Hofbrauhaus- Buffalo

Review summary

1. L

   Lori

   New York City

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Ordered soup, appetizer and meals. We received the soup and that was all. An hour goes by and every table that came in after us received meals. Waitress kept reassuring us the food was on the way, never saw it. After an hour and 15 mins we just left. First time there, and it will be the last.
   

   Is this helpful?

   Report
2. M

   Mia

   New York State

   1 review

   1.0

   1 review

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Had a reservation for 515 for 3 people here show at jeybkeybank. Took 10 minutes for server to come get drink order, another 10 minutes to get drinks and then NEVER GOT MY FOOD!!! Waited 90 minutes for our food order, numerous people that came in after us got their food! We had to leave without eating to make it to show on time! Horrible service, Dis not offer any compensation! Will never recommend or go back!
   

   Is this helpful?

   Report
3. J

   Jodi

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   One star is too high of a rating. Went with a party of 12 and got seated without enough seats for everyone. Took forever for waitress to bring additional chairs and take our drink order. Finally, put food order in after arriving 10 minutes early for our reservation. One hour and forty minutes later we had still not received our food. The waitress kept saying they had 100 tickets in and the kitchen was swamped yet when we arrived there were very few tables seated and people coming in after us had received their food already. Three times servers kept trying to bring us food that wasn’t ours and they kept insisting it was. Finally we found a manager and told the to forget about the food. We cashed out our drink tab and left. Two other tables near us had also been waiting as long and got up and left as well. We were really excited to try the restaurant however the service was horrible and clearly they overbooked the restaurant or were too understaffed to handle a full restaurant.
   

   Is this helpful?

   Report
4. L

   Lori

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   My husband & I & 6 of our friends decided to try this restaurant for the first time. We were all really excited as we were looking forward to a nice dinner out before seeing Sebastian Maniscalco at the Keybank Center at 7 pm. Our reservations were for 5 pm & we all arrived on time. We were served our drinks right away but then the disaster started. Our waitress kept reassuring us that our food was coming yet every around us was getting served and even those that came in after us. One of my friends at our table asked the waitress if anything could be done to compensate for messing up our evening and she said no. Long story short our food finally arrived at 6:50 pm, almost 2 hours from when we arrived. We had to gulp down our food and couldn’t enjoy it at all. Also, I ordered the Wurstplate and it was the worst!!! There were supposed to be 2 sausages and a frankfurter well I got 2 hotdogs and 1 sausage. The food was just ok & the service was terrible!!! I would not recommend this place to anyone going out before an event!
   

   Is this helpful?

   Report
5. J

   Jim

   Pittsburgh

   26 reviews

   5.0

   26 reviews

   Dined on 15 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a family dinner for 10 people with good food and drink. The dining hall is very spacious with plenty of room for people to sit or stand and walk around. The food was delicious, especially the large hot pretzel and the sauerbraten. Service be the wait staff was attentive, pleasant. and efficient.
   

   Is this helpful?

   Report
6. w

   walter

   New York City

   27 reviews

   vip
   5.0

   27 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good was excellent, thanks HH for taking care of us veterans today
   

   Is this helpful?

   Report
7. K

   Karen

   Upstate NY

   2 reviews

   5.0

   2 reviews

   Dined on 11 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this place.Having been in Germany with the US Army I really miss the atmosphere.The food is great, never had a bad experience
   

   Is this helpful?

   Report
8. T

   Thomas

   New York City

   31 reviews

   vip
   5.0

   31 reviews

   Dined on 9 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great entertaining evening with the German American Musicians. Pork shank was tender and delicious, would definitely recommend. Of course the beer was great as always.
   

   Is this helpful?

   Report
9. C

   CARL

   Upstate NY

   1 review

   4.0

   1 review

   Dined on 9 November 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was decent and the beer was great along with the pretzel platter. Enjoyed the party atmosphere of German Oktoberfest.
   

   Is this helpful?

   Report
10. B

    Bella

    Upstate NY

    1 review

    5.0

    1 review

    Dined on 4 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious food, attentive kind service, great ambience.
    

    Is this helpful?

    Report