Holiday inn - Gloucester

Review summary

1. A

   Adele VIP

   London16 reviews

   2.0

   Dined on 27 December 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   What we stayed in the hotel we booked a table in the restaurant. The restaurant staff were very slow. The food is terrible. We waited over an hour for our main courses just generally poor. 
   

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2. R

   Richard

   Surrey4 reviews

   2.0

   Dined on 25 October 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   The staff in the restaurant were all very pleasant but young, clearly inexperienced and poorly trained. Service was slow, several menu items unavailable. Food was typical pub menu stuff but slightly higher priced, average at best. There is nowhere within walking distance so it's a captive, transient clientele. The rooms and the breakfast were great, but avoid evenings here. The £5 car park charge for guests staying at the hotel does still apply.
   

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3. CF

   CeriF

   Gloucestershire1 review

   5.0

   Dined on 28 March 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very clean food was lovely staff very good also very nice deco too
   

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4. OT

   OpenTable Diner

   Gloucestershire1 review

   5.0

   Dined on 28 March 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent friendly staff and lovely food - good value for money
   

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5. GC

   GaryC

   Dorset1 review

   5.0

   Dined on 12 March 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Good atmosphere & friendly staff. Good selection of food & drinks
   

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6. WW

   WendyW

   Gloucestershire1 review

   4.0

   Dined on 18 February 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   We had the set meal as part of the dinner bed and breakfast package. Choice was good and we couldn’t fault the food. It was extremely tasty and large portions too. Service was good. It was early on a Sunday evening and a little soulless but we weren’t there to party. Overall, very good.
   

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7. MD

   MarkD

   Nottingham1 review

   3.0

   Dined on 25 October 2023

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Ok, but expensive compared with other places nearby
   

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8. EB

   EmBu

   Gloucestershire2 reviews

   5.0

   Dined on 20 October 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was good. Accommodating staff who put the rugby on and we had choice of seating area.
   

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9. MM

   MicaelaM

   Birmingham1 review

   3.0

   Dined on 11 October 2023

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   The restaurant has a nice decoration, food we only tried what was on the overnight stay menu, it was acceptable. The service was very slow and disorganised, always walking around asking who ordered the dishes.
   

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10. IO

    IanO

    Gloucestershire1 review

    3.0

    Dined on 23 September 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Food was ok. Service was in different....but what really got me irked was coming down for breakfast the next morning to a big PAYMENT? next to my name and being asked if I had paid last night. Yes, yes I did. I had to come to the till at entrance to pay because me and my daughter had trouble getting anyone's attention from our table so after 10 mins decided to go up and pay. I've got the transaction on my phone which I showed the young lady this morning who then asked me to show it to her manager. I was more than a little offended that my honesty was questioned because people can't do their jobs to a sufficient standard and even more offended that I had to "prove it" to not one but two different people.
    

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