6 pm. Please give him recognition.
   

   Haywire - PlanoResponded 3 days ago

   Thank you Rachel for this review and recognition of our team. I think I know who you are speaking of and will certainly share. I hope you join us again for another amazing experience in the very near future. Happy Holidays to you and yours! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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5. J

   Julieta

   Miami

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haywire is the best place in Plano if you are looking for a great steak!
   

   Haywire - PlanoResponded 3 days ago

   Thanks for the review, Julieta! We're thrilled to hear that you consider Haywire the best place to get a great steak. We always aim to provide excellent food and service, and your kind words are a testament to our efforts. We can't wait to welcome you back for another memorable dining experience! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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6. C

   Carl

   Dallas

   4 reviews

   4.0

   4 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The chicken entrée I ordered was perfectly cooked and full of flavor! However, this has been the second time I’ve returned where the service was a bit slow. It took longer than expected to be greeted. 7 minutes to be exact. Overall, the quality of the food made up for the delay and the sever was very friendly, so I do give her credit for turning it around!
   

   Haywire - PlanoResponded 1 day ago

   Hi Carl, Thank you for your review and for choosing to dine with us at Haywire. We're thrilled to hear that you enjoyed our chicken entrée and found it to be full of flavor. We're sorry to hear that your service experience was a bit slow. We always aim to provide prompt and friendly service to all our guests, and we regret that we fell short in this instance. We'll certainly take your feedback into account and strive to improve our service speed in the future. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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7. J

   John

   VIP

   Dallas

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Need to bring back the Coffee cake in a can for brunch. Our waiter said that’s the number one request from everyone who comes to Haywire. We come here more than 7 times a year! Please please bring back coffee cake in a can, so I can make my wife happy and we’ll be back sooner than later 👍
   

   Haywire - PlanoResponded 4 days ago

   Thanks John for this feedback. I will be sure to share with the culinary team. I appreciate your support of our brand over the years and look forward to more visits in 2025. Please let me know if I can ever be of assistance. Happy Holidays! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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8. J

   Judy

   Dallas

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our evening at haywire. It was decorated lovely, the service was great, and the food was very good. Would definitely recommend! Our server. Brittany was on top of everything.!
   

   Haywire - PlanoResponded 5 days ago

   Thanks for the feedback, Judy! We're thrilled to hear that you had such a wonderful evening at Haywire. It's great to know that our decor and service made a positive impression on you. We're also glad you enjoyed our food. Your high recommendation means a lot to us. We look forward to welcoming you back soon! Happy Holidays! Jamie Johnson HAYWIRE | Managing Partner
   

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9. J

   Jennifer

   Dallas

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 1

   They sat us out on the patio/outdoor terrace (I think that was what they called it) and there was a terrible LOUD country band playing outside. It was so loud that we couldn’t even talk. I debated on asking if they could change our table to the inside-where you could not hear anyone of the terrible music. Maybe some guest would enjoy this, but I like to enjoy a quiet dinner.
   

   Haywire - PlanoResponded 5 days ago

   Thanks for the review, Jennifer. We're sorry to hear about your experience with the outdoor seating and the music. We understand how important it is to enjoy a pleasant environment and we're sorry we fell short on this occasion. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our guest's experience. We hope you'll give Haywire another chance in the future. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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10. L

    Lindsay

    VIP

    Dallas

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5

    We love Haywire but had our worst experience this weekend. My daughter’s burger came out so charred it could not be eaten. Our food was cold and then for dessert the bread pudding was cold too and not warm like usual. The service was not good either.
    

    Haywire - PlanoResponded 4 days ago

    Hey Lindsay, We're really sorry to hear about your experience at Haywire. It's disappointing to hear that your food didn't meet your expectations and that the service was not up to par. We strive to provide our guests with delicious meals and great service, and we regret that we fell short during your visit. Your feedback is invaluable to us, and we assure you that we will address these issues to improve our service. We hope you'll give us another chance to serve you better in the future. If you would like to share some specifics please reach out directly. This will help us make any necessary improvements. Happy Holidays to you and yours! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
    

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