Heirloom

Review summary

1. A

   Ashley

   Unspecified

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Heirloom! Candice was an amazing waitress! The food was delicious! .
   

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2. R

   Roland

   Richmond

   11 reviews

   5.0

   11 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and excellent service for Valentine’s dinner. Always a great experience dining here and never disappoints.
   

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3. M

   Meredith

   Richmond

   24 reviews

   5.0

   24 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   NEVER a bad experience! Food is always delicious and staff is so nice!
   

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4. L

   Linda

   VIP

   San Diego

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great evening. At 5:00 on a Thursday it was packed. This was our first time there so seeing a packed restaurant this early was a good sign. The food, service, and ambience were extra special. Thanks!!!
   

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5. B

   Brad

   Alabama

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible meal, service, and location. A new favorite and can’t wait to return.
   

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6. P

   Pauline

   Richmond

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Honestly everything about that place is amazing from food, to ambiance, service is always on point. One of my favorites! It is pricey, but worth it!
   

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7. Y

   Yogi Bear & Booboo

   VIP

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous as always; Sweet Tea Bone-in Pork Chop, Sweet potato and all other goodies was spot on! My husband had Short Rib, grits etc ...great atmosphere, staff & ambiance
   

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8. J

   Julie

   VIP

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal, really good food and fun vibe! We will be back
   

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9. J

   JT

   VIP

   Washington DC

   1 review

   1.0

   1 review

   Dined on 8 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   When Heirloom opened it was amazing. Last night made the third visit in a row (spaced out over time) that we have been disappointed. The service was just a click above terrible for our main server. From seeming completely disinterested in waiting on our table to more or less tossing a dessert menu on the table and walking off. For the food, the short rib was about fat, and the duck was way overcooked and had almost no flavor. The burger was under cooked. One may ask why we didn't send the food back. Well, since it took over 30 min to get these items, and this is our third visit in a row with poor quality, there is little evidence that waiting another half hour for new dishes to be brought out would have provided a different result. IMHO, if someone is going here and providing high reviews, it has to be do to alcohol, or enjoying the feel of the place or something. If anyone eats at other higher end restaurants in the area they would appreciate the sub-par experience for a restaurant charging these prices.
   

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10. J

    Jeff

    Richmond

    32 reviews

    5.0

    32 reviews

    Dined on 8 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Excellent place to eat. This is a go to place for food and drinks. Excellent service and the food is super good. Been here a few times and have never been disappointed. Five stars
    

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