Hotpot Palace

Name: Hotpot Palace
Address: 168-7911 Alderbridge Way, Richmond, BC, Canada, V6X 2A4
Telephone: (604) 270-2588
Price range: CAN$31 to CAN$50
Rating: 4.1

4.1

78 Reviews

CAN$31 to CAN$50

Asian

Good for special occasions
Good for groups
Hot spot

Hotpot Palace combines traditional Chinese culture and Western cuisine with elegant décor and stylish ambience, aiming to present the best of the best while staying creative. We have created a cozy dining atmosphere for all Chinese hotpot enthusiasts, inviting all to taste fresh seafood, top-grade beef, and organic vegetables with a great variety of delicious soup broths.

Our AYCE buffet caters to various preferences within your group. Choose between à la carte options or opt for our Signature Buffet at $33, Deluxe Sashimi Buffet at $58, or Premium Wagyu Buffet at $88, based on your preference.

We have four private dining rooms with individual washroom accommodate groups from 6 to 12 and one semi-open barroom. We offer special event space which can accomodate 30 guests (need early reservation).

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Dining areas

Additional information

Dining style
Casual Dining
Price
CAN$31 to CAN$50
Cuisines
Asian, Seafood, Fusion / Eclectic
Hours of Operation
Happy Hour Wed–Fri 15:00–17:00 Sat, Sun 11:30–17:00 Dinner Tue–Sun 17:00–23:30
Phone number
(604) 270-2588
Website
http://www.hotpot-palace.com/
Payment Options
Mastercard, Visa
Dress code
Smart Casual
Executive Chef
Coly Han
Catering
Our chefs handpick the highest quality ingredients daily, including fresh local/imported seafood, delicate meats, and organic vegetables, as well as seasonal appetizers and desserts. Hotpot Palace’s sommelier will help you find the best wine to pair with the tasty hotpot cuisine, elevating your experience to the next level.<br />
Private party facilities
Hotpot Palace has 4 private dining rooms with individual washrooms available for guests looking to enjoy delicious hotpot in an elegant and stylish ambiance. Each of our private room can comfortably accommodate 10 to 12 guests. We offer special event space which can accomodate 30 guests (need early reservation).
Private party contact
Restaurant Manager: (604) 270-2588

Location
168-7911 Alderbridge Way, Richmond, BC V6X 2A4
Area
Richmond
Cross Street
No.3 Road, Richmond, BC
Parking details
Public Lot
Public transit
Near Skytrain: Lansdowne Station, Free parking outside
Additional
Banquet, Bar/Lounge, Beer, Corkage Fee, Counter Seating, Delivery, Entertainment, Gender Neutral Restroom, Happy Hour, Late Night, Outdoor Smoking Area, Private Room, Takeaway, Wine

