HoQ

Review summary

1. M

   Molly

   Des Moines1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We enjoyed our meal at HoQ. However, we felt like it may not have been worth the price. Everything was good but nothing was to die for.
   

   Is this helpful?

2. D

   Dan

   Orlando2 reviews

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great and unique dining experience. I enjoy the farm to table aspect of the restaurant. The service was great. Our server was warm and responsive. I would recommend HOQ to anyone who would like a nice quality dining experience.
   

   Is this helpful?

3. G

   Guy

   Los Angeles1 review

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   First of all, the service was impeccable! The staff were very nice and accomadating . I really enjoyed the steak and shrimp dish and the butter squash bisque was excellent. Also, the black walnut manhattan was very tasty, just a little on the sweet side; enjoyable though.
   

   HoQResponded on 19 February 2025

   Thank you for taking time to review your experience. We are happy you enjoyed and we look forward to seeing you back soon!
   

   Is this helpful?

4. B

   Brad

   Des Moines1 review

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   The food was excellent as always, the service was extremely slow. It took more than 10 minutes for anyone to greet us at the door. Then we sat and it took more than half an hour to serve two bowls of soup. From there, service was faster but still slow - especially for a prix fixe dinner. Because of the delays getting started, we missed the show that we had tickets for. The waiter was very helpful and was doing all he could - there seemed ti be plenty of staff to handle the crowd but it seemed like things were disorganized a bit. We saw the hostess take 10 minutes to prep a table. She shouldn’t have had to do that and, if she did, everything should have been prepped to make it a quick operation. When we go to HoQ, we generally expect that the service will be a little slower than other places but we plan on it and are willing to make the trade for the good food. This was exceptionally slow service though, but the food was exceptionally good and we do love the place so we will be back - just scheduling a little extra time for the meal.
   

   HoQResponded on 19 February 2025

   Hello Brad, Thank you for your feedback. We did experience a kitchen hiccup in the beginning of service for which we apologize. Our staff was scrambling and our hostess was new. I truly am sorry you missed your show and I would like to make it up to you on your next visit. Please call us and ask for Jen and we will make it right!
   

   Is this helpful?

5. C

   Chad

   Des Moines2 reviews

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Food was cold so disappointing. Sent it back. Got new food, cold again.
   

   Is this helpful?

6. C

   Cameron

   Central Coast3 reviews

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service from Cooper, as always, and the food was excellent, the ossobuco in particular. HoQ is a gem in the East village. Check out those new lounge as well, a great place for a quiet drink before dinner.
   

   HoQResponded on 19 February 2025

   Hi Cameron! Thank you for your 5 star review. We are happy Cooper took great care of you, please ask for him next time you are in! See you soon!
   

   Is this helpful?

7. C

   Craig

   Des Moines7 reviews

   5.0

   Dined on 1 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was excellent as always, with realistic portion sizes. Staff were really hustling and the impression was that like so many places, they could use more help. Server was great though.
   

   Is this helpful?

8. C

   Christie VIP

   Des Moines10 reviews

   3.0

   Dined on 1 January 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   We’ve eaten here numerous times in the past. Including last NYE, where we had our first bad experience. Service unorganized and slow. Bar was incredibly slow. The hostess ultimately started intervening as several tables around us were clearly frustrated. We attributed it to staffing and how busy it was and decided to try again this year. The good was good. Not sure if the ravioli starter was supposed to be cold or not but still tasted good. The food runners gave our table of 3 one charcuterie board. The table of 2 next to us each got one. Same thing happened with dessert. We questioned it and our waiter said it was correct. We barely saw our server all night. Never asked if we wanted a drink from the bar other than the pairings. We couldn’t have asked because he was not around. He eventually cleared our desserts, our drinks were all empty. Didn’t ask if we wanted anything else to drink and then disappeared so we sat there waiting for our bill for a long time. We were really disappointed with the experience for what we spent. Really hoped it would be better this year but wasn’t. Again, food is great. Service is poor. Slow, unorganized, not engaged.
   

   HoQResponded on 5 January 2025

   Christie, I am so sorry you didn't have a better experience. We would love the chance to have you back for a true HoQ experience. Please call the restaurant and ask for Jen Tuesday- Saturday and we will make this right! We appreciate the feedback so we can improve!
   

   Is this helpful?

9. J

   Jennifer

   Des Moines2 reviews

   3.0

   Dined on 31 December 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Overall, it wasn’t worth the money. The dishes lacked flavor and were poorly conceptualized. Wine pairings were good.
   

   Is this helpful?

10. R

    Rebecca

    Des Moines1 review

    2.0

    Dined on 31 December 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 4

    The service and ambience were good. Unfortunately the food was mediocre and left a bit to be desired.
    

    Is this helpful?