HopCat - Detroit

Review summary

1. f

   fran

   Detroit19 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Samantha, our server, is a delight. She remembered us from a prior visit, which, needless to say, makes us feel good. She is efficient, welcoming, friendly, and professional. The corned beef sandwich is very good, also.
   

   HopCat - DetroitResponded 4 days ago

   Thank you for the 5 stars and the kind words Fran! We're so glad to hear about your amazing experience with Samantha and we look forward to seeing you again soon!
   

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2. OT

   OpenTable Diner

   Detroit1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Our food came out extremely late causing us to make it to our comedy show late. However, the manger compensated and was very apologetic.
   

   HopCat - DetroitResponded 5 days ago

   Thank you for the feedback! We would like to know more about your visit. If you could reach out to us at 313-769-8828 and ask for a manager we would love to hear more. We hope to speak with you soon!
   

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3. C

   Cheryl

   Detroit5 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My reservation was perfect and we were seated at a beautiful booth behind the bar,
   

   HopCat - DetroitResponded on 5 March 2025

   Thank you for the 5-Star Review, Cheryl! We are so happy you enjoyed your visit with us, and we can't wait to welcome you back. Cheers! - Hannah Rowland (AGM)
   

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4. N

   Nicole

   Detroit1 review

   2.0

   Dined on 1 March 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   I heard someone raving about the ‘Cosmik Fries’ so we decided to try HopCat. I did my research and saw that it’s best to make reservations beforehand. We made a 4 o’clock reservation, arrived at 3:50 and weren’t sat until 4:20 when I asked why 3 parties who arrived after us were sat before us. Our server came over and made zero eye contact & although she did nothing wrong she wasn’t exceptionally friendly or what I would expect a server to be from the upbeat atmosphere. The food was alright, lukewarm but tasted fine & the cosmik fries were nothing to brag about or even want again. The bill was a comfortable price, what I would expect to pay for dinner. The server brought us $1 less than what our change should have been, which I assumed an honest mistake so I didn’t mention it & still left an 18% tip. All in all, it wasn’t so bad we regret it or want a refund but bad enough we won’t ever go back. Large parties and people who are drinking are prioritized over smaller families having casual dinner. The host and servers seemed overwhelmed and pulled in multiple directions, I’m an understanding person & I don’t believe we were intentionally forgotten or mistreated but every customers experience counts in hospitality and this is my honest review and experience at this restaurant.
   

   HopCat - DetroitResponded on 2 March 2025

   Thank you for the honest and transparent feedback, Nicole. This is the best way for us to learn from our mistakes, and continue to improve our restaurant. I am so sorry to hear your experience with us missed the mark, and we would love an opportunity to fix things. If you would like, please call us at (313) 769-8828; you may ask for any manager, or myself specifically. We hope to hear from you. - Hannah Rowland (AGM)
   

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5. M

   Markus

   Cincinnati1 review

   5.0

   Dined on 23 February 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Nice place too hanging out before heading to a game
   

   HopCat - DetroitResponded on 24 February 2025

   Thank you for the 5 stars and the kind words Markus! We couldn't do it without your support!
   

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6. S

   Scott

   Pittsburgh1 review

   1.0

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Upon waiting 45 minutes for food, it was discovered that there was a "mix-up" in the kitchen. Pretty sure that the food, including the appetizer, was never rang in. The server (Jasmine) never offered another drink upon seeing our beers half-empty. In fact, we never saw her for the entire 45 minutes after she took our food order. The manager did make it right and covered the cost of the drinks that we did receive.
   

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7. OT

   OpenTable Diner

   Lake of the Ozarks2 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Food & drinks were good except the texture of the chicken sandwich was off. It was way too chewy.
   

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8. J

   Joel

   Detroit7 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Overall Hopcat is a good value. Hopcat has a bar type menu. Good atmosphere. Good wait staff. The food did not take too long to come out and Hopcat does not break the bank! This is our second year in a row dining there for Valentines Day. Keep up the good work Hopcat!
   

   HopCat - DetroitResponded on 16 February 2025

   Thank you for the 4 stars Joel! We couldn't do it without your support!
   

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9. L

   Liz

   Detroit6 reviews

   5.0

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service. We had a table upstairs right by the windows, so really enjoyed the ambiance too.
   

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10. R

    Rachelle

    Detroit5 reviews

    3.0

    Dined on 7 February 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Our server was great but food took a very long time to come.
    

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