Hello Kitty Café Cháteau

Review summary

1. L

   Lorraine

   Unspecified

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   El lugar en cuanto a temática y decoración está espectacular, en cambio, la comida es buena pero no excelente. Definitivamente pagas por la experiencia y no tanto por los alimentos. El pastel de triple chocolate y el red velvet son ricos.
   

   Is this helpful?

2. D

   Dinorah

   Unspecified

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Un lugar muy agradable con ambiente tranquilo, muy buena atención, la comida está bien (no más). En general si lo recomiendo.
   

   Is this helpful?

3. a

   alejandro

   Mexico City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Costo alto en alimentos pero muy todo se paga por la experiencia
   

   Is this helpful?

4. A

   Abraham

   Mexico City

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Para todos los fanáticos de Kitty, les va a encantar!! Desayunos y postres ricos siempre con un detalle especial.
   

   Is this helpful?

5. A

   Aileen

   VIP

   Houston

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience at the Cafe was very good and the food was great, i recommend trying out their mocktails. Alejandra our server was super kind and helpful. Would definitely come back!
   

   Is this helpful?

6. L

   Laura

   Unspecified

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Una linda experiencia, fui a celebrar mi cumpleaños y me encantó el Kit de cumpleaños, la comida rica, y el ambiente bellísimo
   

   Is this helpful?

7. C

   Celeste

   Unspecified

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   La atención en un día entre semana fue excelente, la comida está bien pero no es tan extraordinaria (los postres sí son deliciosos, la comida salada no tanto) los precios no son accesibles pero me parecen justos.
   

   Is this helpful?

8. P

   Paloma

   Mexico City

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Nos cobraron más en la propina, nosotros establecimos el 15% de propina y nos cobraron mucho más
   

   Is this helpful?

9. Y

   Yarelis

   Caribbean

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   First and most importantly (for my priorities), the service and friendliness of the staff was outstanding. The quality of the hot beverages was really good, and service was quick. The experience of visiting Hello Kitty’s house was also fun and very cute. On the other hand, the facilities really need maintenance: landscaping needs attention, artificial foliage and flowers used for decor must be replaced, signage and main entrance have lost color due to sun exposure. Tables are okay, but chairs (rattan) are in bad shape and china (a plate and a cup) were chipped. Physical menus have seen better days too. Definitely, what is shown in social media looks more colorful and well kept. Also, the souvenir store looks outdated and they have a limited selection of items to purchase.
   

   • 

   Is this helpful?

10. Y

    Yosef Uriel

    Unspecified

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 5

    Esta muy lindo es caro, eso si pero vale la pena la experiencia, si consumes lo de la entrada al recorrido ellos te invitan el recorrido! Un lugar muy lindo para sacar fotos
    

    Is this helpful?