Houlihan's - Farmingdale

Review summary

1. S

   Sheila VIP

   New York City46 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It’s a great place for large groups. Our server was outstanding.
   

   Houlihan's - FarmingdaleResponded on 1 March 2025

   Thanks for the review, Sheila! We're thrilled to hear that you and your group had a great time at Houlihan's. It's always our pleasure to accommodate large groups and we're glad to know our team was able to provide outstanding service. We appreciate your feedback on our food and value, and we'll strive to make improvements where we can. We look forward to welcoming you and your group back soon!
   

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2. j

   janine

   New York City4 reviews

   5.0

   Dined on 20 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent services. Many options and great food! Will definitely be back!
   

   Houlihan's - FarmingdaleResponded on 24 February 2025

   Hello Janine, Thank you for stopping in! We are so thrilled to hear you had a wonderful time with us. Hope to see you again soon! Keith Miller, Regional Director of Operations
   

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3. B

   Bob

   New York City2 reviews

   3.0

   Dined on 14 February 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   The atmosphere is always great but the service and food -- not always. Yesterday we received great service until the 4pm shift change, and then not. The soups were great and my friend enjoyed the shrimp, but Meatloaf #9, not so good. I'd prefer to have my meat and potatoes separate instead of on top of one another. Finally, the ice cream was good but the cheese cake was awful. Is it so hard to simply offer a normal slice of cheesecake instead of that cow patty?
   

   Houlihan's - FarmingdaleResponded on 17 February 2025

   Hi Bob, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed our atmosphere and soups at Houlihan's. However, we're sorry to hear that our service at shift change did not meet your expectations. We always strive to provide the best experience for our guests and it seems we missed the mark during your visit. We appreciate your feedback about the Meatloaf #9 and the Cheese Cake. We're sorry the portions were not to your liking and that you found them ordinary. Your comments will be shared with our culinary team to ensure we continue to deliver the high-quality food and service we're known for. We hope you'll give us another chance to impress you with our service and food in the future. Best regards, Keith Miller, Regional Director of Operations
   

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4. F

   Frank

   New York City10 reviews

   1.0

   Dined on 31 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The bread served with the prime rib dip was hard as a rock. We asked to have our spinach dip and lavash wrap and the bus person for the tables threw it out! When we told the waitress about it she said sorry she doesn’t understand English. When we told her the bread was hard as a rock she told us sometimes it comes out good and sometimes it doesn’t. Been going there for many years but will not be back
   

   Houlihan's - FarmingdaleResponded on 3 February 2025

   Hey Frank, We're really sorry to hear about your recent experience at Houlihan's. We take pride in both our food and service, and it's disappointing to hear that we didn't meet your expectations on both accounts. We're always working to improve and your feedback is crucial to us. I can assure you that I will address these issues personally. We hope you'll consider giving us another chance to provide the quality service and delicious food that you've come to expect from us. If you can, please e-mail me directly with a phone number as well as the best time to call? Keith Miller, Regional Director of Operations
   

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5. M

   Mark VIP

   New York City6 reviews

   5.0

   Dined on 26 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another great meal at Houlihan’s. Service and food excellent
   

   Houlihan's - FarmingdaleResponded on 27 January 2025

   That's what we like to hear! Thanks for joining us and sharing your experience with us. Hope to see you again real soon. Keith Miller, Regional Director of Operations
   

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6. D

   Donna

   New York City6 reviews

   5.0

   Dined on 4 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Houlihans in Farmingdale is the greatest! We always have a nice experience with their servers since they are all super friendly towards me and my family! The manager Ayman and Asst Manager Ray are so very kind and wonderful in every way! I def recommend calling the restaurant directly for a reservation thought and don’t use Open Table. Once they gave me a “warning” message when I was sick and couldn’t attend the reservation. Omg! Wow! Can you imagine?! I’m not using them ever again but you should def go to Houlihans and have great food!
   

   Houlihan's - FarmingdaleResponded on 7 January 2025

   Hello Donna, Thank you so much for your wonderful review! We're thrilled to hear that you always have a great experience at Houlihans. It's heartening to know that our team made your visit comfortable and enjoyable. We appreciate your kind words and your recommendation to other guests. Keith Miller Regional Director of Operations.
   

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7. A

   Anthony

   New York State1 review

   5.0

   Dined on 2 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and excellent service. Good pricing with nice size portions.
   

   Houlihan's - FarmingdaleResponded on 4 January 2025

   Thank you for the Stars!! We really appreciate it when guests leave us their feedback. I will share your review with our entire team, Keith Miller, Regional Director of Operations
   

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8. G

   Glen VIP

   New York City9 reviews

   1.0

   Dined on 1 January 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Granted it was New Year’s, but it was absolutely terrible. We had a reservation for seven and didn’t get seated until 730. Everyone was complaining about the service as we walked through the tables. There was only one bartender and it took half an hour for them to tell us that they didn’t have the kind of wine we wanted, even though it was on the menu. We started with two soups and it took that half an hour to come. Lukewarm at best, but I wasn’t sending it back because we were hungry. The waitress kept saying to everybody that the kitchen was backed up. I think that’s something they should’ve told us when we first came in. Half an hour after the soups the meal showed up. It was OK. Not great. It took a long time to get the check because the waitress was having a laughing conversation with another table for 10 minutes. I had to go over to her and asked for the check. Then when the check came, she charged us for the wine that they did not have and so we had to wait a while before she was able to take that off. It took over two hours to get served food that wasn’t good and pay for a meal that was horrible. I will never go there again
   

   Houlihan's - FarmingdaleResponded on 4 January 2025

   Hello Glen, We're really sorry to hear about your experience at Houlihan's on NY Eve. It's quite disheartening to learn that we didn't meet your expectations. We understand that waiting and service were not up to par, and it's certainly not the standard we strive for. We also apologize for the confusion regarding the wine order. We will address these issues with our team to ensure nothing like this happens again. I would love to personally speak with you and get some additional details about your visit and try to win you back. This is not our standard and we do not operate like that normally. If you can, please e-mail me directly with a phone number as well as the best time to call? Keith Miller, Regional Director of Operations
   

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9. C

   Cathy

   New York State1 review

   4.0

   Dined on 31 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Enjoyed NYE at Hooli's with mom. Was their usual 3 course dinner and it is very filling. Start with stuffed mushrooms, surprisingly tasty. Meatloaf is large plate and always very good then ended with very dark espresso choc cake. The ice cream made it delish
   

   Houlihan's - FarmingdaleResponded on 7 January 2025

   Thanks for the review, Cathy! We're thrilled to hear that you and your mom enjoyed your NYE dinner. It's great to know that you found our stuffed mushrooms, meatloaf, and dark espresso chocolate cake to be very satisfying. We always strive to provide a filling and delicious experience, so we're glad you appreciated the portion sizes. Your kind words mean a lot to us. We look forward to welcoming you back soon! Keith Miller, Regional Director of Operations
   

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10. J

    Joyce VIP

    New York City215 reviews

    4.0

    Dined on 27 December 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3

    We dine here several times a year, food is always good, service is great and we always look forward to coming back
    

    Houlihan's - FarmingdaleResponded on 29 December 2024

    Hi Joyce, Thank you for your continued support and for rating us highly! We're thrilled to hear that you enjoy our food and service and look forward to your next visit. We're always striving to provide a memorable dining experience for our guests. We appreciate your feedback and look forward to serving you again soon! Best, Keith Miller, Regional Director Of Operations
    

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