What 78 people are saying

Overall ratings and reviews

4.1

4.1 based on all time ratings

4.2Food
4.1Service
4.1Ambience
3.8Value

Noise • Moderate

78 Reviews

TW
TeresaW
Vancouver
3 reviews
5.0
3 reviews
Dined on 24 January 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Food is good and fresh. Service is good too. Quiet as we go on a weekday.
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SY
ShirleyY
Vancouver
1 review
1.0
1 review
Dined on 20 January 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Poor quality of the food. The service is also impolite
Is this helpful?
OT
OpenTable Diner
Vancouver
6 reviews
vip
5.0
6 reviews
Dined on 14 January 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Three price levels of AYCE. Good quality beef, sashimi. Good location and Easy free parking just outside the door.
Is this helpful?
OT
OpenTable Diner
Vancouver
1 review
2.0
1 review
Dined on 13 January 2024
1. Overall 2
2. Food 3
3. Service 2
4. Ambience 1
options are ok. they don’t turn on the heat was freezing inside
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T
Tina
Vancouver
1 review
3.0
1 review
Dined on 10 January 2024
1. Overall 3
2. Food 3
3. Service 5
4. Ambience 4
好吃的花膠雞湯，味道很濃醇，食材也不錯，服務也很好，很喜歡！雖然店不大但感覺很溫馨舒適，會推薦朋友來試試。
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CF
CuriousFood
Vancouver
13 reviews
vip
2.0
13 reviews
Dined on 5 January 2024
1. Overall 2
2. Food 2
3. Service 1
4. Ambience 1
We chose the $58/person for AYCE. We ordered 10 plates of Wagyu but one plate came. We asked our server, he said it's up to the kitchen to prepare the portions. We ordered 5 pieces of sashimi and received a big serving. We added 8 more, then received a smaller portion and it just went downhill from there. The Amaebi was not fresh but leaves after taste in your mouth. The wagyu was not as tender as we'd hoped, they taste like regular beef slices. The server did not answer our question about wagyu beef, but hurried off. We ordered all-you-can drink plum juice and barley tea; the server brought two pitchers without telling us which is which. We asked for clarification, the server took a taste test but even he can't tell. The service was slow, unfriendly. The manager was yawning when serving our dish. He collected the used plates and splashed sauce on my friend. It was unpleasant, unprofessional and not worthwhile. We will not return again and we do not recommend this place.
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KP
KimP
Vancouver
1 review
1.0
1 review
Dined on 3 January 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Food was not fresh. Do not come here if you don’t want to waste your money
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AL
AstorL
Hong Kong
1 review
1.0
1 review
Dined on 31 December 2023
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
bad experience bad food, bad service totally bad experience
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f
faye
Vancouver
3 reviews
vip
1.0
3 reviews
Dined on 21 December 2023
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
this place scammed their customers! I used to be a loyal customer for many years. They sold us a VIP card saying for future any bills can be 22% off. and so we bought it for $100, thinking we come here all the time so its worth it. We purchased the card end of Oct, they said we can only start using it in Nov. We only get to use it once. then in Dec they put out the AYCE menu suddenly. WHICH you cannot use the VIP card with that menu!!!!! and that is the ONLY menu you can choose. We tried it out last night, and the soup base we used to love is sukiyaki, its SOOO tasteless compare to before, its taste like just water with a little soy sauce. They replaced the entire menu, they no longer have the quality pork meat, (only one pork dish to choose from), they also took all the quality shrimp paste and cuttlefish paste. The meat balls are NO LONGER the same. they are now using cheap fish and meat balls from t&t. Lastly, the sauce bar has NO satay sauce!!!!! i have never encounter a hot pot restaurant has no satay sauce to supply!!!! it was extremely disappointed, all the quality items we used to love are all gone. and now we are stuck with a VIP card that does not do us anything!!! this is a huge SCAM!!! we paid $100 for the freaking card. and its useless! i am considering reporting to consumers association of canada for this!! They used to have a very comfortable enviorment for dining. but its now turned into a terrible experience. They rushed you from the beginning when they assigned you your table, without even giving you a chance to look at the menu, they will rush you to order the soup base ASAP, and then when you order second round, they take forever to bring you the second round food. then they take away all your plates and chopsticks when its not even the 2 hours yet.
1 person found this helpful
PA
PlamenA
Vancouver
1 review
5.0
1 review
Dined on 17 December 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 4
Great staff. Amazing food. Good for 2 or more people.
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FAQs

Hotpot Palace offers delivery in partnership with Uber Eats. Hotpot Palace also offers takeaway which you can order by calling the restaurant at (604) 270-2588.

Hotpot Palace is rated 4.1 stars by 78 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?

Claim this listing

Order delivery or takeout

168-7911 Alderbridge Way, Richmond, BC V6X 2A4

Dining areas

Additional information

Cross Street
No.3 Road, Richmond, BC
Area
Richmond
Hours of Operation
Happy Hour Wed–Fri 15:00–17:00 Sat, Sun 11:30–17:00 Dinner Tue–Sun 17:00–23:30
Price
CAN$31 to CAN$50
Cuisines
Asian, Seafood, Fusion / Eclectic
Dining style
Casual Dining
Dress code
Smart Casual
Parking details
Public Lot
Public transit
Near Skytrain: Lansdowne Station, Free parking outside
Payment Options
Mastercard, Visa
Executive Chef
Coly Han
Additional
Banquet, Bar/Lounge, Beer, Corkage Fee, Counter Seating, Delivery, Entertainment, Gender Neutral Restroom, Happy Hour, Late Night, Outdoor Smoking Area, Private Room, Takeaway, Wine

Website
http://www.hotpot-palace.com/
Phone number
(604) 270-2588
Catering
Our chefs handpick the highest quality ingredients daily, including fresh local/imported seafood, delicate meats, and organic vegetables, as well as seasonal appetizers and desserts. Hotpot Palace’s sommelier will help you find the best wine to pair with the tasty hotpot cuisine, elevating your experience to the next level.<br />
Private party facilities
Hotpot Palace has 4 private dining rooms with individual washrooms available for guests looking to enjoy delicious hotpot in an elegant and stylish ambiance. Each of our private room can comfortably accommodate 10 to 12 guests. We offer special event space which can accomodate 30 guests (need early reservation).
Private party contact
Restaurant Manager: (604) 270-2588

Hotpot Palace

Not available on OpenTable

Order delivery or takeout

There’s more to explore

Dining areas

Additional information

Menu

What 78 people are saying

Overall ratings and reviews

FAQs

Does Hotpot Palace offer delivery through OpenTable or takeout?

How is Hotpot Palace restaurant rated?

Is Hotpot Palace currently accepting bookings?

Not available on OpenTable

Order delivery or takeout

Dining areas

Additional information