Houlihan's - Paramus

Review summary

1. S

   Suzanna

   New York City35 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went as a group of 8 and everyone enjoyed their meal. Our server was young but excellent and very attentive. The food was great we all enjoyed our dishes and we had dessert for the birthday girl! Can’t wait to go back again.
   

   Houlihan's - ParamusResponded on 5 March 2025

   Hello Suzanna, We're thrilled to hear that you and your group had a wonderful time at Houlihan's. It's great to know that our team made your experience enjoyable and that you all enjoyed your meals. We're also glad that you enjoyed the birthday dessert. We look forward to welcoming you back for more enjoyable experiences. Thanks for taking the time to leave us this wonderful review! Keith Miller, Regional Director of Operations.
   

   Is this helpful?

2. M

   Marie VIP

   New York City75 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was ok, service was good noise was off the chart
   

   Houlihan's - ParamusResponded on 5 March 2025

   Thanks for the review, Marie! We're glad to hear that you enjoyed our service and found it good. However, we're sorry to hear that the noise level was too high during your visit. We strive to provide a comfortable atmosphere for all our guests, and we appreciate your feedback on this. We hope to see you again soon. Keith Miller, Regional Director of Operations
   

   Is this helpful?

3. E

   Eric

   New York City1 review

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Kim was outstanding! Warm, friendly and fun
   

   Houlihan's - ParamusResponded on 1 March 2025

   Hello Eric, Thank you for sharing your experience with us. We really appreciate it when guests leave us their feedback. I will be sure to share your review with our entire team. We hope to see you again real soon! Keith Miller, Regional Director of Operations
   

   Is this helpful?

4. R

   Raymond

   Unspecified1 review

   1.0

   Dined on 23 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We sat 20 minutes before we had to get up and get the manager to come take our order. We were ignored by the waiter . Took 40 mins for 2 buffalo blue salads tenders and fries for the kids and the food was cold. I was extremely disappointed because I genuinely enjoy eating at this restaurant . Management should reevaluate employing Brian as a waiter because his attitude was extremely poor. I will not be eating at this location ever again .
   

   Is this helpful?

5. J

   Jodi

   New York City1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was excellent and very attentive , good was hot
   

   Houlihan's - ParamusResponded on 24 February 2025

   Hello Jodi, That's what we like to hear! Thanks for joining us and sharing your experience with us. Hope to see you again real soon. Keith Miller, Regional Director of Operations
   

   Is this helpful?

6. L

   Larry

   New York City65 reviews

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Unfortunately was not a great experience place was extremely busy the service was extremely slow sat down at 715 didn’t get our dinner until 815 .
   

   Houlihan's - ParamusResponded on 17 February 2025

   Hello Larry, I am sorry we did not offer you a great dining experience, this is very embarrassing for me. Please reach out if you would like to review more of the details of your visit with me personally, Keith Miller, Regional Director of Operations
   

   Is this helpful?

7. D

   Dan VIP

   New York City4 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This Houlihans definitely gets a lower rating than it should.  The food is homemade and amazing, our waiter, John, was really nice and extremely attentive.  This location is nicely decorated and and everything I mentioned suggests there could be higher prices on the menu, but it’s very well priced.  Overall, this place is an absolute bargain considering other places charge twice as much, and the food is not nearly as good as this was. No brainer!
   

   Houlihan's - ParamusResponded on 17 February 2025

   Hello Dan, Thank you for sharing your experience with us. We really appreciate it when guests leave us their feedback. I will be sure to share your review with our entire team. We hope to see you again real soon! Keith Miller, Regional Director of Operations
   

   Is this helpful?

8. e

   eric

   New York City2 reviews

   4.0

   Dined on 13 December 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Ordered the spinach dip with the cheesy lavosh (always our favorite) Scallops and french dip sandwich. Both were great. We went for the holidays and ordered some of the seasonal drinks which were not as great as the food but overall was a good time!
   

   Houlihan's - ParamusResponded on 23 December 2024

   Thanks for the review, eric! We're thrilled to hear that you enjoyed our spinach dip, cheesy lavosh, and french dip sandwich. We're glad that they lived up to the expectations of your experience. We appreciate your feedback on the service and we'll strive to improve. We hope to welcome you back soon! Keith Miller, Regional Director of Operations
   

   Is this helpful?

9. J

   Jayson

   Austin1 review

   2.0

   Dined on 6 December 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 1

   A/C was on and waiter said that’s normal. Food was so so.
   

   Houlihan's - ParamusResponded on 9 December 2024

   Hello Jayson, Thank you for taking the time to share your feedback. We're sorry to hear that your dining experience didn't meet your expectations, especially with regards to the A/C. We strive to provide a comfortable and enjoyable atmosphere for our guests, and we apologize if we fell short. I can assure you that I will be looking into this matter today. Your comments are valuable to us and will be shared with our team to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, Keith Miller, Regional Director of Operations
   

   Is this helpful?

10. G

    George Ann

    New York City31 reviews

    4.0

    Dined on 28 November 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    Thanksgiving was very quiet in Houlihan's this year, we have gone on previous Thanksgivings, but they were crowded. The turkey platter was very good, turkey stuffing, mashed potatoes, gore beans, then pumpkin pie, that, however, was not the best. Still, we would go back!
    

    Houlihan's - ParamusResponded on 9 December 2024

    Hello George, Thank you for sharing your experience with us. We really appreciate it when guests leave us their feedback. I will be sure to share your review with our entire team as well as look into the pumpkin pie. We hope to see you again real soon! Keith Miller, Regional Director of Operations
    

    Is this helpful?