High Rail

Review summary

1. C

   Carol

   Raleigh

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome new bar! Very upscale.wonderful views of Raleigh skykine
   

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2. B

   Brandon

   VIP

   Raleigh

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   The restaurant's ambiance is captivating, evoking the charm and mystery of a classic New York speakeasy. The shrimp tacos stood out, with generously sized shrimp that exceeded expectations. While the service from our waiter left something to be desired, Steven went above and beyond to ensure the experience remained delightful. A memorable spot worth revisiting!
   

   High RailResponded 4 days ago

   Dear Brandon, We love hearing patrons say that they would join us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best restaurant in the area, and our customers help us achieve that goal by sharing their thoughts about our establishment. Please find a reason to visit again soon. Best, Jeremy Powers Food & Beverage Manager
   

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3. M

   Marlo

   Raleigh

   1 review

   3.0

   1 review

   Dined on 14 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Overall the restaurant is pretty and has a great view. The food was okay a little bland and it came out like warm. Drinks took a long time and our waitress was okay.
   

   High RailResponded 1 day ago

   Dear Marlo, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Sincerely, Jeremy Powers Food & Beverage Manager
   

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4. T

   Taylor

   Columbus

   1 review

   5.0

   1 review

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! The food is soooo good the onion rings the fried the PASTA ! The drinks were superb too! Definitely coming back again!
   

   High RailResponded on 15 December 2024

   Dear Taylor, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Jeremy Powers Food & Beverage Manager
   

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5. D

   Daryl

   Raleigh

   3 reviews

   5.0

   3 reviews

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great views, food and drinks were great!! I will definitely return to try more food and drink options.
   

   High RailResponded on 15 December 2024

   Dear Daryl, Thank you for the kind review! It is so nice to hear that you loved your time with us. I am so happy that our food, drinks, and views combined for an incredible experience. Your feedback means the world to us. Come back and see us again soon! Best, Jeremy Powers Food & Beverage Manager
   

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6. V

   Valerie

   Raleigh

   2 reviews

   5.0

   2 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and drinks were great. We had the tuna, shrimp and zucchini all were excellent. Nice ambiance, cozy seating and great view. Perfect date night spot.
   

   High RailResponded on 8 December 2024

   Dear Valerie, That is what we love to hear! I'm thrilled that you were pleased with our food, drinks, and views. We strive to provide an incredible overall experience, and it is marvelous that you feel like we succeeded. Thank you for your business and encouraging words. It was our pleasure to host you, and we would love to serve you again soon! Best, Jeremy Powers Food & Beverage Manager
   

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7. R

   Ronte

   VIP

   Charlotte

   5 reviews

   3.0

   5 reviews

   Dined on 1 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   The ambiance is nice. The drinks were good. There was some sort of error ordering where out food didn't get order and we waited for over 30 minutes. We finally did get our food comped, but it would have been nice not to have it done right the forst time.
   

   High RailResponded on 1 December 2024

   Dear Ronte, Thank you for choosing to dine with us. We are happy to hear that you were pleased with our drinks and ambiance. I apologize for the timing issues with your meals. We totally understand your frustration on that matter. I am glad to hear that we were able to resolve this lapse. We would love to host you again soon for a top-notch meal! Sincerely, Jeremy Powers Food & Beverage Manager
   

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8. J

   Jeff

   VIP

   Raleigh

   4 reviews

   1.0

   4 reviews

   Dined on 29 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very disappointed - we booked at table weeks in advance for sunset with guests in town. We were sat at a table adjacent to the bar without any view. We asked for a table closer to the view and were told those were reserved though we had a reservation. With so many other better venues I doubt we will try again.
   

   High RailResponded on 30 November 2024

   Dear Jeff, Thank you so much for your feedback. I am greatly sorry for the disappointment caused by your table location. We strive to impress our patrons, so I apologize for this mistake on our end. We would love another opportunity to host you for a pleasant dining experience. Sincerely, Jeremy Powers Food & Beverage Manager
   

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9. T

   Teia

   Raleigh

   1 review

   4.0

   1 review

   Dined on 22 November 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   You can tell the restaurant is new and they have some small things to work on. However the manager was awesome and professional. Food was great and drinks were good and different. I will return soon.
   

   High RailResponded on 24 November 2024

   Dear Teia, Thank you for the kind words! We appreciate your patience in reviewing our new establishment! It is nice to hear that you were pleased with our food, drinks, and service. Your intention to return means a ton to us, and we can't wait to see you again soon! Best, Jeremy Powers Food & Beverage Manager
   

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10. A

    Ariadne

    VIP

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on 22 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was amazing, the ambiance was fabulous, and the service was great!
    

    High RailResponded on 24 November 2024

    Dear Ariadne, Wow, this is exactly what we strive for. We love knowing that our food, service, and ambiance already have you planning your next visit. We enjoyed serving you and look forward to your return. Thank you for choosing us. Best, Jeremy Powers Food & Beverage Manager
    

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